TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from live chat not at all helpful Three different times I asked for help via the live chat and even talked to real live people and not one of them could help me. Google ended up providing the answer. I'm not sure what they are an expert in but not their software or tax law
Date published: 2022-04-16
Rated 3 out of 5 by from Where is the free filing? You advertise free filing, but where is it? I am willing to pay for the convenience, but stop advertising it is free, when it's not.
Date published: 2022-04-16
Rated 5 out of 5 by from it was great Every thing was cut and dry. Just follow the direction..
Date published: 2022-04-16
Rated 5 out of 5 by from 100 great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the best I've used Turbo Tax for many years. Last year we brought the returns to H&R Block to check and everything was perfect. Turbo Tax is Awesome.
Date published: 2022-04-16
Rated 5 out of 5 by from Always easy and reliable Have used it for year. Always satisfied, always find the answers I need
Date published: 2022-04-16
Rated 5 out of 5 by from Excellent Tax Return software I used your tax experts for the first time and valued the advice they gave me on my tax return. I had a more complicated tax return than in previous years and their advice was helpful for reducing my payment to the IRS.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax can use improvements Generally turbotax has worked out well but it can use a lot of improvements to make tax filing easier. Ideally I would like it to use a wizard like approach where it guides me thru all the steps instead of me figuring out what to choose etc
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is the Bomb!! Turbo Tax is easy to use and thorough!!! I highly recommend!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Easy I was nervous about what I would owe and how to make payments, but no worries now
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 4752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from live chat not at all helpful Three different times I asked for help via the live chat and even talked to real live people and not one of them could help me. Google ended up providing the answer. I'm not sure what they are an expert in but not their software or tax law
Date published: 2022-04-16
Rated 3 out of 5 by from Where is the free filing? You advertise free filing, but where is it? I am willing to pay for the convenience, but stop advertising it is free, when it's not.
Date published: 2022-04-16
Rated 5 out of 5 by from it was great Every thing was cut and dry. Just follow the direction..
Date published: 2022-04-16
Rated 5 out of 5 by from 100 great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the best I've used Turbo Tax for many years. Last year we brought the returns to H&R Block to check and everything was perfect. Turbo Tax is Awesome.
Date published: 2022-04-16
Rated 5 out of 5 by from Always easy and reliable Have used it for year. Always satisfied, always find the answers I need
Date published: 2022-04-16
Rated 5 out of 5 by from Excellent Tax Return software I used your tax experts for the first time and valued the advice they gave me on my tax return. I had a more complicated tax return than in previous years and their advice was helpful for reducing my payment to the IRS.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax can use improvements Generally turbotax has worked out well but it can use a lot of improvements to make tax filing easier. Ideally I would like it to use a wizard like approach where it guides me thru all the steps instead of me figuring out what to choose etc
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is the Bomb!! Turbo Tax is easy to use and thorough!!! I highly recommend!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Easy I was nervous about what I would owe and how to make payments, but no worries now
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 4752