TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Works Great! I have used Turbo Tax for the last two years now. The features are easy to work with. If there are any subjects you are unsure about they offer guidance on the side bar full of useful information. I will continue using Turbo Tax up until the point I get fed up paying in money to government to watch it get spent recklessly. Other than that slight inconvenience, the program is worth the time and money. I have not paid an accountant to do my taxes before so I cannot say whether or not it is better in that regard. However, the program does a good job of combing through and explaining any deductions that it finds. It instills confidence in me that I can get the job done myself.
Date published: 2023-04-01
Rated 4 out of 5 by from Good. Good. It is too expensive. Let us expect next year get better service
Date published: 2023-04-01
Rated 1 out of 5 by from Didn't check for my IRS Pin! Very easy to use, but why didn't you check for the IRS Pin? Forced me to resubmit and charge me an additional $31. Next year I will try a different program.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use!! TurboTax was so easy to use - it was fast efficient
Date published: 2023-04-01
Rated 4 out of 5 by from Good Software and Easy to Use. Good software and easy to use. However, I still don't understand some of the terms, concepts, or how to find ways to reduce my tax burden. The cost to use is more than I anticipated.
Date published: 2023-04-01
Rated 4 out of 5 by from Great but a bit too expensive System is great because I'm not a tax expert. But the cost is a bit high since I'm a school teacher and not a rich business man
Date published: 2023-04-01
Rated 5 out of 5 by from TURBI TAX IS TRULY AWESOME TURBO COVERS EVERYTHING AND I AM COMFIDENT THAT OUR TAXES ARE ACCURATE
Date published: 2023-04-01
Rated 2 out of 5 by from online turbo tax has been ruined by "improvements" This product keeps shoving things down my throat, such as having to find out how to enter my 1099 info manually because you are not able to find them, really bad show, also not very easy to compare 1099's from last year with this year
Date published: 2023-04-01
Rated 3 out of 5 by from Last year I will use it. I have used TurboTax since 2000. Pretty good product over the years. I am a small business owner. The cost for using TurboTax for my 2022 return was extremely high for some reason and I ended up first time in decades forced to use the standard deduction. Too much money for what I got out of it. Maybe my life situation has changed so all I need is one of those free services or just do it on pen and paper in the future. We'll see next year.
Date published: 2023-04-01
Rated 4 out of 5 by from Great Job Turbo Tax! Easier than ever. 4 stars because it took longer to actually file my taxes that they said. I may have finished with the inputs, but to actually file, took at least 30 minutes more
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4752
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works Great! I have used Turbo Tax for the last two years now. The features are easy to work with. If there are any subjects you are unsure about they offer guidance on the side bar full of useful information. I will continue using Turbo Tax up until the point I get fed up paying in money to government to watch it get spent recklessly. Other than that slight inconvenience, the program is worth the time and money. I have not paid an accountant to do my taxes before so I cannot say whether or not it is better in that regard. However, the program does a good job of combing through and explaining any deductions that it finds. It instills confidence in me that I can get the job done myself.
Date published: 2023-04-01
Rated 4 out of 5 by from Good. Good. It is too expensive. Let us expect next year get better service
Date published: 2023-04-01
Rated 1 out of 5 by from Didn't check for my IRS Pin! Very easy to use, but why didn't you check for the IRS Pin? Forced me to resubmit and charge me an additional $31. Next year I will try a different program.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use!! TurboTax was so easy to use - it was fast efficient
Date published: 2023-04-01
Rated 4 out of 5 by from Good Software and Easy to Use. Good software and easy to use. However, I still don't understand some of the terms, concepts, or how to find ways to reduce my tax burden. The cost to use is more than I anticipated.
Date published: 2023-04-01
Rated 4 out of 5 by from Great but a bit too expensive System is great because I'm not a tax expert. But the cost is a bit high since I'm a school teacher and not a rich business man
Date published: 2023-04-01
Rated 5 out of 5 by from TURBI TAX IS TRULY AWESOME TURBO COVERS EVERYTHING AND I AM COMFIDENT THAT OUR TAXES ARE ACCURATE
Date published: 2023-04-01
Rated 2 out of 5 by from online turbo tax has been ruined by "improvements" This product keeps shoving things down my throat, such as having to find out how to enter my 1099 info manually because you are not able to find them, really bad show, also not very easy to compare 1099's from last year with this year
Date published: 2023-04-01
Rated 3 out of 5 by from Last year I will use it. I have used TurboTax since 2000. Pretty good product over the years. I am a small business owner. The cost for using TurboTax for my 2022 return was extremely high for some reason and I ended up first time in decades forced to use the standard deduction. Too much money for what I got out of it. Maybe my life situation has changed so all I need is one of those free services or just do it on pen and paper in the future. We'll see next year.
Date published: 2023-04-01
Rated 4 out of 5 by from Great Job Turbo Tax! Easier than ever. 4 stars because it took longer to actually file my taxes that they said. I may have finished with the inputs, but to actually file, took at least 30 minutes more
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4752