TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
MNmom4in13 from
live chat not at all helpful
Three different times I asked for help via the live chat and even talked to real live people and not one of them could help me. Google ended up providing the answer. I'm not sure what they are an expert in but not their software or tax law
Date published: 2022-04-16
Rated 3 out of 5 by
Postcards From The Road from
Where is the free filing?
You advertise free filing, but where is it? I am willing to pay for the convenience, but stop advertising it is free, when it's not.
Date published: 2022-04-16
Rated 5 out of 5 by
bob or ram from
it was great
Every thing was cut and dry. Just follow the direction..
Date published: 2022-04-16
Rated 5 out of 5 by
julinnnna from
100
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
Rated 5 out of 5 by
LizzyR0858 from
Turbo Tax is the best
I've used Turbo Tax for many years. Last year we brought the returns to H&R Block to check and everything was perfect. Turbo Tax is Awesome.
Date published: 2022-04-16
Rated 5 out of 5 by
bigcootie from
Always easy and reliable
Have used it for year. Always satisfied, always find the answers I need
Date published: 2022-04-16
Rated 5 out of 5 by
GDKate 9 from
Excellent Tax Return software
I used your tax experts for the first time and valued the advice they gave me on my tax return. I had a more complicated tax return than in previous years and their advice was helpful for reducing my payment to the IRS.
Date published: 2022-04-16
Rated 3 out of 5 by
Barbid1 from
TurboTax can use improvements
Generally turbotax has worked out well but it can use a lot of improvements to make tax filing easier. Ideally I would like it to use a wizard like approach where it guides me thru all the steps instead of me figuring out what to choose etc
Date published: 2022-04-16
Rated 5 out of 5 by
Warren 12 from
Turbo tax is the Bomb!!
Turbo Tax is easy to use and thorough!!! I highly recommend!!!
Date published: 2022-04-16
Rated 5 out of 5 by
RCC5 from
Easy
I was nervous about what I would owe and how to make payments, but no worries now
All TurboTax® Offerings Reviews - Page 4752
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
MNmom4in13 from
live chat not at all helpful
Three different times I asked for help via the live chat and even talked to real live people and not one of them could help me. Google ended up providing the answer. I'm not sure what they are an expert in but not their software or tax law
Date published: 2022-04-16
Rated 3 out of 5 by
Postcards From The Road from
Where is the free filing?
You advertise free filing, but where is it? I am willing to pay for the convenience, but stop advertising it is free, when it's not.
Date published: 2022-04-16
Rated 5 out of 5 by
bob or ram from
it was great
Every thing was cut and dry. Just follow the direction..
Date published: 2022-04-16
Rated 5 out of 5 by
julinnnna from
100
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
Rated 5 out of 5 by
LizzyR0858 from
Turbo Tax is the best
I've used Turbo Tax for many years. Last year we brought the returns to H&R Block to check and everything was perfect. Turbo Tax is Awesome.
Date published: 2022-04-16
Rated 5 out of 5 by
bigcootie from
Always easy and reliable
Have used it for year. Always satisfied, always find the answers I need
Date published: 2022-04-16
Rated 5 out of 5 by
GDKate 9 from
Excellent Tax Return software
I used your tax experts for the first time and valued the advice they gave me on my tax return. I had a more complicated tax return than in previous years and their advice was helpful for reducing my payment to the IRS.
Date published: 2022-04-16
Rated 3 out of 5 by
Barbid1 from
TurboTax can use improvements
Generally turbotax has worked out well but it can use a lot of improvements to make tax filing easier. Ideally I would like it to use a wizard like approach where it guides me thru all the steps instead of me figuring out what to choose etc
Date published: 2022-04-16
Rated 5 out of 5 by
Warren 12 from
Turbo tax is the Bomb!!
Turbo Tax is easy to use and thorough!!! I highly recommend!!!
Date published: 2022-04-16
Rated 5 out of 5 by
RCC5 from
Easy
I was nervous about what I would owe and how to make payments, but no worries now
All TurboTax® Offerings Reviews - Page 4752
Date published: 2022-04-16