TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
This not a 5 star rating from
Turbo Tax isn't as Awesome as it used to be.
I won't let me post my comment unless I give it a 5 star rating...I had to pay an upcharge to claim my stock sale. I paid more for the upgrade than I made on my stock sale. Stuff isn't as easy to find as it used to be. Not sure it's asking all the right questions.
Date published: 2023-04-01
Rated 3 out of 5 by
Bob Burner from
Issues getting updates using Windows 10
2022 basically was the usual fine product but I had terrible issues getting updates using Windows 10. The issue seemed to be with the Windows installer failing with no answer nor solution from TurboTax. Things seemed to go better when I installed on a SSD device in the computer. Took a complete uninstall / reinstall to get this year done. Never had this issue before.
Date published: 2023-04-01
Rated 4 out of 5 by
Chris J From Florida from
Good experience as usual, disappointed on price
Been a long time TurboTax customer, this year went fairly smoothly as usual. I was however disappointed to see how much the price increased over previous years..
Date published: 2023-04-01
Rated 4 out of 5 by
okponch from
New changes was killing me!
With new changes, it was a little easier through Turbotax. Still crazy and was questioning myself. Not as easy as it made out to be, biut got it done.
Date published: 2023-04-01
Rated 5 out of 5 by
Herkyforthewin from
Turbo Tax made doing my taxes so easy!
The information is easy to read and understand. The program walks you through step by step.
Date published: 2023-04-01
Rated 2 out of 5 by
Mad tax filer 2 from
Gamification, upselling, opt-out annoying
I have used TurboTax for years. This year the added race mode is annoying. Asking several times to upsell unnecessary features is annoying. Defaulting to Kredit Karma for direct deposit is annoying. Vague screens asking to sell my personal info is annoying. Just do my taxes!
Date published: 2023-04-01
Rated 5 out of 5 by
Omajunior from
This version was much better than last year.
The process was much better and smoother than last year.
Date published: 2023-04-01
Rated 2 out of 5 by
Tax Misery from
Not thrilled
Not certain where I missed that I needed to pay additional fees for filing state taxes. This after purchasing the Premier edition. Talk about 'junk' fees. Will rethink how I file in 2023. The help I received as it related to a question was extremely time consuming - I was speaking for quite a while to a 'technician" - she could not or did not understand the question and information that I needed - it was quite a while before the call was handed over to a real tax expert. She was very helpful but there was a lot of time spent waiting to get to someone that could help me. This has been an exhaustive experience not to mention time consuming. I will rethink how I do this next year.
Date published: 2023-04-01
Rated 5 out of 5 by
Mae Hu from
Turbo Tax is Awesome
Easy to prepare tax. You can follow the guide to step by step.
Date published: 2023-04-01
Rated 5 out of 5 by
CharlesDann from
Wonderfully Easy!!
Very easy to do our taxes!! I will use it again and recommend!!
All TurboTax® Offerings Reviews - Page 4751
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
This not a 5 star rating from
Turbo Tax isn't as Awesome as it used to be.
I won't let me post my comment unless I give it a 5 star rating...I had to pay an upcharge to claim my stock sale. I paid more for the upgrade than I made on my stock sale. Stuff isn't as easy to find as it used to be. Not sure it's asking all the right questions.
Date published: 2023-04-01
Rated 3 out of 5 by
Bob Burner from
Issues getting updates using Windows 10
2022 basically was the usual fine product but I had terrible issues getting updates using Windows 10. The issue seemed to be with the Windows installer failing with no answer nor solution from TurboTax. Things seemed to go better when I installed on a SSD device in the computer. Took a complete uninstall / reinstall to get this year done. Never had this issue before.
Date published: 2023-04-01
Rated 4 out of 5 by
Chris J From Florida from
Good experience as usual, disappointed on price
Been a long time TurboTax customer, this year went fairly smoothly as usual. I was however disappointed to see how much the price increased over previous years..
Date published: 2023-04-01
Rated 4 out of 5 by
okponch from
New changes was killing me!
With new changes, it was a little easier through Turbotax. Still crazy and was questioning myself. Not as easy as it made out to be, biut got it done.
Date published: 2023-04-01
Rated 5 out of 5 by
Herkyforthewin from
Turbo Tax made doing my taxes so easy!
The information is easy to read and understand. The program walks you through step by step.
Date published: 2023-04-01
Rated 2 out of 5 by
Mad tax filer 2 from
Gamification, upselling, opt-out annoying
I have used TurboTax for years. This year the added race mode is annoying. Asking several times to upsell unnecessary features is annoying. Defaulting to Kredit Karma for direct deposit is annoying. Vague screens asking to sell my personal info is annoying. Just do my taxes!
Date published: 2023-04-01
Rated 5 out of 5 by
Omajunior from
This version was much better than last year.
The process was much better and smoother than last year.
Date published: 2023-04-01
Rated 2 out of 5 by
Tax Misery from
Not thrilled
Not certain where I missed that I needed to pay additional fees for filing state taxes. This after purchasing the Premier edition. Talk about 'junk' fees. Will rethink how I file in 2023. The help I received as it related to a question was extremely time consuming - I was speaking for quite a while to a 'technician" - she could not or did not understand the question and information that I needed - it was quite a while before the call was handed over to a real tax expert. She was very helpful but there was a lot of time spent waiting to get to someone that could help me. This has been an exhaustive experience not to mention time consuming. I will rethink how I do this next year.
Date published: 2023-04-01
Rated 5 out of 5 by
Mae Hu from
Turbo Tax is Awesome
Easy to prepare tax. You can follow the guide to step by step.
Date published: 2023-04-01
Rated 5 out of 5 by
CharlesDann from
Wonderfully Easy!!
Very easy to do our taxes!! I will use it again and recommend!!
All TurboTax® Offerings Reviews - Page 4751
Date published: 2023-04-01