TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Will never use again! My return keeps getting rejected for last years AGI. I enter the correct amount from the previous years return and keep getting rejected. This is a waste of my money, next year I will pay to have an accountant file my taxes, a lot less of a headache and hassle.
Date published: 2021-05-18
Rated 5 out of 5 by from I'm happy I Requested assistance a Tax Pro CPA name Victor was awesome
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax had little help for complex trust filing We have used Turbo Tax Business for 2 years now to file the 1041 for a complex trust. We are new to this product and found very little in the way of help answering some of the prompts in the step-by-step process. Like where to go to find out the answers to the questions.
Date published: 2021-05-18
Rated 4 out of 5 by from Tax Review Turbo tax was fine. Taxes suck and the government should be smaller, but Turbo can't control that.
Date published: 2021-05-18
Rated 5 out of 5 by from i trust and rely on turbo tax keeps getting better each year, more user-friendly than ever.
Date published: 2021-05-18
Rated 5 out of 5 by from Extensive Extensive coverage I trust, yet as comfortable as an old pair of shoes
Date published: 2021-05-18
Rated 4 out of 5 by from Quit trying to upsell me Great software, IF I didn't get a turbotax max upsale every time I clicked on a new page.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes my Tax life SO much easier! I appreciate the streamlining of function. It's slimmer abd easier to navigate than in prior years.
Date published: 2021-05-18
Rated 5 out of 5 by from Same Bank Deposit and State Purchase could be bett When you get to the part with how you want to receive a refund, the system asks you to input the account number and routing again, even though the system had it imported from last year's. How about just asking to confirm the data instead! Also, how about allowing the purchase of state efiling as a purchase option when I get the next year's download instead of interrupting my filing to go out to the store and then back. Waste of my time that I have to do each year - maybe give a discount for the two together to encourage the use of efiling for states. I have to believe that they would all appreciate it!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy Peasy Super Easy for those with general w2 income, no assets, and nothing to itemize.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 476
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Will never use again! My return keeps getting rejected for last years AGI. I enter the correct amount from the previous years return and keep getting rejected. This is a waste of my money, next year I will pay to have an accountant file my taxes, a lot less of a headache and hassle.
Date published: 2021-05-18
Rated 5 out of 5 by from I'm happy I Requested assistance a Tax Pro CPA name Victor was awesome
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax had little help for complex trust filing We have used Turbo Tax Business for 2 years now to file the 1041 for a complex trust. We are new to this product and found very little in the way of help answering some of the prompts in the step-by-step process. Like where to go to find out the answers to the questions.
Date published: 2021-05-18
Rated 4 out of 5 by from Tax Review Turbo tax was fine. Taxes suck and the government should be smaller, but Turbo can't control that.
Date published: 2021-05-18
Rated 5 out of 5 by from i trust and rely on turbo tax keeps getting better each year, more user-friendly than ever.
Date published: 2021-05-18
Rated 5 out of 5 by from Extensive Extensive coverage I trust, yet as comfortable as an old pair of shoes
Date published: 2021-05-18
Rated 4 out of 5 by from Quit trying to upsell me Great software, IF I didn't get a turbotax max upsale every time I clicked on a new page.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes my Tax life SO much easier! I appreciate the streamlining of function. It's slimmer abd easier to navigate than in prior years.
Date published: 2021-05-18
Rated 5 out of 5 by from Same Bank Deposit and State Purchase could be bett When you get to the part with how you want to receive a refund, the system asks you to input the account number and routing again, even though the system had it imported from last year's. How about just asking to confirm the data instead! Also, how about allowing the purchase of state efiling as a purchase option when I get the next year's download instead of interrupting my filing to go out to the store and then back. Waste of my time that I have to do each year - maybe give a discount for the two together to encourage the use of efiling for states. I have to believe that they would all appreciate it!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy Peasy Super Easy for those with general w2 income, no assets, and nothing to itemize.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 476