TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very helpful awesome Very helpful let me know all the steps to get it done fast and efgicient
Date published: 2023-04-01
Rated 5 out of 5 by from Easy filing Turbo Tax was easy to use and the explanations were easy to understand.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax makes filing as painless as possible Easy to use. Easy to import information. Makes filing taxes as effortless as possible
Date published: 2023-04-01
Rated 2 out of 5 by from TurboTax Business Federal Okay but State Stinks TurboTax Business is fair for the Federal filing preparation for trusts. It lacks the ability to download 1099 form data, and asks you to select which other forms you might need rather than doing all the selection for you. For the state filing, it is pretty awful - clunky to use, not very informative about state-specific requirements and differences from the federal. You're kind of on your own.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is easy to use and maximize my refund! TurboTax is great and easy to use and maximize my refund!
Date published: 2023-04-01
Rated 4 out of 5 by from So Simple Thanks!!! This was super easy and we have been using Turbo Tax for seven years now.
Date published: 2023-04-01
Rated 5 out of 5 by from User Friendly Great experience! User friendly, good explanations.
Date published: 2023-04-01
Rated 5 out of 5 by from tax me Got things done. Pricey but worth it to be done. and no longer doing the scavenger hunt for miscellaneous things.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax was easier this year. (Don't like surveys Helpful, friendly, knowledgeable knew a lot of things
Date published: 2023-04-01
Rated 1 out of 5 by from Frustrated I am getting frustrated that i can not move the turbotax version to the correct one. 2 or 3 years ago i thought i would try the more expensive turbotax to test it out and i thought it would be nice to talk to a real person. Well i paid for it and by the time all of the tax information was ready to go all of the spots were filled so i was not able to even use the upgraded version. Now every year i get charge for a upgraded version even though i dont need it. Above and beyond that i have discount from Robinhod, Chase, Rakauen that never seem to cut $15 dollars off like they are suppose to. So every year i feel like Turbotax is taking $45 dollars that i should not be spending. One additional complaint i would have is how bad the advertising for upgrades have got in the past few years. It seems like you have to have a masters degree to navigate through them with out ending up paying even more out of pocket.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4749
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful awesome Very helpful let me know all the steps to get it done fast and efgicient
Date published: 2023-04-01
Rated 5 out of 5 by from Easy filing Turbo Tax was easy to use and the explanations were easy to understand.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax makes filing as painless as possible Easy to use. Easy to import information. Makes filing taxes as effortless as possible
Date published: 2023-04-01
Rated 2 out of 5 by from TurboTax Business Federal Okay but State Stinks TurboTax Business is fair for the Federal filing preparation for trusts. It lacks the ability to download 1099 form data, and asks you to select which other forms you might need rather than doing all the selection for you. For the state filing, it is pretty awful - clunky to use, not very informative about state-specific requirements and differences from the federal. You're kind of on your own.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is easy to use and maximize my refund! TurboTax is great and easy to use and maximize my refund!
Date published: 2023-04-01
Rated 4 out of 5 by from So Simple Thanks!!! This was super easy and we have been using Turbo Tax for seven years now.
Date published: 2023-04-01
Rated 5 out of 5 by from User Friendly Great experience! User friendly, good explanations.
Date published: 2023-04-01
Rated 5 out of 5 by from tax me Got things done. Pricey but worth it to be done. and no longer doing the scavenger hunt for miscellaneous things.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax was easier this year. (Don't like surveys Helpful, friendly, knowledgeable knew a lot of things
Date published: 2023-04-01
Rated 1 out of 5 by from Frustrated I am getting frustrated that i can not move the turbotax version to the correct one. 2 or 3 years ago i thought i would try the more expensive turbotax to test it out and i thought it would be nice to talk to a real person. Well i paid for it and by the time all of the tax information was ready to go all of the spots were filled so i was not able to even use the upgraded version. Now every year i get charge for a upgraded version even though i dont need it. Above and beyond that i have discount from Robinhod, Chase, Rakauen that never seem to cut $15 dollars off like they are suppose to. So every year i feel like Turbotax is taking $45 dollars that i should not be spending. One additional complaint i would have is how bad the advertising for upgrades have got in the past few years. It seems like you have to have a masters degree to navigate through them with out ending up paying even more out of pocket.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4749