TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax and My Expert are Exceptional! Sharon has been excellent! Fast, friendly and professional.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax has been my go to for several years! It's easy to use and walks you through all of the important information.
Date published: 2022-03-08
Rated 5 out of 5 by from Love TurboTax This is my 7th year using Turbo and as a young adult, I love it! They make it so easy and simple for me to get my taxes done quickly. Also, I moved lat year and was dreading the taxes that came with that, but it was super easy!
Date published: 2022-03-08
Rated 5 out of 5 by from Very satisfied I’m very satisfied with my refund.thanks to you guys for preparing my taxes for me
Date published: 2022-03-08
Rated 2 out of 5 by from It works. for a price Everything functions, but now I have to pay at least $100 + to do less than what was free last year. I barely make above the technical poverty line. This should still be free to use.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax was awesome, but I didn't need assistanc I was attempting to do the standard method with the smallest fee to file and don't know how the Turbo Tax Premier was selected
Date published: 2022-03-08
Rated 5 out of 5 by from fast n eazy! fast n eazy! and free which is grt for us seniors!
Date published: 2022-03-08
Rated 5 out of 5 by from fast and easy Easy simple to use especially if you have a tax prep pro
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax Rules! Great experience! Two call both were extremely helpful and professional!
Date published: 2022-03-08
Rated 2 out of 5 by from Abounding Disappointment They pretended to give me the option of filing for free knowing all along that I would have to pay to file because the company made the choice to not allow its system to support free filing if you received the Opportunity credit. The responsible thing to do would have been to provide that information from the very start so I could make an informed decision on whether or not I wanted to waste my time filing my taxes via your service. Your system also advises that it is easier to upload your w-2 than to enter it manually. This is untrue considering I spent at least 10 minutes trying different ways to upload the official w-2 that was sent to me by my employer to your system only to have the upload fail regardless of the method. If you’re going to force me to pay for your purportedly free service the VERY least you could do is to make sure that it is functioning properly. I feel like I have been swindled by a company that I thought I could trust and while I am sure that the money you make off of others means that you won’t care about the lose, I will not be using your service to file my taxes EVER again. I’d rather give my money to another company that will be clearer about their policies and expectations from the beginning so I don’t have to worry about being blindsided by an underhanded entity such as this.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4746
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax and My Expert are Exceptional! Sharon has been excellent! Fast, friendly and professional.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax has been my go to for several years! It's easy to use and walks you through all of the important information.
Date published: 2022-03-08
Rated 5 out of 5 by from Love TurboTax This is my 7th year using Turbo and as a young adult, I love it! They make it so easy and simple for me to get my taxes done quickly. Also, I moved lat year and was dreading the taxes that came with that, but it was super easy!
Date published: 2022-03-08
Rated 5 out of 5 by from Very satisfied I’m very satisfied with my refund.thanks to you guys for preparing my taxes for me
Date published: 2022-03-08
Rated 2 out of 5 by from It works. for a price Everything functions, but now I have to pay at least $100 + to do less than what was free last year. I barely make above the technical poverty line. This should still be free to use.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax was awesome, but I didn't need assistanc I was attempting to do the standard method with the smallest fee to file and don't know how the Turbo Tax Premier was selected
Date published: 2022-03-08
Rated 5 out of 5 by from fast n eazy! fast n eazy! and free which is grt for us seniors!
Date published: 2022-03-08
Rated 5 out of 5 by from fast and easy Easy simple to use especially if you have a tax prep pro
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax Rules! Great experience! Two call both were extremely helpful and professional!
Date published: 2022-03-08
Rated 2 out of 5 by from Abounding Disappointment They pretended to give me the option of filing for free knowing all along that I would have to pay to file because the company made the choice to not allow its system to support free filing if you received the Opportunity credit. The responsible thing to do would have been to provide that information from the very start so I could make an informed decision on whether or not I wanted to waste my time filing my taxes via your service. Your system also advises that it is easier to upload your w-2 than to enter it manually. This is untrue considering I spent at least 10 minutes trying different ways to upload the official w-2 that was sent to me by my employer to your system only to have the upload fail regardless of the method. If you’re going to force me to pay for your purportedly free service the VERY least you could do is to make sure that it is functioning properly. I feel like I have been swindled by a company that I thought I could trust and while I am sure that the money you make off of others means that you won’t care about the lose, I will not be using your service to file my taxes EVER again. I’d rather give my money to another company that will be clearer about their policies and expectations from the beginning so I don’t have to worry about being blindsided by an underhanded entity such as this.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4746