TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Berkley2022 from
Turbo Tax Easy enough for a 78 year old
havent done taxes on my own for many years, I'm current 78, until last year. I got letter from IRS about the return. Fortunately they made a mistake and it all reverted back to my return. BUT big enough scare that I don't want to do takes on my own. Turbo take was easy to follow and a breeze. the only exception I would likee to have a printed version of my return to file away and check myself to ensure I gave all information and correct values were used. Otherwise I shall return next year.
Date published: 2023-04-01
Rated 5 out of 5 by
jpsiris from
TurboTax did a great job - again!
Process was straight forward and simple. Was able to import all investment data and TurboTax created all the proper forms. Help was available for all the questions I had.
Date published: 2023-04-01
Rated 1 out of 5 by
DellyJean from
Technical Service
Customer & Technical Support is lousy. Worst service, I've ever had. Software is not as easy to navigate as it was in prior years.
Date published: 2023-04-01
Rated 3 out of 5 by
KenToledo from
Turbo Tax needs updating
You are unable to access tax forms when needed namely Form 1040 in progress, Form 47997 and Form 8995-A. Your program is attempting to be a simple matter of asking questions without considering the individual situations. There are times when access to forms with individual input is required because your programs do not have all tax situations addressed. You can do better! Allow access to forms by clicking on a forms tab!
Date published: 2023-04-01
Rated 5 out of 5 by
CeeDeeFree from
Great job Turbo Tax
Quickly and professionally done!! Helped me save a few dollars along the way.
Date published: 2023-04-01
Rated 5 out of 5 by
AMY A JAY from
TT worka finw
It does what is says it will do. Easy and takes little time.
Date published: 2023-04-01
Rated 5 out of 5 by
Genoaman2003 from
Turbo Tax is Easy to Use!
I use Turbo Tax every tax season, simple easy to use.
Date published: 2023-04-01
Rated 1 out of 5 by
AM123456 from
Hidden Fees are very annoying
Software is OK. final price for fees/tax if you have to use Deluxe or Premier is hidden and a different number is shown on your card statement. Would prefer to see FULL charge before purchasing.
Date published: 2023-04-01
Rated 5 out of 5 by
Skydude from
Great ... easy of use . . . seems accurate
Solid program and user friendly.....................
Date published: 2023-04-01
Rated 2 out of 5 by
An Liu from
start to e-file over and over again
For no reason, the system let me start to e-file over and over again.
All TurboTax® Offerings Reviews - Page 4745
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Berkley2022 from
Turbo Tax Easy enough for a 78 year old
havent done taxes on my own for many years, I'm current 78, until last year. I got letter from IRS about the return. Fortunately they made a mistake and it all reverted back to my return. BUT big enough scare that I don't want to do takes on my own. Turbo take was easy to follow and a breeze. the only exception I would likee to have a printed version of my return to file away and check myself to ensure I gave all information and correct values were used. Otherwise I shall return next year.
Date published: 2023-04-01
Rated 5 out of 5 by
jpsiris from
TurboTax did a great job - again!
Process was straight forward and simple. Was able to import all investment data and TurboTax created all the proper forms. Help was available for all the questions I had.
Date published: 2023-04-01
Rated 1 out of 5 by
DellyJean from
Technical Service
Customer & Technical Support is lousy. Worst service, I've ever had. Software is not as easy to navigate as it was in prior years.
Date published: 2023-04-01
Rated 3 out of 5 by
KenToledo from
Turbo Tax needs updating
You are unable to access tax forms when needed namely Form 1040 in progress, Form 47997 and Form 8995-A. Your program is attempting to be a simple matter of asking questions without considering the individual situations. There are times when access to forms with individual input is required because your programs do not have all tax situations addressed. You can do better! Allow access to forms by clicking on a forms tab!
Date published: 2023-04-01
Rated 5 out of 5 by
CeeDeeFree from
Great job Turbo Tax
Quickly and professionally done!! Helped me save a few dollars along the way.
Date published: 2023-04-01
Rated 5 out of 5 by
AMY A JAY from
TT worka finw
It does what is says it will do. Easy and takes little time.
Date published: 2023-04-01
Rated 5 out of 5 by
Genoaman2003 from
Turbo Tax is Easy to Use!
I use Turbo Tax every tax season, simple easy to use.
Date published: 2023-04-01
Rated 1 out of 5 by
AM123456 from
Hidden Fees are very annoying
Software is OK. final price for fees/tax if you have to use Deluxe or Premier is hidden and a different number is shown on your card statement. Would prefer to see FULL charge before purchasing.
Date published: 2023-04-01
Rated 5 out of 5 by
Skydude from
Great ... easy of use . . . seems accurate
Solid program and user friendly.....................
Date published: 2023-04-01
Rated 2 out of 5 by
An Liu from
start to e-file over and over again
For no reason, the system let me start to e-file over and over again.
All TurboTax® Offerings Reviews - Page 4745
Date published: 2023-04-01