TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Fine, extra fees I have used TurboTax in the past and find the interface easy to navigate. I then went to a cheaper version online that had a slightly less smooth interface. I returned to TurboTax to find annoying fees. For example, I completed all of the sections to e-file only to be charged to e-file for each state after this was already done. If I had known it would be an extra fee ($25/state) I wouldn't have started in the first place. Overall, fine to navigate, but hidden fees.
Date published: 2021-03-31
Rated 2 out of 5 by from Problems Had more problems with Turbotax this year than ever before. If you have knowledge of government sites having problems with forms printed by tax software, why haven't you fixed it? Every time you open TurboTax it looks for updates. Continue to have the same problems as years past printing due to pagination issues. Disappointed this year with forms included in formal filing that don't make sense.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use It is easy to use. Just follow the areas and click on help if you need clarification.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax guides you through everythinhg! Easy to understand. Guided through the forms. I like it.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax great! I have used Turbotax for many years, never had a problem.
Date published: 2021-03-31
Rated 5 out of 5 by from I love turbotax I always file with turbo tax and they make it so easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to use. She was very professional, and answered every question I had.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is outstanding! I have used Turbo Tax for five years, and every year it has been easy to file my taxes. Thank you, Turbo Tax!!
Date published: 2021-03-31
Rated 5 out of 5 by from Makes things so simple Turbo Tax takes the guess work out of self employment income/taxes especially when combined with income from a full time job. I'll never use anything else.
Date published: 2021-03-31
Rated 5 out of 5 by from Love it year after year!!! I have used TurboTax year after year for the last decade for both my business and personal taxes. I always feel as if I get a better than expected return. With this years tax changes after the start of tax season TurboTax was on the ball with constant updates to keep up with the ongoing changes. Thank You TurboTax!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4744
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fine, extra fees I have used TurboTax in the past and find the interface easy to navigate. I then went to a cheaper version online that had a slightly less smooth interface. I returned to TurboTax to find annoying fees. For example, I completed all of the sections to e-file only to be charged to e-file for each state after this was already done. If I had known it would be an extra fee ($25/state) I wouldn't have started in the first place. Overall, fine to navigate, but hidden fees.
Date published: 2021-03-31
Rated 2 out of 5 by from Problems Had more problems with Turbotax this year than ever before. If you have knowledge of government sites having problems with forms printed by tax software, why haven't you fixed it? Every time you open TurboTax it looks for updates. Continue to have the same problems as years past printing due to pagination issues. Disappointed this year with forms included in formal filing that don't make sense.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use It is easy to use. Just follow the areas and click on help if you need clarification.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax guides you through everythinhg! Easy to understand. Guided through the forms. I like it.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax great! I have used Turbotax for many years, never had a problem.
Date published: 2021-03-31
Rated 5 out of 5 by from I love turbotax I always file with turbo tax and they make it so easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to use. She was very professional, and answered every question I had.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is outstanding! I have used Turbo Tax for five years, and every year it has been easy to file my taxes. Thank you, Turbo Tax!!
Date published: 2021-03-31
Rated 5 out of 5 by from Makes things so simple Turbo Tax takes the guess work out of self employment income/taxes especially when combined with income from a full time job. I'll never use anything else.
Date published: 2021-03-31
Rated 5 out of 5 by from Love it year after year!!! I have used TurboTax year after year for the last decade for both my business and personal taxes. I always feel as if I get a better than expected return. With this years tax changes after the start of tax season TurboTax was on the ball with constant updates to keep up with the ongoing changes. Thank You TurboTax!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4744