TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from It works It makes it easy, kinda expensive compared to what it used to be.
Date published: 2023-04-04
Rated 5 out of 5 by from Best way ever to do your own taxes. This is the first time doing our taxes with TurboTax. I was intimidated at first, but things went along very smoothly.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to Use The step by step process is easy to use and help is informative.
Date published: 2023-04-04
Rated 3 out of 5 by from Not bad, a few bugs, pricy Made me pay for premium even though I hadn't sold any stocks. Has a few bugs but overall works
Date published: 2023-04-04
Rated 4 out of 5 by from Easy to use Easy to use. I do not like being asked to upgrade so many times.
Date published: 2023-04-04
Rated 2 out of 5 by from Getting more expensive/ intrusive every year Every year this product gets more intrusive, this year i had no choice but to give up a phone number (as if getting the 15 to 20 spam calls a day I currently get isnt enough) and it has for 2 years straight attempted to get my drivers license information. It gets more expensive... there was a time when it was 60 for the product I am buying now, and it is less user friendly. I have been using turbotax since I can remember and every year something else gets a little worse. The format every year gets more childish and now treats me like i am six years old. I know there are data collection points that are not necessary and it is getting harder every year to recognize them. And now to give this review, they ask for a nickname and I have tried 6 times and havent found one that isnt used..... even the review platform sux!! 2 stars for successfully filing my return.
Date published: 2023-04-04
Rated 5 out of 5 by from -Turbo Tax is awesome Mr. James was great we over and beyond for me and had a great attitude about the hole thing thank you Mr. James for everything you have done for me
Date published: 2023-04-04
Rated 2 out of 5 by from My refund was only 308 now with your fees it’s 89! This program was nice and fairly easy but the cost should be adjusted by refunds if I have to use my entire refund to pay for services I will not be recommending the program EVER AND I WONT USE THIS SERVICE AGAIN!!!!
Date published: 2023-04-04
Rated 5 out of 5 by from LOVE TURBO TAX Easy to enter tax information. Easy to gain information from other sites for AGI.
Date published: 2023-04-04
Rated 4 out of 5 by from Good program, I have used it for years. Step by step procedure and help as needed. Use it every year for many.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4743
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It works It makes it easy, kinda expensive compared to what it used to be.
Date published: 2023-04-04
Rated 5 out of 5 by from Best way ever to do your own taxes. This is the first time doing our taxes with TurboTax. I was intimidated at first, but things went along very smoothly.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to Use The step by step process is easy to use and help is informative.
Date published: 2023-04-04
Rated 3 out of 5 by from Not bad, a few bugs, pricy Made me pay for premium even though I hadn't sold any stocks. Has a few bugs but overall works
Date published: 2023-04-04
Rated 4 out of 5 by from Easy to use Easy to use. I do not like being asked to upgrade so many times.
Date published: 2023-04-04
Rated 2 out of 5 by from Getting more expensive/ intrusive every year Every year this product gets more intrusive, this year i had no choice but to give up a phone number (as if getting the 15 to 20 spam calls a day I currently get isnt enough) and it has for 2 years straight attempted to get my drivers license information. It gets more expensive... there was a time when it was 60 for the product I am buying now, and it is less user friendly. I have been using turbotax since I can remember and every year something else gets a little worse. The format every year gets more childish and now treats me like i am six years old. I know there are data collection points that are not necessary and it is getting harder every year to recognize them. And now to give this review, they ask for a nickname and I have tried 6 times and havent found one that isnt used..... even the review platform sux!! 2 stars for successfully filing my return.
Date published: 2023-04-04
Rated 5 out of 5 by from -Turbo Tax is awesome Mr. James was great we over and beyond for me and had a great attitude about the hole thing thank you Mr. James for everything you have done for me
Date published: 2023-04-04
Rated 2 out of 5 by from My refund was only 308 now with your fees it’s 89! This program was nice and fairly easy but the cost should be adjusted by refunds if I have to use my entire refund to pay for services I will not be recommending the program EVER AND I WONT USE THIS SERVICE AGAIN!!!!
Date published: 2023-04-04
Rated 5 out of 5 by from LOVE TURBO TAX Easy to enter tax information. Easy to gain information from other sites for AGI.
Date published: 2023-04-04
Rated 4 out of 5 by from Good program, I have used it for years. Step by step procedure and help as needed. Use it every year for many.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4743