TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from AMAZING the helpers were very friendly, nice and fast service
Date published: 2021-03-31
Rated 1 out of 5 by from Turbotax doesn't fix bugs Even with turbotax is told about bugs, if they don't affect enough people, they don't bother to fix them. I would never recommend this product to anyone. The only thing preventing me from switching is how much time it would take to retype all of the information.
Date published: 2021-03-31
Rated 5 out of 5 by from So Easy to Use Have used for years. Really like that I can have TurboTax walk me through the process step by step. If I have a question about something it has info there to explain it to me. Only wish there was a person I could talk with on the phone to answer questions not addressed in FAQs.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tx is a great tool. Great support from turbo tax service and getting the documentation straight..
Date published: 2021-03-31
Rated 5 out of 5 by from SUPER EASY AND AWESOME I LOVE HOW EASY IT IS TO PREPARE, FILE AND RETURN MY TAXES
Date published: 2021-03-31
Rated 5 out of 5 by from Easy process It was a fast and easy process, and I will use Turbo Tax again.
Date published: 2021-03-31
Rated 1 out of 5 by from Not cost efficient anymore Cost almost the same as a in person accountant. I will chose to file in person next year.
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Ta Pain Everything was good going through the preparation process, then came the filing. The last few questions seemed benign HOWEVER the question to insert a PIN is deadly. The instructions state to enter any numbers BUT it fails to state that if you filed electronically last year and provided a PIN then you MUST use the same PIN again or else your returns will bounce like a rubber ball. The follow up instructions after the return is rejected allude to a possible error in the AGI number or PIN and then brings you to the AGI number to verify, after you do it fails to bring you to the PIN screen and instead files the return again.
Date published: 2021-03-31
Rated 5 out of 5 by from Quick and easy So helpful I barley did anything I love thi app i will use it every year.
Date published: 2021-03-31
Rated 4 out of 5 by from Another successful year. Very user friendly and straight forward. Detailed enough to cover all possible bases, simple enough for unassisted processing.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4741
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AMAZING the helpers were very friendly, nice and fast service
Date published: 2021-03-31
Rated 1 out of 5 by from Turbotax doesn't fix bugs Even with turbotax is told about bugs, if they don't affect enough people, they don't bother to fix them. I would never recommend this product to anyone. The only thing preventing me from switching is how much time it would take to retype all of the information.
Date published: 2021-03-31
Rated 5 out of 5 by from So Easy to Use Have used for years. Really like that I can have TurboTax walk me through the process step by step. If I have a question about something it has info there to explain it to me. Only wish there was a person I could talk with on the phone to answer questions not addressed in FAQs.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tx is a great tool. Great support from turbo tax service and getting the documentation straight..
Date published: 2021-03-31
Rated 5 out of 5 by from SUPER EASY AND AWESOME I LOVE HOW EASY IT IS TO PREPARE, FILE AND RETURN MY TAXES
Date published: 2021-03-31
Rated 5 out of 5 by from Easy process It was a fast and easy process, and I will use Turbo Tax again.
Date published: 2021-03-31
Rated 1 out of 5 by from Not cost efficient anymore Cost almost the same as a in person accountant. I will chose to file in person next year.
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo Ta Pain Everything was good going through the preparation process, then came the filing. The last few questions seemed benign HOWEVER the question to insert a PIN is deadly. The instructions state to enter any numbers BUT it fails to state that if you filed electronically last year and provided a PIN then you MUST use the same PIN again or else your returns will bounce like a rubber ball. The follow up instructions after the return is rejected allude to a possible error in the AGI number or PIN and then brings you to the AGI number to verify, after you do it fails to bring you to the PIN screen and instead files the return again.
Date published: 2021-03-31
Rated 5 out of 5 by from Quick and easy So helpful I barley did anything I love thi app i will use it every year.
Date published: 2021-03-31
Rated 4 out of 5 by from Another successful year. Very user friendly and straight forward. Detailed enough to cover all possible bases, simple enough for unassisted processing.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4741