TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Kind of sucky Why didn't it let me import my transactions from my financial institution? Why hasn't it told me what to do about the supporting documentation for the Form 8949 summary entry? It lacks robustness compared to personal product and has left me feeling uneasy about my e-filing.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy Filing Love how its step by step and offers many extras such as talking to a rep if you need one!
Date published: 2022-03-13
Rated 5 out of 5 by from TuboTax is great I used the chat feature. It gave me the confidence to proceed past the uncertain parts. Thank you to Ivette. Best if, during the chat, the chattee would have their name posted, during the dialog, more personal
Date published: 2022-03-13
Rated 2 out of 5 by from Not So Good Keeps on Efile is rejected. Does not not take care properly. Coinbase gain/loss information is not able to get. Due to which I could not get accurate refund and I have to file under State Return where I only got 0.01% of my loss.
Date published: 2022-03-13
Rated 1 out of 5 by from Turbo Tax error 102345 and I had to start again There was no real help by Turbo Tax. The error is there for years and it seems there is no solution except you start from scratch. The papers even sent by Intuit, were the same I found myself on the internet. Contact just possible via Facebook. No hotline reachable. One of the worst cutomer service experiences one can have.
Date published: 2022-03-13
Rated 5 out of 5 by from Great! Simple to Use Have used TT for years and it's always very easy to use. One suggestion - allow detailed listing of rental property repairs rather than a lump sum entry only.
Date published: 2022-03-13
Rated 5 out of 5 by from Very helpful This was my first time doing my own taxes and I was surprised at how easy it was. I did pay for live help and got a super fast response both times.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTaxi s awesome I had a lot of questions about this year's tax return and the live experts were very helpful
Date published: 2022-03-13
Rated 4 out of 5 by from turbo fairly easy, have used for the past 20 years or so
Date published: 2022-03-13
Rated 5 out of 5 by from Easy and Smooth Thank you for all of your help, You made the tax filing process very easy
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4738
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Kind of sucky Why didn't it let me import my transactions from my financial institution? Why hasn't it told me what to do about the supporting documentation for the Form 8949 summary entry? It lacks robustness compared to personal product and has left me feeling uneasy about my e-filing.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy Filing Love how its step by step and offers many extras such as talking to a rep if you need one!
Date published: 2022-03-13
Rated 5 out of 5 by from TuboTax is great I used the chat feature. It gave me the confidence to proceed past the uncertain parts. Thank you to Ivette. Best if, during the chat, the chattee would have their name posted, during the dialog, more personal
Date published: 2022-03-13
Rated 2 out of 5 by from Not So Good Keeps on Efile is rejected. Does not not take care properly. Coinbase gain/loss information is not able to get. Due to which I could not get accurate refund and I have to file under State Return where I only got 0.01% of my loss.
Date published: 2022-03-13
Rated 1 out of 5 by from Turbo Tax error 102345 and I had to start again There was no real help by Turbo Tax. The error is there for years and it seems there is no solution except you start from scratch. The papers even sent by Intuit, were the same I found myself on the internet. Contact just possible via Facebook. No hotline reachable. One of the worst cutomer service experiences one can have.
Date published: 2022-03-13
Rated 5 out of 5 by from Great! Simple to Use Have used TT for years and it's always very easy to use. One suggestion - allow detailed listing of rental property repairs rather than a lump sum entry only.
Date published: 2022-03-13
Rated 5 out of 5 by from Very helpful This was my first time doing my own taxes and I was surprised at how easy it was. I did pay for live help and got a super fast response both times.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTaxi s awesome I had a lot of questions about this year's tax return and the live experts were very helpful
Date published: 2022-03-13
Rated 4 out of 5 by from turbo fairly easy, have used for the past 20 years or so
Date published: 2022-03-13
Rated 5 out of 5 by from Easy and Smooth Thank you for all of your help, You made the tax filing process very easy
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4738