TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Concerns about the exchanges I did not like the process of the exchanges. Although Thomas was great working my return, it was obvious that he had several accounts working simultaneously. Even a simple one word exchange required a new login. I would like a dedicated workspace that would allow real-time exchanges.
Date published: 2022-03-13
Rated 1 out of 5 by from Major bugs and delayed forms. There are major bugs in the platform and a number of forms that were delayed. They were ready on the IRS site and other software platforms but delayed in turbotax. Plus a number of bugs in the software that were confirmed by your helpful tax associates. For how expensive the Self Employed software is, I would expect better and more timely updates to the Online version.
Date published: 2022-03-13
Rated 5 out of 5 by from great able to navigate me through all the steps and fix or update items that needed more clarification
Date published: 2022-03-13
Rated 5 out of 5 by from turbo tax is awesome turbo tax is helpful easy to use fast and effective
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is great It was easy and simple I understood my tax expert fully
Date published: 2022-03-13
Rated 5 out of 5 by from awesome experience turbo tax made it easy to file even if i had problems. Being able to chat with an expert was awesome. The experts took away all my guessing on what to do. I will always use turbo tax to do my taxes
Date published: 2022-03-13
Rated 5 out of 5 by from It Works! Easy to use and is an excellent tool to prepare taxes.
Date published: 2022-03-13
Rated 4 out of 5 by from Very helpfull No need for tax codes or manuals, and you can finish it out with a few clicks. No stamps or envelopes needed
Date published: 2022-03-13
Rated 5 out of 5 by from great help easy to use.............................................................
Date published: 2022-03-13
Rated 5 out of 5 by from effective and easy to manage effective and easy to manage email and all notes, follow up were very well prepared
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4735
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Concerns about the exchanges I did not like the process of the exchanges. Although Thomas was great working my return, it was obvious that he had several accounts working simultaneously. Even a simple one word exchange required a new login. I would like a dedicated workspace that would allow real-time exchanges.
Date published: 2022-03-13
Rated 1 out of 5 by from Major bugs and delayed forms. There are major bugs in the platform and a number of forms that were delayed. They were ready on the IRS site and other software platforms but delayed in turbotax. Plus a number of bugs in the software that were confirmed by your helpful tax associates. For how expensive the Self Employed software is, I would expect better and more timely updates to the Online version.
Date published: 2022-03-13
Rated 5 out of 5 by from great able to navigate me through all the steps and fix or update items that needed more clarification
Date published: 2022-03-13
Rated 5 out of 5 by from turbo tax is awesome turbo tax is helpful easy to use fast and effective
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is great It was easy and simple I understood my tax expert fully
Date published: 2022-03-13
Rated 5 out of 5 by from awesome experience turbo tax made it easy to file even if i had problems. Being able to chat with an expert was awesome. The experts took away all my guessing on what to do. I will always use turbo tax to do my taxes
Date published: 2022-03-13
Rated 5 out of 5 by from It Works! Easy to use and is an excellent tool to prepare taxes.
Date published: 2022-03-13
Rated 4 out of 5 by from Very helpfull No need for tax codes or manuals, and you can finish it out with a few clicks. No stamps or envelopes needed
Date published: 2022-03-13
Rated 5 out of 5 by from great help easy to use.............................................................
Date published: 2022-03-13
Rated 5 out of 5 by from effective and easy to manage effective and easy to manage email and all notes, follow up were very well prepared
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4735