TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I was easy to follow the program. And the program great guidance on how. to. answer the questions.
Date published: 2021-04-01
Rated 5 out of 5 by from TURBOTAX IS GREAT! EXPERIENCE WAS GREAT. I FOLLOWED INSTRUCTIONS TO COMPLETE MY RETURN.
Date published: 2021-04-01
Rated 4 out of 5 by from Expensive, but very self-explanatory to use! I have been using TurboTax since I started filing my own taxes. It is very expensive to use compared to most places, but its also very easy to use with step by step guidance. Be advised of adding an extra $40 just for paying with refund, plus non-stop pop ups to upgrade packages after every page change.
Date published: 2021-04-01
Rated 4 out of 5 by from This is the forth time I use it It works, this is the forth time I use it. I have never used any other SW. So far, no tax inspections. So, why 4 stars instead of 5? I do not like the $25 for state efile It makes no sense to buy a SW that efile the Fed, but not the State, it should include both since the beginning. What I really dislike is the $40 additional fee for not using a credit card. I avoided it, but someone could click the default button and pay $65. It is like having a great dinner and before leaving discover there was a bug in your dish.
Date published: 2021-04-01
Rated 2 out of 5 by from Free, free free free.... Until it isn't Pretty simple to use. Does a good job putting tax info into Kindergarten language which is nice, but they're also not afraid to throw in hidden fee's and not apply the discounts they say they will. I was forced to upgrade to ($90) Premiere because I sold investments, which is fine. But then they throw in a $50 State Filing Fee, because why not!? My Robinhood "$20 Discount" took 3 phone calls to actually have them apply it correctly, so it's just kind of a hassle. Probably going elsewhere next year.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is so easy and simple I've been using TurboTax since i turned 18 and i am 31 years old now and TurboTax has never failed to help me when I needed it
Date published: 2021-04-01
Rated 5 out of 5 by from 0780464 Very professional, listened to my concerns, took the time to make sure my concerns were addressed with clear answers, would use again
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is very easy for use Turbo Tax is very easy to use and reasonable price
Date published: 2021-04-01
Rated 5 out of 5 by from Great help. A terrific tool and walk-thru. Will definitely use next year!
Date published: 2021-04-01
Rated 4 out of 5 by from turbo tax is great it was easy,i use turbo tax every year.my only problem was the last timy my daughter used u wouldn`t file hers with her having to pay
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4725
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I was easy to follow the program. And the program great guidance on how. to. answer the questions.
Date published: 2021-04-01
Rated 5 out of 5 by from TURBOTAX IS GREAT! EXPERIENCE WAS GREAT. I FOLLOWED INSTRUCTIONS TO COMPLETE MY RETURN.
Date published: 2021-04-01
Rated 4 out of 5 by from Expensive, but very self-explanatory to use! I have been using TurboTax since I started filing my own taxes. It is very expensive to use compared to most places, but its also very easy to use with step by step guidance. Be advised of adding an extra $40 just for paying with refund, plus non-stop pop ups to upgrade packages after every page change.
Date published: 2021-04-01
Rated 4 out of 5 by from This is the forth time I use it It works, this is the forth time I use it. I have never used any other SW. So far, no tax inspections. So, why 4 stars instead of 5? I do not like the $25 for state efile It makes no sense to buy a SW that efile the Fed, but not the State, it should include both since the beginning. What I really dislike is the $40 additional fee for not using a credit card. I avoided it, but someone could click the default button and pay $65. It is like having a great dinner and before leaving discover there was a bug in your dish.
Date published: 2021-04-01
Rated 2 out of 5 by from Free, free free free.... Until it isn't Pretty simple to use. Does a good job putting tax info into Kindergarten language which is nice, but they're also not afraid to throw in hidden fee's and not apply the discounts they say they will. I was forced to upgrade to ($90) Premiere because I sold investments, which is fine. But then they throw in a $50 State Filing Fee, because why not!? My Robinhood "$20 Discount" took 3 phone calls to actually have them apply it correctly, so it's just kind of a hassle. Probably going elsewhere next year.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is so easy and simple I've been using TurboTax since i turned 18 and i am 31 years old now and TurboTax has never failed to help me when I needed it
Date published: 2021-04-01
Rated 5 out of 5 by from 0780464 Very professional, listened to my concerns, took the time to make sure my concerns were addressed with clear answers, would use again
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is very easy for use Turbo Tax is very easy to use and reasonable price
Date published: 2021-04-01
Rated 5 out of 5 by from Great help. A terrific tool and walk-thru. Will definitely use next year!
Date published: 2021-04-01
Rated 4 out of 5 by from turbo tax is great it was easy,i use turbo tax every year.my only problem was the last timy my daughter used u wouldn`t file hers with her having to pay
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4725