TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Satisfied The live experts gave me confidence and answered all my questions.
Date published: 2021-04-01
Rated 5 out of 5 by from TURBOTAXFOREVER!!!!!!! The entire program is designed to teach people how to do a very important task that they thought they have to pay the "professionals" to do for them. Turbo Tax inspires the taxpayer to think, and think clearly what he/she wants to put into the form laid out in front of them. It is almost like having a personal mentor, patiently guiding and leading the way to make the task bearable. There is humor included in the program -- so it feels like someone is personally looking over your shoulder as you type in the details of the prior year's financial happenings.
Date published: 2021-04-01
Rated 5 out of 5 by from Simple and Effective This was the first time I have ever filed my returns by myself. I found the website very useful and simplistic to navigate through. I will continue using TurboTax for many years.
Date published: 2021-04-01
Rated 2 out of 5 by from Over Priced for a pandemic I felt not much guidance was giving or live representative didn't know much about tax law
Date published: 2021-04-01
Rated 5 out of 5 by from TURBO TAX IS # 1 i AM 78 YEARS OF AGE VERY EASY FORM S FOR ME TO UNDERSTAND AND ALWAYS HELPFULL HINTS ALONG THE WAY
Date published: 2021-04-01
Rated 5 out of 5 by from So Easy! Turbo Tax was very user friendly and made filing super easy
Date published: 2021-04-01
Rated 5 out of 5 by from So very easy to use Asked a lot of questions and reviewed items, I would have missed.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is Awesome! I love how it walks you through everything and explains it to you. Very simple and easy. Taxes have never been so fun!
Date published: 2021-04-01
Rated 2 out of 5 by from Software version has flaws Purchased Premier version at Cosco. Updater hung up numerous times. After paying for state return, screen froze. Rebooted and reloaded TurboTax could not get by the payment screen. After 75 minutes on the phone with 2 Intuit reps we finally found a solution. Been using TurboTax for 20 years and usually great. This year the software was awful. Intuit rep said get the internet download version rather than store bought discs.
Date published: 2021-04-01
Rated 5 out of 5 by from Great, Efficient Tool Been using it for many years. Still satisfied. What?
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Satisfied The live experts gave me confidence and answered all my questions.
Date published: 2021-04-01
Rated 5 out of 5 by from TURBOTAXFOREVER!!!!!!! The entire program is designed to teach people how to do a very important task that they thought they have to pay the "professionals" to do for them. Turbo Tax inspires the taxpayer to think, and think clearly what he/she wants to put into the form laid out in front of them. It is almost like having a personal mentor, patiently guiding and leading the way to make the task bearable. There is humor included in the program -- so it feels like someone is personally looking over your shoulder as you type in the details of the prior year's financial happenings.
Date published: 2021-04-01
Rated 5 out of 5 by from Simple and Effective This was the first time I have ever filed my returns by myself. I found the website very useful and simplistic to navigate through. I will continue using TurboTax for many years.
Date published: 2021-04-01
Rated 2 out of 5 by from Over Priced for a pandemic I felt not much guidance was giving or live representative didn't know much about tax law
Date published: 2021-04-01
Rated 5 out of 5 by from TURBO TAX IS # 1 i AM 78 YEARS OF AGE VERY EASY FORM S FOR ME TO UNDERSTAND AND ALWAYS HELPFULL HINTS ALONG THE WAY
Date published: 2021-04-01
Rated 5 out of 5 by from So Easy! Turbo Tax was very user friendly and made filing super easy
Date published: 2021-04-01
Rated 5 out of 5 by from So very easy to use Asked a lot of questions and reviewed items, I would have missed.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is Awesome! I love how it walks you through everything and explains it to you. Very simple and easy. Taxes have never been so fun!
Date published: 2021-04-01
Rated 2 out of 5 by from Software version has flaws Purchased Premier version at Cosco. Updater hung up numerous times. After paying for state return, screen froze. Rebooted and reloaded TurboTax could not get by the payment screen. After 75 minutes on the phone with 2 Intuit reps we finally found a solution. Been using TurboTax for 20 years and usually great. This year the software was awful. Intuit rep said get the internet download version rather than store bought discs.
Date published: 2021-04-01
Rated 5 out of 5 by from Great, Efficient Tool Been using it for many years. Still satisfied. What?
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4724