TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Deluxe is great We have used Turbo tax for many years and it asks the correct questions needed for the forms that we require.
Date published: 2023-04-01
Rated 3 out of 5 by from Bug in autofilling state return W2 info My scanned W2 form had extra spaces in box 15 (state withholding ID number). This was no problem for the federal return, but it was flagged by TT's checker in the state return. There was no way to fix it in the state return. The instructions said to fix it in the federal W2. But it looked fine there. Finally, I realized that I had to erase the correctly displayed number in the federal W2 Box 15 and retype it correctly. That fixed the problem. This is a bug. There is no way to contact TT about such bugs without having to pay extra. Bad policy.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax Data I went back to filing my taxes with TurboTax this year and am very happy I did! The additional features of importing brokerage data was more robust than I remember and helped considerably with the data importing. I contacted a TurboTax expert on several occasions for clarification and they were all extremely helpful, very knowledgeable, and diligent in getting my answer.
Date published: 2023-04-01
Rated 3 out of 5 by from sucks having to enter payment info twice Payment for audit protection and state efiling was a pain, state efiling should be included in the package and payment should be easier one time process for everything immediately before filing instead of seperate charges.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy every year Use it every year. Walk through is seamless and filing is quick
Date published: 2023-04-01
Rated 5 out of 5 by from 2022 TAX RETURN I THINK IT'S GREAT. I USE IT EVERY YEAR AND WILL CONTINUE TO USE
Date published: 2023-04-01
Rated 5 out of 5 by from Easy It's very easy to follow the steps and it is affordable.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is so easy. Will always use it as it is just so efficient and cost effective.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Saves Time I've used Turbo for the past 10+ years. every year it changes a little but it also grows and becomes user friendly to your needs and previous tax year peculiarities. I finished my taxes in 3 hours! in the past I've spent 1/2 a day trying to understand what its asking me and where to find the correct forms that I had, but this year it was a breeze. USER BEWARE! If you don't organize your paper work first and are not an organized type of person, go to a tax consultant.
Date published: 2023-04-01
Rated 5 out of 5 by from great service! It was great! I recommend this service for all your tax needs!
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Deluxe is great We have used Turbo tax for many years and it asks the correct questions needed for the forms that we require.
Date published: 2023-04-01
Rated 3 out of 5 by from Bug in autofilling state return W2 info My scanned W2 form had extra spaces in box 15 (state withholding ID number). This was no problem for the federal return, but it was flagged by TT's checker in the state return. There was no way to fix it in the state return. The instructions said to fix it in the federal W2. But it looked fine there. Finally, I realized that I had to erase the correctly displayed number in the federal W2 Box 15 and retype it correctly. That fixed the problem. This is a bug. There is no way to contact TT about such bugs without having to pay extra. Bad policy.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax Data I went back to filing my taxes with TurboTax this year and am very happy I did! The additional features of importing brokerage data was more robust than I remember and helped considerably with the data importing. I contacted a TurboTax expert on several occasions for clarification and they were all extremely helpful, very knowledgeable, and diligent in getting my answer.
Date published: 2023-04-01
Rated 3 out of 5 by from sucks having to enter payment info twice Payment for audit protection and state efiling was a pain, state efiling should be included in the package and payment should be easier one time process for everything immediately before filing instead of seperate charges.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy every year Use it every year. Walk through is seamless and filing is quick
Date published: 2023-04-01
Rated 5 out of 5 by from 2022 TAX RETURN I THINK IT'S GREAT. I USE IT EVERY YEAR AND WILL CONTINUE TO USE
Date published: 2023-04-01
Rated 5 out of 5 by from Easy It's very easy to follow the steps and it is affordable.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is so easy. Will always use it as it is just so efficient and cost effective.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Saves Time I've used Turbo for the past 10+ years. every year it changes a little but it also grows and becomes user friendly to your needs and previous tax year peculiarities. I finished my taxes in 3 hours! in the past I've spent 1/2 a day trying to understand what its asking me and where to find the correct forms that I had, but this year it was a breeze. USER BEWARE! If you don't organize your paper work first and are not an organized type of person, go to a tax consultant.
Date published: 2023-04-01
Rated 5 out of 5 by from great service! It was great! I recommend this service for all your tax needs!
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4724