TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Wow, so simple and surprisingly easy! For years I have been getting my taxes professionally done and spending hundreds of dollars each time, so we are talking thousands over the years and finally had enough! Turbo Tax was suggested to me, I did some research and decided to go for it! Best $32 dollars ever spent! While I could have done the free version, I felt more comfortable having the support if needed. I will only use Turbo Tax moving forward and will suggest to anyone to use this program in the comfort of their own home!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax is awesome! They were easy to fill in the spots and direct you step by step
Date published: 2023-04-04
Rated 5 out of 5 by from always consistent Iced used this program since inception I notice it keeps getting more expensive
Date published: 2023-04-04
Rated 4 out of 5 by from data import had trouble with importing data. please put an icon on for Merrill Lynch. Typed in the word Merrill as directed but what was really needed was my Merrill User ID. Very confusing
Date published: 2023-04-04
Rated 1 out of 5 by from TurboTax Makes Mistakes!!!! TurboTax incorrectly calculated the deduction for the Employer Contribution to my Solo 401(k) as a Sole Proprietor business. Instead of limiting this to 20% of net income (subject to maximum profit-sharing limits), the software incorrectly calculated my maximum contribution at 100% and deducted that from my self-employment income (wrong!). I filed before I caught the error and now have to file amendments.
Date published: 2023-04-04
Rated 3 out of 5 by from Felt nickled and dimed this time. There were two simple questions that I would have appreciated help with, but was not going to pay an additional $59 to ask them. I'm unemployed. Taxes are never fun, but I don't feel that TurboTax is upfront as they used to be. I've paid big bucks to have my taxes done professionally the past few years due to life circumstances. Overall TT is a great service.
Date published: 2023-04-04
Rated 5 out of 5 by from makes it possible for anyone to do their taxes! user experience definitely got easier this year! I don't know where I would be without turbo tax.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Saved us money!!! Very simple walk through, KEN, OUR TAX EXPERT WAS AMAZING AND SAVED US AN EXTRA $300 +. I CAN'T SAY ENOUGH ABOUT HOW HAPPY WE WERE WITH HIM. HE WAS EXTREEMLY KNOWLEDGEABLE!
Date published: 2023-04-04
Rated 3 out of 5 by from Not Finished Yet I like TurboTax, and we will use it again next year. However, we were not lead through to the finish and we’re expecting our return, but it didn’t come. After logging in, we come to find out that there were still two more steps in the process. One more thing, I am a Veteran and it would be nice to know if there are discounts available out there. The program could include a few questions in the beginning to help you find discounts and apply them.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax is not for idiots. Turbo Tax is very good but remember you have to put in all the numbers. .It is very good for double and even triple checking. CUSTOMER SERVICE; Impossible to talk to a REAL person. .My first experience with talking to an AI person and it was painful. AI did not help me with a simple question.. Just another firewall to prevent you from talking to a real person..
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4723
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wow, so simple and surprisingly easy! For years I have been getting my taxes professionally done and spending hundreds of dollars each time, so we are talking thousands over the years and finally had enough! Turbo Tax was suggested to me, I did some research and decided to go for it! Best $32 dollars ever spent! While I could have done the free version, I felt more comfortable having the support if needed. I will only use Turbo Tax moving forward and will suggest to anyone to use this program in the comfort of their own home!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax is awesome! They were easy to fill in the spots and direct you step by step
Date published: 2023-04-04
Rated 5 out of 5 by from always consistent Iced used this program since inception I notice it keeps getting more expensive
Date published: 2023-04-04
Rated 4 out of 5 by from data import had trouble with importing data. please put an icon on for Merrill Lynch. Typed in the word Merrill as directed but what was really needed was my Merrill User ID. Very confusing
Date published: 2023-04-04
Rated 1 out of 5 by from TurboTax Makes Mistakes!!!! TurboTax incorrectly calculated the deduction for the Employer Contribution to my Solo 401(k) as a Sole Proprietor business. Instead of limiting this to 20% of net income (subject to maximum profit-sharing limits), the software incorrectly calculated my maximum contribution at 100% and deducted that from my self-employment income (wrong!). I filed before I caught the error and now have to file amendments.
Date published: 2023-04-04
Rated 3 out of 5 by from Felt nickled and dimed this time. There were two simple questions that I would have appreciated help with, but was not going to pay an additional $59 to ask them. I'm unemployed. Taxes are never fun, but I don't feel that TurboTax is upfront as they used to be. I've paid big bucks to have my taxes done professionally the past few years due to life circumstances. Overall TT is a great service.
Date published: 2023-04-04
Rated 5 out of 5 by from makes it possible for anyone to do their taxes! user experience definitely got easier this year! I don't know where I would be without turbo tax.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Saved us money!!! Very simple walk through, KEN, OUR TAX EXPERT WAS AMAZING AND SAVED US AN EXTRA $300 +. I CAN'T SAY ENOUGH ABOUT HOW HAPPY WE WERE WITH HIM. HE WAS EXTREEMLY KNOWLEDGEABLE!
Date published: 2023-04-04
Rated 3 out of 5 by from Not Finished Yet I like TurboTax, and we will use it again next year. However, we were not lead through to the finish and we’re expecting our return, but it didn’t come. After logging in, we come to find out that there were still two more steps in the process. One more thing, I am a Veteran and it would be nice to know if there are discounts available out there. The program could include a few questions in the beginning to help you find discounts and apply them.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax is not for idiots. Turbo Tax is very good but remember you have to put in all the numbers. .It is very good for double and even triple checking. CUSTOMER SERVICE; Impossible to talk to a REAL person. .My first experience with talking to an AI person and it was painful. AI did not help me with a simple question.. Just another firewall to prevent you from talking to a real person..
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4723