TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Prices higher than last year 39$ processing fee Last year the price was higher than the year before when its advertised as free. But now this year not only did i have to be forced to do the DELUXE version now i have to pay not only 69 for fed and 59 for state to file?? Since when ? Then a 39 dollar just to process it. Its that why I'm forced to upgrade to a higher version. I know that 3 years ago it was not like this. Just might have lost me as a turbo tax recruiter and user
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is stress free I enjoy using turbo tax, since it is divided up so clearly into parts. I like that you can pause and return to it. I also like how it keeps information from last year. Plus, I used to two people to assist me on the chat which was very helpful.
Date published: 2023-04-04
Rated 5 out of 5 by from love this system, where HR failed they succeeded Loved this process. Thorough and awesome. I seriously recommend as i got more money than any other group combined!!!!
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax is great but not perfect! East to use and intuitive. Asks clear questions and probes for areas you might not think about. Only challenge I've had is that it does not check that you have entered your IP PIN. I filed and the return was rejected. Not a problem as I fixed it and refiled. I missed that last year and had my return rejected then as well (dumb I know as I forgot, again!). It was also not easy to work out how to enter it. Seems TurboTax could easily add a check that, if the field is blank, they prompt you to enter one if you have or confirm it is ok to leave blank when filing.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is Awesome! Been using it for years! Takes the guesswork out of doing taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick, easy, and made everything stress free! I have always tried different accountants but I keep coming back to Turbotax. It's easy and convenient, and my returns do not change regardless of where I go. The only thing that changes is the ridiculous fees I get charged to do it with a tax preparer in person. This year my spouse was on active duty overseas and nothing changed! Everything was just as easy! Thank you Turbo Tax :)
Date published: 2023-04-04
Rated 5 out of 5 by from DONE W/ TAXES EASY TO USE STEP BY STEP - REVIEW HELPED A LOT - MY KIDS USE IT TO
Date published: 2023-04-04
Rated 5 out of 5 by from easy tax filing turbo tax is easy to use and understand. At a fair price
Date published: 2023-04-04
Rated 5 out of 5 by from Easy, Convenience, and Accurate. Overall it was easy to file and give specific details on topics to file.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax was Amazing This made it so easy to file my return and not have to pay a whole lot. It was straight forward and very easy to use. If I didnt understand something there were little icons I could click on that would explain what it was asking and how it could help me.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4721
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Prices higher than last year 39$ processing fee Last year the price was higher than the year before when its advertised as free. But now this year not only did i have to be forced to do the DELUXE version now i have to pay not only 69 for fed and 59 for state to file?? Since when ? Then a 39 dollar just to process it. Its that why I'm forced to upgrade to a higher version. I know that 3 years ago it was not like this. Just might have lost me as a turbo tax recruiter and user
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is stress free I enjoy using turbo tax, since it is divided up so clearly into parts. I like that you can pause and return to it. I also like how it keeps information from last year. Plus, I used to two people to assist me on the chat which was very helpful.
Date published: 2023-04-04
Rated 5 out of 5 by from love this system, where HR failed they succeeded Loved this process. Thorough and awesome. I seriously recommend as i got more money than any other group combined!!!!
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax is great but not perfect! East to use and intuitive. Asks clear questions and probes for areas you might not think about. Only challenge I've had is that it does not check that you have entered your IP PIN. I filed and the return was rejected. Not a problem as I fixed it and refiled. I missed that last year and had my return rejected then as well (dumb I know as I forgot, again!). It was also not easy to work out how to enter it. Seems TurboTax could easily add a check that, if the field is blank, they prompt you to enter one if you have or confirm it is ok to leave blank when filing.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is Awesome! Been using it for years! Takes the guesswork out of doing taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick, easy, and made everything stress free! I have always tried different accountants but I keep coming back to Turbotax. It's easy and convenient, and my returns do not change regardless of where I go. The only thing that changes is the ridiculous fees I get charged to do it with a tax preparer in person. This year my spouse was on active duty overseas and nothing changed! Everything was just as easy! Thank you Turbo Tax :)
Date published: 2023-04-04
Rated 5 out of 5 by from DONE W/ TAXES EASY TO USE STEP BY STEP - REVIEW HELPED A LOT - MY KIDS USE IT TO
Date published: 2023-04-04
Rated 5 out of 5 by from easy tax filing turbo tax is easy to use and understand. At a fair price
Date published: 2023-04-04
Rated 5 out of 5 by from Easy, Convenience, and Accurate. Overall it was easy to file and give specific details on topics to file.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax was Amazing This made it so easy to file my return and not have to pay a whole lot. It was straight forward and very easy to use. If I didnt understand something there were little icons I could click on that would explain what it was asking and how it could help me.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4721