TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from review gets harder each year to do this; bulldokey fee hidden until the end to have turbotax fee from your fed return tacked on another 40 for a grand total of 150 bucks. total bull you know what.
Date published: 2021-05-17
Rated 1 out of 5 by from PATHETIC PRODUCT I’m a retired CPA. EVERY YEAR TT CHANGES SO MUCH FOR NO REASON EXCEPT TO TRICK YOU INTO “signing up for higher fees”. They make it extremely difficult to navigate because they DRASTICALLY CHANGE THE SYSTEM EVERY YEAR. This year they hide all the ways to IMPORT MY USAA STOCK INFO. I HAD TO DISCOVER HOW TO SNEAK IN AND FINALLY HAD TO ENTER MANUALLY & had to learn how to do that by HIT & MISS METHOD.... Shame on the management
Date published: 2021-05-17
Rated 1 out of 5 by from Navigation Needs a Lot of Work The basics are easy. The quality of your products has gone down over the years. You make it virtually impossible for users to retrace their steps to key questions in the tax preparation process. Your products are becoming increasingly less intuitive, Intuit! Some of the questions that are asked in the tax preparation process should be largely answered by previous years' Turbo Tax returns and, if need be, confirmation should be obtained from the user. Keeping the terminology consistent with the forms being filled out is important - lack of it causes confusion. My level of confidence in using Turbo Tax has steadily gone down in the last 5 years.
Date published: 2021-05-17
Rated 2 out of 5 by from They bumped the price then Again! I was filling my taxes no biggie, and they needed me to pay because of my school to get the full refund, not an issue. After I finish the hour long process its a review to pay the taxes at it charges me even more to take it out of my returns!!!! It is really dishearten, but they make it difficult to change the billing so they just took the money.
Date published: 2021-05-17
Rated 5 out of 5 by from Took no time at all Easy to use, very user friendly and offers many tips to make sure you get the best refund. It also catches mistakes, and helps you fix them easily.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax makes filing taxes easy! I really love how TurboTax saves your info from previous years, and guides you through the whole process.
Date published: 2021-05-17
Rated 4 out of 5 by from Why do you have to pay for filing your state taxes Why do you have to pay for filing your state taxes where you don't have to pay for your federal taxes?
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is awesome Simplifies complex tax problems. Filing amended tax returns is also very simple. Great product!
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is awesome Awesome overall................................................................................................................................
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax 2020 I like TurboTax. However, I did not like the fact that I had to pay $160 for Turbo Tax Live Premier just to add information about oil royalties to my income. The royalties amounted to me reporting on just $71 in additional income. There was no other way I could add this information without upgrading from Deluxe. This was extremely disappointing in principle. I will check to see if other Tax preparation software does the same. In addition, the question about how much of the load was used to buy, build and improve the loan was confusing.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4721
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from review gets harder each year to do this; bulldokey fee hidden until the end to have turbotax fee from your fed return tacked on another 40 for a grand total of 150 bucks. total bull you know what.
Date published: 2021-05-17
Rated 1 out of 5 by from PATHETIC PRODUCT I’m a retired CPA. EVERY YEAR TT CHANGES SO MUCH FOR NO REASON EXCEPT TO TRICK YOU INTO “signing up for higher fees”. They make it extremely difficult to navigate because they DRASTICALLY CHANGE THE SYSTEM EVERY YEAR. This year they hide all the ways to IMPORT MY USAA STOCK INFO. I HAD TO DISCOVER HOW TO SNEAK IN AND FINALLY HAD TO ENTER MANUALLY & had to learn how to do that by HIT & MISS METHOD.... Shame on the management
Date published: 2021-05-17
Rated 1 out of 5 by from Navigation Needs a Lot of Work The basics are easy. The quality of your products has gone down over the years. You make it virtually impossible for users to retrace their steps to key questions in the tax preparation process. Your products are becoming increasingly less intuitive, Intuit! Some of the questions that are asked in the tax preparation process should be largely answered by previous years' Turbo Tax returns and, if need be, confirmation should be obtained from the user. Keeping the terminology consistent with the forms being filled out is important - lack of it causes confusion. My level of confidence in using Turbo Tax has steadily gone down in the last 5 years.
Date published: 2021-05-17
Rated 2 out of 5 by from They bumped the price then Again! I was filling my taxes no biggie, and they needed me to pay because of my school to get the full refund, not an issue. After I finish the hour long process its a review to pay the taxes at it charges me even more to take it out of my returns!!!! It is really dishearten, but they make it difficult to change the billing so they just took the money.
Date published: 2021-05-17
Rated 5 out of 5 by from Took no time at all Easy to use, very user friendly and offers many tips to make sure you get the best refund. It also catches mistakes, and helps you fix them easily.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax makes filing taxes easy! I really love how TurboTax saves your info from previous years, and guides you through the whole process.
Date published: 2021-05-17
Rated 4 out of 5 by from Why do you have to pay for filing your state taxes Why do you have to pay for filing your state taxes where you don't have to pay for your federal taxes?
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is awesome Simplifies complex tax problems. Filing amended tax returns is also very simple. Great product!
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is awesome Awesome overall................................................................................................................................
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax 2020 I like TurboTax. However, I did not like the fact that I had to pay $160 for Turbo Tax Live Premier just to add information about oil royalties to my income. The royalties amounted to me reporting on just $71 in additional income. There was no other way I could add this information without upgrading from Deluxe. This was extremely disappointing in principle. I will check to see if other Tax preparation software does the same. In addition, the question about how much of the load was used to buy, build and improve the loan was confusing.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4721