TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is so easy to use! Quick, easy, and straight forward! I was able to file feeling confident about the accuracy and guidance TurboTax provided!
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is great Have used in the past and will continue to use in the future. Tax laws are too complicated and I don’t want to have to try and guess what the IRS is thinking, TurboTax does all the heavy lifting.
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax has some issues Turbo tax requires Tax ID for an old REIT that has not been on my return for 5 years. Also a little cumbersome to use in some areas.
Date published: 2021-04-12
Rated 5 out of 5 by from Very Satisfied I've used a different online filing service for years, and even with the necessary first-time stuff that goes into switching services, I found TurboTax easier to use, and ACTUALLY free (not the "free" the other service advertised. It was easy to use, intuitive, and like I'd mentioned, free! Definitely will be using from now on.
Date published: 2021-04-12
Rated 5 out of 5 by from So Easy For First Timers I am 21 and this was my first time filing my taxes. I've always been so scared of/intimidated by the whole tax filing process; TurboTax made is SO easy and made me feel comfortable and educated.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is awsome had great experience with turbo tax there is no one better.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Product I've been a TurboTax user for 5-6 years and so very thankful for the step-by-step process of filing my taxes along with the easy to understand instructions/information when I hit a snag. This year I did something I hadn't done before and went through the process of working it on my own but when I hit my limitations TurboTax was quick to get an expert on the line to help me. So thankful for Everado, Jr. for his help and for walking me through the hurdle.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Thay did a great job on my2020 taxes this year thay get my back
Date published: 2021-04-12
Rated 3 out of 5 by from Good, but could be better You can't access individual IRS Forms of your return, only TT's input templates. So you have to figure out where your input data is going on your IRS return, and work backwards from there to figure out how to create the return you want to send rather than accepting TT's version. For instance, as a first time user, I wanted to include depreciation of listed property of prior years on Part V on IRS Form 4562, but I couldn't get TT to do this. TT is not easily customizable for the tax saavy user.
Date published: 2021-04-12
Rated 5 out of 5 by from Good instructions I have used Turbotax several times and find it very helpful.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 4715
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so easy to use! Quick, easy, and straight forward! I was able to file feeling confident about the accuracy and guidance TurboTax provided!
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is great Have used in the past and will continue to use in the future. Tax laws are too complicated and I don’t want to have to try and guess what the IRS is thinking, TurboTax does all the heavy lifting.
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax has some issues Turbo tax requires Tax ID for an old REIT that has not been on my return for 5 years. Also a little cumbersome to use in some areas.
Date published: 2021-04-12
Rated 5 out of 5 by from Very Satisfied I've used a different online filing service for years, and even with the necessary first-time stuff that goes into switching services, I found TurboTax easier to use, and ACTUALLY free (not the "free" the other service advertised. It was easy to use, intuitive, and like I'd mentioned, free! Definitely will be using from now on.
Date published: 2021-04-12
Rated 5 out of 5 by from So Easy For First Timers I am 21 and this was my first time filing my taxes. I've always been so scared of/intimidated by the whole tax filing process; TurboTax made is SO easy and made me feel comfortable and educated.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is awsome had great experience with turbo tax there is no one better.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Product I've been a TurboTax user for 5-6 years and so very thankful for the step-by-step process of filing my taxes along with the easy to understand instructions/information when I hit a snag. This year I did something I hadn't done before and went through the process of working it on my own but when I hit my limitations TurboTax was quick to get an expert on the line to help me. So thankful for Everado, Jr. for his help and for walking me through the hurdle.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Thay did a great job on my2020 taxes this year thay get my back
Date published: 2021-04-12
Rated 3 out of 5 by from Good, but could be better You can't access individual IRS Forms of your return, only TT's input templates. So you have to figure out where your input data is going on your IRS return, and work backwards from there to figure out how to create the return you want to send rather than accepting TT's version. For instance, as a first time user, I wanted to include depreciation of listed property of prior years on Part V on IRS Form 4562, but I couldn't get TT to do this. TT is not easily customizable for the tax saavy user.
Date published: 2021-04-12
Rated 5 out of 5 by from Good instructions I have used Turbotax several times and find it very helpful.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 4715