TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Anon4567 from
Convenient and helpful, but costing more
Convenient and helpful, but TurboTax is getting more expensive
Date published: 2023-04-01
Rated 2 out of 5 by
Whyme455 from
Turbo Tax Issues
It was recommended that I needed Turbo Tax Premium for my return when I only needed the basic program. I was not allowed to change at checkout. Should be an option.
Date published: 2023-04-01
Rated 5 out of 5 by
janiceb45 from
Telephone Support
Worked with Cheryl to finally get my return completed. She was wonderful
Date published: 2023-04-01
Rated 2 out of 5 by
cointrapper from
turbotax - most expensive option
i'm not impressed..they just happen to be the most convenient of either option.
Date published: 2023-04-01
Rated 5 out of 5 by
Rimt from
It’s a great program
I started to use them then I found my answer in the letter that was sent to me. But they were fast to respond to y questions
Date published: 2023-04-01
Rated 3 out of 5 by
ContinuousUser from
Should do more for the money
I use Turbotax year after year. Yet I have to re-enter information it should already have, or go back to look up information in order to re-enter it on a different page. Considering how much it costs, I expect it to minimize my effort. No improvement over last year.
Date published: 2023-04-01
Rated 5 out of 5 by
GoldingGirl from
Turbo Tax is so EASY!!!
It is so easy to use. You can ask questions and get help whenever you need it!
Date published: 2023-04-01
Rated 5 out of 5 by
This Process from
Great Experience
Simple and easy process. Simple and easy process. Simple and easy process.
Date published: 2023-04-01
Rated 3 out of 5 by
Dennis5062 from
disappointed
Second time that I have had problems when I have tried to file my taxes. In both instances I could not download the updates before filing. Spent nearly 40 minutes with your technician uninstalling and reinstalling the program. Detracts from the easy tax prep image.
Date published: 2023-04-01
Rated 2 out of 5 by
BP from KY from
Support is very unreliable
Turbo tax can't keep up with tax law so constantly red flags items that have to be addressed outside the software.
All TurboTax® Offerings Reviews - Page 4710
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Anon4567 from
Convenient and helpful, but costing more
Convenient and helpful, but TurboTax is getting more expensive
Date published: 2023-04-01
Rated 2 out of 5 by
Whyme455 from
Turbo Tax Issues
It was recommended that I needed Turbo Tax Premium for my return when I only needed the basic program. I was not allowed to change at checkout. Should be an option.
Date published: 2023-04-01
Rated 5 out of 5 by
janiceb45 from
Telephone Support
Worked with Cheryl to finally get my return completed. She was wonderful
Date published: 2023-04-01
Rated 2 out of 5 by
cointrapper from
turbotax - most expensive option
i'm not impressed..they just happen to be the most convenient of either option.
Date published: 2023-04-01
Rated 5 out of 5 by
Rimt from
It’s a great program
I started to use them then I found my answer in the letter that was sent to me. But they were fast to respond to y questions
Date published: 2023-04-01
Rated 3 out of 5 by
ContinuousUser from
Should do more for the money
I use Turbotax year after year. Yet I have to re-enter information it should already have, or go back to look up information in order to re-enter it on a different page. Considering how much it costs, I expect it to minimize my effort. No improvement over last year.
Date published: 2023-04-01
Rated 5 out of 5 by
GoldingGirl from
Turbo Tax is so EASY!!!
It is so easy to use. You can ask questions and get help whenever you need it!
Date published: 2023-04-01
Rated 5 out of 5 by
This Process from
Great Experience
Simple and easy process. Simple and easy process. Simple and easy process.
Date published: 2023-04-01
Rated 3 out of 5 by
Dennis5062 from
disappointed
Second time that I have had problems when I have tried to file my taxes. In both instances I could not download the updates before filing. Spent nearly 40 minutes with your technician uninstalling and reinstalling the program. Detracts from the easy tax prep image.
Date published: 2023-04-01
Rated 2 out of 5 by
BP from KY from
Support is very unreliable
Turbo tax can't keep up with tax law so constantly red flags items that have to be addressed outside the software.
All TurboTax® Offerings Reviews - Page 4710
Date published: 2023-04-01