TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs ability to e-file KS return for S-Corps Easy to use, but frustrated that I have to paper file our state return.
Date published: 2022-03-11
Rated 5 out of 5 by from depend on it every year easy to use and accurate. final review assures accurate federal and state returns.
Date published: 2022-03-11
Rated 4 out of 5 by from good - but expensive good product, fast, easy, but I thought it was expensive
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is easy to use Easy to use Tax preparation software ... Though it Automated Screening Telephone Assistant sucks, making you jump through hoops which shouldn't exist ...
Date published: 2022-03-11
Rated 5 out of 5 by from Always Reliable Been using Turbo Tax for several years. Tried competitors one year, but got so frustrated, I went back to Turbo.
Date published: 2022-03-11
Rated 5 out of 5 by from Okay Website, Fantastic Tax Preparer Holy cow Turbo Tax, this is my third time reviewing as I check out. Could this be consolidated? I have some frustrations with the UI, the help, and technical issues with the website, but the people I worked with were fantastic and more than made up for those shortcomings. Barbara was a rockstar and answered all of my questions thoroughly, and in a timely manner. She was also very clear about what she needed from me, which has not always been my experience with tax preparers. I also liked the personal touches - like her subtle sense of humor and diction. She was patient and understanding as I worked to get things figured out. In a world where customer support and the client facing side of things seem to be an afterthought, it was refreshing to work with a professional who cares. I work in management, and a personal motto is that the only competitive advantage a company has is their people - TurboTax, people like Barbara are your ticket to success. Take care of them. And I'm the meantime, please continue to work through issues with your website.
Date published: 2022-03-11
Rated 3 out of 5 by from Expensive Quality service, but it’s cheaper to have a local accountant do my taxes. My local accountant also doesn’t have government lobbying to keep their services relevant.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax Gets the job done with little or no additional help.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use I have been using Turbo tax for years with ease. It takes me no time to complete.
Date published: 2022-03-11
Rated 5 out of 5 by from nice easy to navigate and easy to understand will recommend
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs ability to e-file KS return for S-Corps Easy to use, but frustrated that I have to paper file our state return.
Date published: 2022-03-11
Rated 5 out of 5 by from depend on it every year easy to use and accurate. final review assures accurate federal and state returns.
Date published: 2022-03-11
Rated 4 out of 5 by from good - but expensive good product, fast, easy, but I thought it was expensive
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is easy to use Easy to use Tax preparation software ... Though it Automated Screening Telephone Assistant sucks, making you jump through hoops which shouldn't exist ...
Date published: 2022-03-11
Rated 5 out of 5 by from Always Reliable Been using Turbo Tax for several years. Tried competitors one year, but got so frustrated, I went back to Turbo.
Date published: 2022-03-11
Rated 5 out of 5 by from Okay Website, Fantastic Tax Preparer Holy cow Turbo Tax, this is my third time reviewing as I check out. Could this be consolidated? I have some frustrations with the UI, the help, and technical issues with the website, but the people I worked with were fantastic and more than made up for those shortcomings. Barbara was a rockstar and answered all of my questions thoroughly, and in a timely manner. She was also very clear about what she needed from me, which has not always been my experience with tax preparers. I also liked the personal touches - like her subtle sense of humor and diction. She was patient and understanding as I worked to get things figured out. In a world where customer support and the client facing side of things seem to be an afterthought, it was refreshing to work with a professional who cares. I work in management, and a personal motto is that the only competitive advantage a company has is their people - TurboTax, people like Barbara are your ticket to success. Take care of them. And I'm the meantime, please continue to work through issues with your website.
Date published: 2022-03-11
Rated 3 out of 5 by from Expensive Quality service, but it’s cheaper to have a local accountant do my taxes. My local accountant also doesn’t have government lobbying to keep their services relevant.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax Gets the job done with little or no additional help.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use I have been using Turbo tax for years with ease. It takes me no time to complete.
Date published: 2022-03-11
Rated 5 out of 5 by from nice easy to navigate and easy to understand will recommend
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4703