TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Grace713 from
Needs ability to e-file KS return for S-Corps
Easy to use, but frustrated that I have to paper file our state return.
Date published: 2022-03-11
Rated 5 out of 5 by
joe5365 from
depend on it every year
easy to use and accurate. final review assures accurate federal and state returns.
Date published: 2022-03-11
Rated 4 out of 5 by
lr2021 from
good - but expensive
good product, fast, easy, but I thought it was expensive
Date published: 2022-03-11
Rated 5 out of 5 by
HitenV from
TurboTax is easy to use
Easy to use Tax preparation software ... Though it Automated Screening Telephone Assistant sucks, making you jump through hoops which shouldn't exist ...
Date published: 2022-03-11
Rated 5 out of 5 by
HAUS22 from
Always Reliable
Been using Turbo Tax for several years. Tried competitors one year, but got so frustrated, I went back to Turbo.
Date published: 2022-03-11
Rated 5 out of 5 by
WhydoIneedanickname99 from
Okay Website, Fantastic Tax Preparer
Holy cow Turbo Tax, this is my third time reviewing as I check out. Could this be consolidated? I have some frustrations with the UI, the help, and technical issues with the website, but the people I worked with were fantastic and more than made up for those shortcomings. Barbara was a rockstar and answered all of my questions thoroughly, and in a timely manner. She was also very clear about what she needed from me, which has not always been my experience with tax preparers. I also liked the personal touches - like her subtle sense of humor and diction. She was patient and understanding as I worked to get things figured out. In a world where customer support and the client facing side of things seem to be an afterthought, it was refreshing to work with a professional who cares. I work in management, and a personal motto is that the only competitive advantage a company has is their people - TurboTax, people like Barbara are your ticket to success. Take care of them. And I'm the meantime, please continue to work through issues with your website.
Date published: 2022-03-11
Rated 3 out of 5 by
Okcb from
Expensive
Quality service, but it’s cheaper to have a local accountant do my taxes. My local accountant also doesn’t have government lobbying to keep their services relevant.
Date published: 2022-03-11
Rated 4 out of 5 by
clw0259 from
Turbo Tax
Gets the job done with little or no additional help.
Date published: 2022-03-11
Rated 5 out of 5 by
Noosh 30 from
Easy to use
I have been using Turbo tax for years with ease. It takes me no time to complete.
Date published: 2022-03-11
Rated 5 out of 5 by
willy09 from
nice
easy to navigate and easy to understand will recommend
All TurboTax® Offerings Reviews - Page 4703
Date published: 2022-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Grace713 from
Needs ability to e-file KS return for S-Corps
Easy to use, but frustrated that I have to paper file our state return.
Date published: 2022-03-11
Rated 5 out of 5 by
joe5365 from
depend on it every year
easy to use and accurate. final review assures accurate federal and state returns.
Date published: 2022-03-11
Rated 4 out of 5 by
lr2021 from
good - but expensive
good product, fast, easy, but I thought it was expensive
Date published: 2022-03-11
Rated 5 out of 5 by
HitenV from
TurboTax is easy to use
Easy to use Tax preparation software ... Though it Automated Screening Telephone Assistant sucks, making you jump through hoops which shouldn't exist ...
Date published: 2022-03-11
Rated 5 out of 5 by
HAUS22 from
Always Reliable
Been using Turbo Tax for several years. Tried competitors one year, but got so frustrated, I went back to Turbo.
Date published: 2022-03-11
Rated 5 out of 5 by
WhydoIneedanickname99 from
Okay Website, Fantastic Tax Preparer
Holy cow Turbo Tax, this is my third time reviewing as I check out. Could this be consolidated? I have some frustrations with the UI, the help, and technical issues with the website, but the people I worked with were fantastic and more than made up for those shortcomings. Barbara was a rockstar and answered all of my questions thoroughly, and in a timely manner. She was also very clear about what she needed from me, which has not always been my experience with tax preparers. I also liked the personal touches - like her subtle sense of humor and diction. She was patient and understanding as I worked to get things figured out. In a world where customer support and the client facing side of things seem to be an afterthought, it was refreshing to work with a professional who cares. I work in management, and a personal motto is that the only competitive advantage a company has is their people - TurboTax, people like Barbara are your ticket to success. Take care of them. And I'm the meantime, please continue to work through issues with your website.
Date published: 2022-03-11
Rated 3 out of 5 by
Okcb from
Expensive
Quality service, but it’s cheaper to have a local accountant do my taxes. My local accountant also doesn’t have government lobbying to keep their services relevant.
Date published: 2022-03-11
Rated 4 out of 5 by
clw0259 from
Turbo Tax
Gets the job done with little or no additional help.
Date published: 2022-03-11
Rated 5 out of 5 by
Noosh 30 from
Easy to use
I have been using Turbo tax for years with ease. It takes me no time to complete.
Date published: 2022-03-11
Rated 5 out of 5 by
willy09 from
nice
easy to navigate and easy to understand will recommend
All TurboTax® Offerings Reviews - Page 4703
Date published: 2022-03-11