TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Guero0423 from
Turbo tax way to easy
I did it all by myself with no issues, the systems makes it real easy.
Date published: 2023-01-26
Rated 3 out of 5 by
yourwifesbf from
Several bad UI choice made filing confusing
There were several issues this year with explanations being unclear during the review process, where input didn't match what the system was expecting. Toward the end, I just started typing in numbers until it worked, since none of the "help" material was remotely relevant to the issue. I figure I'll just amend my taxes this year after I figure out what kind of issue this caused in my life.
Date published: 2023-01-26
Rated 5 out of 5 by
Sarah161134796 from
Thank you!
I love turbo tax for how they make the unpleasant task of doing your taxes so easy and painless.
Date published: 2023-01-26
Rated 5 out of 5 by
emilyfj7376 from
good experience
very easy to file, liked the interface and was happy with the result
Date published: 2023-01-26
Rated 5 out of 5 by
Sierra810 from
TurboTax is awesome!
Been using turbo for years now and they never disappoint, the application is easy to use and they offer many ways to receive your money. Never had to worry about any issues, customer support is amazing and they alert you every step of the way. I absolutely LOVE TurboTax
Date published: 2023-01-26
Rated 1 out of 5 by
Antq from
Rip off
Terrible. You forced me to choose deluxe bc of Roth IRA tax deduction, then you ate away at the small return with additional fees that kept popping up. You effectively penalized me for having a retirement savings account.
Date published: 2023-01-26
Rated 4 out of 5 by
Casey G The Warden from
Rock on it took her just a few minutes
I have used Turbo Tax for over 10 years. They do provide a fantastic service. However I think that a longtime customer should get some kind of discount. I was very close to leaving this tax year. If the price is competitive next season I will be looking. Turbo You need to think about loyalty.
Date published: 2023-01-26
Rated 5 out of 5 by
Domikno92 from
This was great!
It was great! Less stress with all of the questions asked. Plugged in all the information from last year that did change.
Date published: 2023-01-26
Rated 4 out of 5 by
PatsyO from
Only one complaint
When scanning in my w-2 it left me hanging to the point that I finally went back and entered the imformation manually.
Date published: 2023-01-26
Rated 5 out of 5 by
Sin D from
I absolutely love love love Turbbo Tax
I absolutely love TurboTax, my favorite is how our information is pre-populated. This is great for somebody like me, a teacher, who has had the same job for 13 years, same kids, same home. Makes the filing experience self-explanatory and extremely easy.
All TurboTax® Offerings Reviews - Page 4701
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Guero0423 from
Turbo tax way to easy
I did it all by myself with no issues, the systems makes it real easy.
Date published: 2023-01-26
Rated 3 out of 5 by
yourwifesbf from
Several bad UI choice made filing confusing
There were several issues this year with explanations being unclear during the review process, where input didn't match what the system was expecting. Toward the end, I just started typing in numbers until it worked, since none of the "help" material was remotely relevant to the issue. I figure I'll just amend my taxes this year after I figure out what kind of issue this caused in my life.
Date published: 2023-01-26
Rated 5 out of 5 by
Sarah161134796 from
Thank you!
I love turbo tax for how they make the unpleasant task of doing your taxes so easy and painless.
Date published: 2023-01-26
Rated 5 out of 5 by
emilyfj7376 from
good experience
very easy to file, liked the interface and was happy with the result
Date published: 2023-01-26
Rated 5 out of 5 by
Sierra810 from
TurboTax is awesome!
Been using turbo for years now and they never disappoint, the application is easy to use and they offer many ways to receive your money. Never had to worry about any issues, customer support is amazing and they alert you every step of the way. I absolutely LOVE TurboTax
Date published: 2023-01-26
Rated 1 out of 5 by
Antq from
Rip off
Terrible. You forced me to choose deluxe bc of Roth IRA tax deduction, then you ate away at the small return with additional fees that kept popping up. You effectively penalized me for having a retirement savings account.
Date published: 2023-01-26
Rated 4 out of 5 by
Casey G The Warden from
Rock on it took her just a few minutes
I have used Turbo Tax for over 10 years. They do provide a fantastic service. However I think that a longtime customer should get some kind of discount. I was very close to leaving this tax year. If the price is competitive next season I will be looking. Turbo You need to think about loyalty.
Date published: 2023-01-26
Rated 5 out of 5 by
Domikno92 from
This was great!
It was great! Less stress with all of the questions asked. Plugged in all the information from last year that did change.
Date published: 2023-01-26
Rated 4 out of 5 by
PatsyO from
Only one complaint
When scanning in my w-2 it left me hanging to the point that I finally went back and entered the imformation manually.
Date published: 2023-01-26
Rated 5 out of 5 by
Sin D from
I absolutely love love love Turbbo Tax
I absolutely love TurboTax, my favorite is how our information is pre-populated. This is great for somebody like me, a teacher, who has had the same job for 13 years, same kids, same home. Makes the filing experience self-explanatory and extremely easy.
All TurboTax® Offerings Reviews - Page 4701
Date published: 2023-01-26