TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from WAS a Turbo Tax customer I used to enjoy using Turbo Tax and have filed this way for years, but have found they have become more and more difficult to use. This year the program seemed to circle me back several times I had to think around problems to have the system not duplicate information. I think next year I'll be looking for a different method. I am not convinced this will give me the best refund ever.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax -- Never Disappointed Even the do-it-yourself is easy to do. They seem to read your mind and catch it if you answer wrong. Besides their experts are their waiting with their professional experience to answer your questions. Having used their bookkeeping products many years ago, I was sure that I would find this tax return software above reproach. It was!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is great! I don't know how they do it but this is a great service for low income households. Filing your tax return for free can't be beat. It is also easy to use.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is fast and easy and reliable it was really self very fast and really cheap the tax experts are awesome
Date published: 2021-03-06
Rated 4 out of 5 by from Solid but lacking in chat Please have your staff more educated on forms and lament terms for the common person.
Date published: 2021-03-06
Rated 5 out of 5 by from Very Helpful TurboTax live help was able to help me find and correct the issue in my filing to save me from a penalty.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Product Turbotax is intuitive and easy to use. I highly recommend this site for anyone first time filer.
Date published: 2021-03-06
Rated 3 out of 5 by from Not as good as before This year I have to file a w7 for my new spouse and I can't e-file.. The instructions for doing so are not very clear and I'm still not sure I'm doing it right. Pretty disappointed.
Date published: 2021-03-06
Rated 4 out of 5 by from It’s Good Just the electronic submission is annoying kept rejecting and I have put the correct #s in
Date published: 2021-03-06
Rated 5 out of 5 by from Taxes made Easy This is my second year using Turbo Tax and it was so easy to use. Many of my tax documents were easily imported and there is plenty of tip and information in the program to help navigate completing your return. If you do have questions the Live Experts are very knowledgeable and can help resolve any concerns or question as it relates to your return.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 4701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from WAS a Turbo Tax customer I used to enjoy using Turbo Tax and have filed this way for years, but have found they have become more and more difficult to use. This year the program seemed to circle me back several times I had to think around problems to have the system not duplicate information. I think next year I'll be looking for a different method. I am not convinced this will give me the best refund ever.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax -- Never Disappointed Even the do-it-yourself is easy to do. They seem to read your mind and catch it if you answer wrong. Besides their experts are their waiting with their professional experience to answer your questions. Having used their bookkeeping products many years ago, I was sure that I would find this tax return software above reproach. It was!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is great! I don't know how they do it but this is a great service for low income households. Filing your tax return for free can't be beat. It is also easy to use.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is fast and easy and reliable it was really self very fast and really cheap the tax experts are awesome
Date published: 2021-03-06
Rated 4 out of 5 by from Solid but lacking in chat Please have your staff more educated on forms and lament terms for the common person.
Date published: 2021-03-06
Rated 5 out of 5 by from Very Helpful TurboTax live help was able to help me find and correct the issue in my filing to save me from a penalty.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Product Turbotax is intuitive and easy to use. I highly recommend this site for anyone first time filer.
Date published: 2021-03-06
Rated 3 out of 5 by from Not as good as before This year I have to file a w7 for my new spouse and I can't e-file.. The instructions for doing so are not very clear and I'm still not sure I'm doing it right. Pretty disappointed.
Date published: 2021-03-06
Rated 4 out of 5 by from It’s Good Just the electronic submission is annoying kept rejecting and I have put the correct #s in
Date published: 2021-03-06
Rated 5 out of 5 by from Taxes made Easy This is my second year using Turbo Tax and it was so easy to use. Many of my tax documents were easily imported and there is plenty of tip and information in the program to help navigate completing your return. If you do have questions the Live Experts are very knowledgeable and can help resolve any concerns or question as it relates to your return.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 4701