TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax way to easy I did it all by myself with no issues, the systems makes it real easy.
Date published: 2023-01-26
Rated 3 out of 5 by from Several bad UI choice made filing confusing There were several issues this year with explanations being unclear during the review process, where input didn't match what the system was expecting. Toward the end, I just started typing in numbers until it worked, since none of the "help" material was remotely relevant to the issue. I figure I'll just amend my taxes this year after I figure out what kind of issue this caused in my life.
Date published: 2023-01-26
Rated 5 out of 5 by from Thank you! I love turbo tax for how they make the unpleasant task of doing your taxes so easy and painless.
Date published: 2023-01-26
Rated 5 out of 5 by from good experience very easy to file, liked the interface and was happy with the result
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is awesome! Been using turbo for years now and they never disappoint, the application is easy to use and they offer many ways to receive your money. Never had to worry about any issues, customer support is amazing and they alert you every step of the way. I absolutely LOVE TurboTax
Date published: 2023-01-26
Rated 1 out of 5 by from Rip off Terrible. You forced me to choose deluxe bc of Roth IRA tax deduction, then you ate away at the small return with additional fees that kept popping up. You effectively penalized me for having a retirement savings account.
Date published: 2023-01-26
Rated 4 out of 5 by from Rock on it took her just a few minutes I have used Turbo Tax for over 10 years. They do provide a fantastic service. However I think that a longtime customer should get some kind of discount. I was very close to leaving this tax year. If the price is competitive next season I will be looking. Turbo You need to think about loyalty.
Date published: 2023-01-26
Rated 5 out of 5 by from This was great! It was great! Less stress with all of the questions asked. Plugged in all the information from last year that did change.
Date published: 2023-01-26
Rated 4 out of 5 by from Only one complaint When scanning in my w-2 it left me hanging to the point that I finally went back and entered the imformation manually.
Date published: 2023-01-26
Rated 5 out of 5 by from I absolutely love love love Turbbo Tax I absolutely love TurboTax, my favorite is how our information is pre-populated. This is great for somebody like me, a teacher, who has had the same job for 13 years, same kids, same home. Makes the filing experience self-explanatory and extremely easy.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 4701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax way to easy I did it all by myself with no issues, the systems makes it real easy.
Date published: 2023-01-26
Rated 3 out of 5 by from Several bad UI choice made filing confusing There were several issues this year with explanations being unclear during the review process, where input didn't match what the system was expecting. Toward the end, I just started typing in numbers until it worked, since none of the "help" material was remotely relevant to the issue. I figure I'll just amend my taxes this year after I figure out what kind of issue this caused in my life.
Date published: 2023-01-26
Rated 5 out of 5 by from Thank you! I love turbo tax for how they make the unpleasant task of doing your taxes so easy and painless.
Date published: 2023-01-26
Rated 5 out of 5 by from good experience very easy to file, liked the interface and was happy with the result
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is awesome! Been using turbo for years now and they never disappoint, the application is easy to use and they offer many ways to receive your money. Never had to worry about any issues, customer support is amazing and they alert you every step of the way. I absolutely LOVE TurboTax
Date published: 2023-01-26
Rated 1 out of 5 by from Rip off Terrible. You forced me to choose deluxe bc of Roth IRA tax deduction, then you ate away at the small return with additional fees that kept popping up. You effectively penalized me for having a retirement savings account.
Date published: 2023-01-26
Rated 4 out of 5 by from Rock on it took her just a few minutes I have used Turbo Tax for over 10 years. They do provide a fantastic service. However I think that a longtime customer should get some kind of discount. I was very close to leaving this tax year. If the price is competitive next season I will be looking. Turbo You need to think about loyalty.
Date published: 2023-01-26
Rated 5 out of 5 by from This was great! It was great! Less stress with all of the questions asked. Plugged in all the information from last year that did change.
Date published: 2023-01-26
Rated 4 out of 5 by from Only one complaint When scanning in my w-2 it left me hanging to the point that I finally went back and entered the imformation manually.
Date published: 2023-01-26
Rated 5 out of 5 by from I absolutely love love love Turbbo Tax I absolutely love TurboTax, my favorite is how our information is pre-populated. This is great for somebody like me, a teacher, who has had the same job for 13 years, same kids, same home. Makes the filing experience self-explanatory and extremely easy.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 4701