TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Easy to use User friendly but have to rate to continue submission
Date published: 2023-04-01
Rated 4 out of 5 by from Long-time user, love the updates I feel confident using Turbo Tax to file my taxes over at least 10 years. I do have concerns with the health plan section that was not fixed from last year to this year, where the questions are very confusing. I also appear to have an investment account that did not import all account information, leaving a 1099-R from being included, which caused me to owe taxes until I caught this error myself. Overall, still a great, educational experience that keeps me understanding at least enough to continue filing my own taxes. Thank you Turbo Tax!
Date published: 2023-04-01
Rated 3 out of 5 by from DISAPPOINTED! I have used Turbo Tax for 10 years. This was the worst experience ever. Much more confusing. Took far more time. No information from prior returns unlike prior years. Will look at other options next year! Sorry.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is great Very easy, covers everything you need to know about getting the most out of filing your taxes.
Date published: 2023-04-01
Rated 1 out of 5 by from It's a 1 only because there wasn't a 0 This was the most disappointing filing year we have ever experienced. The data entry was difficult, the program continually shut down, the redundancy of codes and verifications and reviews were exhausting. We are very long-term TurboTax users, but this will be our last year unless there are significant improvements to this platform in the 2023 filing program.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Easy to Use! I have been using TurboTax for the past 5 years. I find it very easy to use and it offers answers and understanding to my questions.
Date published: 2023-04-01
Rated 5 out of 5 by from turbo tax review great service. very helpful and easy to use. would recommend!
Date published: 2023-04-01
Rated 5 out of 5 by from Thank you Turbo Tax! Turbo Tax is so nice. I love how supportive the software is and they help to make the sometimes stressful filing of taxes much more enjoyable. I've been filing with them for 5 years now and keep coming back because it is so easy, helpful, and fast! Thank you!
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is a Great Help! This is my first time filing my taxes, and TurboTax pretty much holds your hand throughout the whole process and always gives you detailed descriptions of parts you dont understand and offers expert help.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and simple, as usual My experience with TurboTax is always easy and efficient. It's pretty much a walkthrough or step-by-step of filing your taxes. There are usually guides or help menu pop-ups in each section that you can click on if a little confused. My taxes are usually not much involved, but TurboTax is still incredibly easy to use.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4698
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use User friendly but have to rate to continue submission
Date published: 2023-04-01
Rated 4 out of 5 by from Long-time user, love the updates I feel confident using Turbo Tax to file my taxes over at least 10 years. I do have concerns with the health plan section that was not fixed from last year to this year, where the questions are very confusing. I also appear to have an investment account that did not import all account information, leaving a 1099-R from being included, which caused me to owe taxes until I caught this error myself. Overall, still a great, educational experience that keeps me understanding at least enough to continue filing my own taxes. Thank you Turbo Tax!
Date published: 2023-04-01
Rated 3 out of 5 by from DISAPPOINTED! I have used Turbo Tax for 10 years. This was the worst experience ever. Much more confusing. Took far more time. No information from prior returns unlike prior years. Will look at other options next year! Sorry.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is great Very easy, covers everything you need to know about getting the most out of filing your taxes.
Date published: 2023-04-01
Rated 1 out of 5 by from It's a 1 only because there wasn't a 0 This was the most disappointing filing year we have ever experienced. The data entry was difficult, the program continually shut down, the redundancy of codes and verifications and reviews were exhausting. We are very long-term TurboTax users, but this will be our last year unless there are significant improvements to this platform in the 2023 filing program.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Easy to Use! I have been using TurboTax for the past 5 years. I find it very easy to use and it offers answers and understanding to my questions.
Date published: 2023-04-01
Rated 5 out of 5 by from turbo tax review great service. very helpful and easy to use. would recommend!
Date published: 2023-04-01
Rated 5 out of 5 by from Thank you Turbo Tax! Turbo Tax is so nice. I love how supportive the software is and they help to make the sometimes stressful filing of taxes much more enjoyable. I've been filing with them for 5 years now and keep coming back because it is so easy, helpful, and fast! Thank you!
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is a Great Help! This is my first time filing my taxes, and TurboTax pretty much holds your hand throughout the whole process and always gives you detailed descriptions of parts you dont understand and offers expert help.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and simple, as usual My experience with TurboTax is always easy and efficient. It's pretty much a walkthrough or step-by-step of filing your taxes. There are usually guides or help menu pop-ups in each section that you can click on if a little confused. My taxes are usually not much involved, but TurboTax is still incredibly easy to use.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4698