TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from great It helped me thru a hard return,it took me thtu step by step
Date published: 2021-04-01
Rated 1 out of 5 by from Major glitch with rejected e-file Amended return was rejected. Message from Turbo Tax that when file was opened in Turbo Tax instructions would assist me in correction. There were no instructions. I attempted Intuit online help, and "robo" assistant would disconnect me. I was able to talk to a couple of very pleasant specialists through the program link (I finally found), they were perplexed by the e-mail message of the error, and could not find the reason for rejection. I resubmitted via e-file and was immediately rejected again, same error.
Date published: 2021-04-01
Rated 5 out of 5 by from Well worth the cost!! Turbo tax still keeps getting better and easier each year. I chatted twice and it was very easy and quick to get a specialist that was able to answer my questions.
Date published: 2021-04-01
Rated 2 out of 5 by from CHarged by TurboTax twice I had to pay $45.00 for the state forms, and then another $25.00 to submit
Date published: 2021-04-01
Rated 5 out of 5 by from SOOOO Easy Simple, fast, painless. Love it. Will reccommend to all
Date published: 2021-04-01
Rated 5 out of 5 by from Almost idiot proof Very easy to use. When I had a question, they had an answer. The folks that programed this software were smart enough to anticipate the questions that a typical taxpayer would have. Very comforting because little guys like me don't want to have to deal with big guys like the IRS.
Date published: 2021-04-01
Rated 5 out of 5 by from great experience I was on the phone with a live person within 5 minutes. The live assistant was very friendly and answered my questions expertly and efficiently.
Date published: 2021-04-01
Rated 5 out of 5 by from Awesome I use Turbo Tax because it's easier, and I use it every year.
Date published: 2021-04-01
Rated 5 out of 5 by from I have been using Turbo Tax for 8 years. Awesome! Easy to use, easy to understand and there is always a Tax Expert ready to help at any time.
Date published: 2021-04-01
Rated 5 out of 5 by from Always simple and easy I have a fairly complex situation with a couple of businesses and farm income so keeping it all together and tracking everything in one system is great, i love that i can in real time see what is happening in real time, and that i am able to compare the previous year right on my screen as i am going through everything, gives me a better picture of whats going on as well. This software makes doing your taxes so incredibly simple even my father in law who used to do his by hand is now using turbotax because of how easy and worry free it really is.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4696
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great It helped me thru a hard return,it took me thtu step by step
Date published: 2021-04-01
Rated 1 out of 5 by from Major glitch with rejected e-file Amended return was rejected. Message from Turbo Tax that when file was opened in Turbo Tax instructions would assist me in correction. There were no instructions. I attempted Intuit online help, and "robo" assistant would disconnect me. I was able to talk to a couple of very pleasant specialists through the program link (I finally found), they were perplexed by the e-mail message of the error, and could not find the reason for rejection. I resubmitted via e-file and was immediately rejected again, same error.
Date published: 2021-04-01
Rated 5 out of 5 by from Well worth the cost!! Turbo tax still keeps getting better and easier each year. I chatted twice and it was very easy and quick to get a specialist that was able to answer my questions.
Date published: 2021-04-01
Rated 2 out of 5 by from CHarged by TurboTax twice I had to pay $45.00 for the state forms, and then another $25.00 to submit
Date published: 2021-04-01
Rated 5 out of 5 by from SOOOO Easy Simple, fast, painless. Love it. Will reccommend to all
Date published: 2021-04-01
Rated 5 out of 5 by from Almost idiot proof Very easy to use. When I had a question, they had an answer. The folks that programed this software were smart enough to anticipate the questions that a typical taxpayer would have. Very comforting because little guys like me don't want to have to deal with big guys like the IRS.
Date published: 2021-04-01
Rated 5 out of 5 by from great experience I was on the phone with a live person within 5 minutes. The live assistant was very friendly and answered my questions expertly and efficiently.
Date published: 2021-04-01
Rated 5 out of 5 by from Awesome I use Turbo Tax because it's easier, and I use it every year.
Date published: 2021-04-01
Rated 5 out of 5 by from I have been using Turbo Tax for 8 years. Awesome! Easy to use, easy to understand and there is always a Tax Expert ready to help at any time.
Date published: 2021-04-01
Rated 5 out of 5 by from Always simple and easy I have a fairly complex situation with a couple of businesses and farm income so keeping it all together and tracking everything in one system is great, i love that i can in real time see what is happening in real time, and that i am able to compare the previous year right on my screen as i am going through everything, gives me a better picture of whats going on as well. This software makes doing your taxes so incredibly simple even my father in law who used to do his by hand is now using turbotax because of how easy and worry free it really is.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4696