TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Quick and Easy 19 Minutes to file. Great Application and quick response for efile.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick and Easy! It was very easy to get through the filing process. Especially for someone who is new to dealing with tax filing.
Date published: 2023-04-04
Rated 4 out of 5 by from Meh. Did it free. Therefore, couldn't get answer to question.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Turbo tax is amazing I've used them before and they do a great job
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is excellent. TurboTax remains an excellent service. It's simple step by step format and built-in help features work very well and are pleasant to use. I used TurboTax's Premium service with live help and the help I received from Eunice was intelligent, knowledgeable and efficient, and saved me a lot of trouble. She was also very friendly and pleasant to work with.
Date published: 2023-04-04
Rated 2 out of 5 by from Turbo Tax is Total Frustration for a New User Turbo Tax needs a user manual that can be reviewed prior to starting the program. Too many surprises in the program that lead to problems and frustration. This from someone who did their own taxes for 40 years and has worked with computer programs on the job for 35 years. Also encountered a customer service person who provided incorrect information.
Date published: 2023-04-04
Rated 4 out of 5 by from nice and easy Will Continue to always use Turbo Tax, Fast service very helpful!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax makes easy to file taxes every year. I have been using Turbo Tax for a very long time. It imports information from the prior year. It also allows importing of information from financial institutions. It's good for new or experienced tax filers by answering the questions or selecting the portion you want to work on, which allows flexibility for completing the return easily.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for many years and have had only good experiences.
Date published: 2023-04-04
Rated 4 out of 5 by from Great service, just too expensive Great UI. Great service. Great presentation for the complicated information, great tooltip pieces of information. I just wish I weren't so broke, and felt the cost of these services so much. I guess it's a rock and hard place kind of thing, but stoneofaPEACH if prices for TurboTax services didn't jump each year for the past two years!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Quick and Easy 19 Minutes to file. Great Application and quick response for efile.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick and Easy! It was very easy to get through the filing process. Especially for someone who is new to dealing with tax filing.
Date published: 2023-04-04
Rated 4 out of 5 by from Meh. Did it free. Therefore, couldn't get answer to question.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Turbo tax is amazing I've used them before and they do a great job
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is excellent. TurboTax remains an excellent service. It's simple step by step format and built-in help features work very well and are pleasant to use. I used TurboTax's Premium service with live help and the help I received from Eunice was intelligent, knowledgeable and efficient, and saved me a lot of trouble. She was also very friendly and pleasant to work with.
Date published: 2023-04-04
Rated 2 out of 5 by from Turbo Tax is Total Frustration for a New User Turbo Tax needs a user manual that can be reviewed prior to starting the program. Too many surprises in the program that lead to problems and frustration. This from someone who did their own taxes for 40 years and has worked with computer programs on the job for 35 years. Also encountered a customer service person who provided incorrect information.
Date published: 2023-04-04
Rated 4 out of 5 by from nice and easy Will Continue to always use Turbo Tax, Fast service very helpful!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax makes easy to file taxes every year. I have been using Turbo Tax for a very long time. It imports information from the prior year. It also allows importing of information from financial institutions. It's good for new or experienced tax filers by answering the questions or selecting the portion you want to work on, which allows flexibility for completing the return easily.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for many years and have had only good experiences.
Date published: 2023-04-04
Rated 4 out of 5 by from Great service, just too expensive Great UI. Great service. Great presentation for the complicated information, great tooltip pieces of information. I just wish I weren't so broke, and felt the cost of these services so much. I guess it's a rock and hard place kind of thing, but stoneofaPEACH if prices for TurboTax services didn't jump each year for the past two years!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4695