TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent I love turbo tax, easy and secure. Not the hassle of having someone else do your taxes. It's done in a few hours.
Date published: 2022-03-16
Rated 3 out of 5 by from Almost Threw It Out The Window I've used your products for over 10 years. It is not getting better. 1. Too much confusion regarding "rollover." "conversion," "recharacterization," and "contribution" regarding traditional and Roth IRAs. 2. We need more guidance for correcting 1099s with erroneous entries in box 7. 3. We need more guidance and clarity for "backdoor" Roth conversions. 4. Your phone service is very bad. Your agents are barely understandable. The audio is very poor. After great agony and grief, we got our taxes done and filed. We will use you again because there is really no place else to go.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is the best turbo tax is the best is have used them for 17 years
Date published: 2022-03-16
Rated 5 out of 5 by from AMAZING! I am 20 years old and have never done my own taxes. It was so easy!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax 2021 Good experience. Had a few questions that were promptly handled
Date published: 2022-03-16
Rated 5 out of 5 by from Couldn't have asked for better! This is my 1st time filing my taxes and over a decade. David covered all the bases helping me get the most I could get for this year's tax refund.. Overall I'm so ecstatic about my refund and how easy it was
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is Terrific!! I've been using Turbo Tax for > 15 years. It is so very user friendly... especially for those of us over 65 years of age!!
Date published: 2022-03-16
Rated 5 out of 5 by from Highly Recommend Andrea was awesome and deserves a raise for her multiple certifications that are applicable to tax season, being able to answer questions most tax experts wouldn't be able to.
Date published: 2022-03-16
Rated 5 out of 5 by from Works for me and my business... Did not need any assistance to complete tax data...
Date published: 2022-03-16
Rated 4 out of 5 by from Friendly to Use and Easy to Understand The product was reasonably easy to use - some of the questions and options could be better clarified especially for section 14 in W-2.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4693
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent I love turbo tax, easy and secure. Not the hassle of having someone else do your taxes. It's done in a few hours.
Date published: 2022-03-16
Rated 3 out of 5 by from Almost Threw It Out The Window I've used your products for over 10 years. It is not getting better. 1. Too much confusion regarding "rollover." "conversion," "recharacterization," and "contribution" regarding traditional and Roth IRAs. 2. We need more guidance for correcting 1099s with erroneous entries in box 7. 3. We need more guidance and clarity for "backdoor" Roth conversions. 4. Your phone service is very bad. Your agents are barely understandable. The audio is very poor. After great agony and grief, we got our taxes done and filed. We will use you again because there is really no place else to go.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is the best turbo tax is the best is have used them for 17 years
Date published: 2022-03-16
Rated 5 out of 5 by from AMAZING! I am 20 years old and have never done my own taxes. It was so easy!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax 2021 Good experience. Had a few questions that were promptly handled
Date published: 2022-03-16
Rated 5 out of 5 by from Couldn't have asked for better! This is my 1st time filing my taxes and over a decade. David covered all the bases helping me get the most I could get for this year's tax refund.. Overall I'm so ecstatic about my refund and how easy it was
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is Terrific!! I've been using Turbo Tax for > 15 years. It is so very user friendly... especially for those of us over 65 years of age!!
Date published: 2022-03-16
Rated 5 out of 5 by from Highly Recommend Andrea was awesome and deserves a raise for her multiple certifications that are applicable to tax season, being able to answer questions most tax experts wouldn't be able to.
Date published: 2022-03-16
Rated 5 out of 5 by from Works for me and my business... Did not need any assistance to complete tax data...
Date published: 2022-03-16
Rated 4 out of 5 by from Friendly to Use and Easy to Understand The product was reasonably easy to use - some of the questions and options could be better clarified especially for section 14 in W-2.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4693