TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281605 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from terrible Used turbo tax all my life but this year was a mess never could printout a copy of my return thru Adobe without purchase. never could get the "free" copy to print
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax does what it claims. The system leads you through each scenario and ask if your answers seem inconsistent or incorrect. Mutual Fund information is the trickiest input but Turbo Tax instructs at each step. Will use again if this year isn't any stranger than 2020.
Date published: 2021-04-01
Rated 2 out of 5 by from OK Had lot of problems. You sent me the cd for the wrong year
Date published: 2021-04-01
Rated 5 out of 5 by from great easy,simple,fast and reliable. will use it next year when filing.
Date published: 2021-04-01
Rated 3 out of 5 by from Could use improvement for clarification Improvements I'd like to see: 1. Opportunity to review worksheets 2. Entry slot for Tax exempt interest and dividends (Currently tax exempt is included in totals on Total Income but not on interest screen) so that numbers between screens jive and reason for difference is clear 3. Make Estimated Tax entries easier to find 4. Create a screen that is a summary of taxes paid/withheld i.e. Office of Personnel Management, Estimated Tax Payments. 5. Allow form review as sections are completed - show me a 1040 with Ages and Income filled in before I move to Interest. 6. As I got towards the end, I had a 'box' to review that was on my screen 2" X 6" with a gray background and blue type. It was very difficult to read - both due to size and coloration. This is all I can think of right now.
Date published: 2021-04-01
Rated 5 out of 5 by from I'VE USED THIS PRODUECT FOR YEARS I did have a problem with Turbo Tax but they answered it right away
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is Amazing, friendly user also. This product is a powerful tool for filing taxes, comprehensive and easy to understand also this product guides user through important information needed for maximum returns.
Date published: 2021-04-01
Rated 5 out of 5 by from Very helpful and easy to understand Taxes are too complicated and turbotax helps me step by step
Date published: 2021-04-01
Rated 4 out of 5 by from Simple Fast Effective My trust taxes went smoothly on TT Business. Fast and effective. I had one glitch (my estimated tax date paid was after the due date; but turbo tax didn't like this) . If I left the correct date, then I must mail file, which I didn't want to do. I assume it's a TT issue, and not a federal government issue. I wish there was an online version. Otherwise a good , efficient product.
Date published: 2021-04-01
Rated 5 out of 5 by from Very Easy to do First time doing our taxes ourselves. Was very easy. Used the Free Edition
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4692
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from terrible Used turbo tax all my life but this year was a mess never could printout a copy of my return thru Adobe without purchase. never could get the "free" copy to print
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax does what it claims. The system leads you through each scenario and ask if your answers seem inconsistent or incorrect. Mutual Fund information is the trickiest input but Turbo Tax instructs at each step. Will use again if this year isn't any stranger than 2020.
Date published: 2021-04-01
Rated 2 out of 5 by from OK Had lot of problems. You sent me the cd for the wrong year
Date published: 2021-04-01
Rated 5 out of 5 by from great easy,simple,fast and reliable. will use it next year when filing.
Date published: 2021-04-01
Rated 3 out of 5 by from Could use improvement for clarification Improvements I'd like to see: 1. Opportunity to review worksheets 2. Entry slot for Tax exempt interest and dividends (Currently tax exempt is included in totals on Total Income but not on interest screen) so that numbers between screens jive and reason for difference is clear 3. Make Estimated Tax entries easier to find 4. Create a screen that is a summary of taxes paid/withheld i.e. Office of Personnel Management, Estimated Tax Payments. 5. Allow form review as sections are completed - show me a 1040 with Ages and Income filled in before I move to Interest. 6. As I got towards the end, I had a 'box' to review that was on my screen 2" X 6" with a gray background and blue type. It was very difficult to read - both due to size and coloration. This is all I can think of right now.
Date published: 2021-04-01
Rated 5 out of 5 by from I'VE USED THIS PRODUECT FOR YEARS I did have a problem with Turbo Tax but they answered it right away
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is Amazing, friendly user also. This product is a powerful tool for filing taxes, comprehensive and easy to understand also this product guides user through important information needed for maximum returns.
Date published: 2021-04-01
Rated 5 out of 5 by from Very helpful and easy to understand Taxes are too complicated and turbotax helps me step by step
Date published: 2021-04-01
Rated 4 out of 5 by from Simple Fast Effective My trust taxes went smoothly on TT Business. Fast and effective. I had one glitch (my estimated tax date paid was after the due date; but turbo tax didn't like this) . If I left the correct date, then I must mail file, which I didn't want to do. I assume it's a TT issue, and not a federal government issue. I wish there was an online version. Otherwise a good , efficient product.
Date published: 2021-04-01
Rated 5 out of 5 by from Very Easy to do First time doing our taxes ourselves. Was very easy. Used the Free Edition
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4692