TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great layout I am an experienced CPA and I really like the layout and functionality of Turbo Tax
Date published: 2023-05-06
Rated 2 out of 5 by from 2023 Review Show me the cost UP FRONT! Offer animations as an option and ask about additional services once
Date published: 2023-05-06
Rated 4 out of 5 by from Easy to use TurboTax is such an easy to use software. I really appreciated the support provided to me afterwards which assisted in me filing my returns.
Date published: 2023-05-06
Rated 5 out of 5 by from Makes filing your taxes simple and easy! It was easy with the guided prompts and questions in layman's terms
Date published: 2023-05-06
Rated 3 out of 5 by from Not yet user-friendly for out of country filers! You are still not user-friendly for non-resident filers. I am an US citizen, but have been living out of the US the last 20+ years. Entering foreign accounts should have been broken down first by country (with exchange rate used), and then by bank (I almost always have multiple accounts for each bank). I entered the foreign accounts info, but was not automatically routed to the foreign income section. I had to hunt for that.
Date published: 2023-05-06
Rated 5 out of 5 by from This year Turbo Tax is the greatest and easiest! I've been using Turbo Tax for over 40 years. There were several years that I had so much different problems with Turbo Tax, but the past 5 years it's been great!
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax works but there is room for improvement 1. Not easy to figure out where the interest earned from a foreign bank is to be reported. They don't send a 1099 INT. 2. For options trading, the cost basis is shown as zero in brokerage statements (such as Fidelity) whereas the proceeds report the net profit (sale amount - cost basis). Turbotax forces me to review each such item to confirm that cost basis is not to be changed. I had quite a few entries (hundreds) and had to make 3 clicks to review (confirm) each entry manually. It is huge waste of time and frustrating. Turbotax and Fidelity should talk and figure out a way so that we are not forced to spend so much time for manually changing these entries.
Date published: 2023-05-06
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome to text the best thing going love TurboTax
Date published: 2023-05-06
Rated 5 out of 5 by from I love them Thier app is very helpful. I especially like thier live agents and decent prices.
Date published: 2023-05-06
Rated 5 out of 5 by from Helpful I appreciate the assistance when I have a question or when I'm not quite sure what to do
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great layout I am an experienced CPA and I really like the layout and functionality of Turbo Tax
Date published: 2023-05-06
Rated 2 out of 5 by from 2023 Review Show me the cost UP FRONT! Offer animations as an option and ask about additional services once
Date published: 2023-05-06
Rated 4 out of 5 by from Easy to use TurboTax is such an easy to use software. I really appreciated the support provided to me afterwards which assisted in me filing my returns.
Date published: 2023-05-06
Rated 5 out of 5 by from Makes filing your taxes simple and easy! It was easy with the guided prompts and questions in layman's terms
Date published: 2023-05-06
Rated 3 out of 5 by from Not yet user-friendly for out of country filers! You are still not user-friendly for non-resident filers. I am an US citizen, but have been living out of the US the last 20+ years. Entering foreign accounts should have been broken down first by country (with exchange rate used), and then by bank (I almost always have multiple accounts for each bank). I entered the foreign accounts info, but was not automatically routed to the foreign income section. I had to hunt for that.
Date published: 2023-05-06
Rated 5 out of 5 by from This year Turbo Tax is the greatest and easiest! I've been using Turbo Tax for over 40 years. There were several years that I had so much different problems with Turbo Tax, but the past 5 years it's been great!
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax works but there is room for improvement 1. Not easy to figure out where the interest earned from a foreign bank is to be reported. They don't send a 1099 INT. 2. For options trading, the cost basis is shown as zero in brokerage statements (such as Fidelity) whereas the proceeds report the net profit (sale amount - cost basis). Turbotax forces me to review each such item to confirm that cost basis is not to be changed. I had quite a few entries (hundreds) and had to make 3 clicks to review (confirm) each entry manually. It is huge waste of time and frustrating. Turbotax and Fidelity should talk and figure out a way so that we are not forced to spend so much time for manually changing these entries.
Date published: 2023-05-06
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome to text the best thing going love TurboTax
Date published: 2023-05-06
Rated 5 out of 5 by from I love them Thier app is very helpful. I especially like thier live agents and decent prices.
Date published: 2023-05-06
Rated 5 out of 5 by from Helpful I appreciate the assistance when I have a question or when I'm not quite sure what to do
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 470