TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from An excellent service I have never filed taxes alone and Turbotax took away the worry of doing something wrong and they provided their service for free! Thank you for taking a HUGE weight off my shoulders!
Date published: 2021-03-08
Rated 4 out of 5 by from you guys don't suck :) Had to pay big this year but i feel like you guys did a great job thanks!
Date published: 2021-03-08
Rated 5 out of 5 by from I Love Turbo Tax! I'd be lost without Turbo Tax!! Thank God for them! I have never had a problem using them. It's simple and it walks right through the entire process....no room for errors!
Date published: 2021-03-08
Rated 4 out of 5 by from Title You made printing out my forms 10 times harder. Printing, signing, scanning and returning the signature page (8453-PE) was a real problem!!! - Why did you (or the IRS) do something that difficult and stupid. Everything else about TurboTax was the usual terrific. See you again next year, hope you can fix the above.
Date published: 2021-03-08
Rated 5 out of 5 by from TT didn't trick me into unnecessary products I started with a competitor's online tax prep offer, but was somehow shuffled into the max price file category, when mine was a simple 1 W2, no-itemization filing. The program wouldn't let me go back to change - i had to call. After 50 mins on hold, they put me on hold for another 30 mins. That's when I went to TurboTax.
Date published: 2021-03-08
Rated 4 out of 5 by from Pretty Easy except for one thing Getting to the Injured Spouse Form is challenging. It takes you to the Innocent Spouse Form, which is not what I wanted. You have to do some digging and actually I had to call you two times in order to find the form, and then again to be able to review the form before I filed my return.
Date published: 2021-03-08
Rated 5 out of 5 by from EASY TO USE STRAIGHT FORWARD AND TIPS EASILY AVAILABLE, ALTHOUGH NO REFUND FOR THIS YEAR.
Date published: 2021-03-08
Rated 5 out of 5 by from I have used Turbo Tax for Years I have used Turbo Tax for Years - and have been extremely satisfied each year.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbotax, QCDs, cryptocurrency Turbotax asked all the right questions to correctly handle QCDs from IRAs. Turbotax flawlessly imported CryptoTrader.Tax cryptocurrency trades and sells. It was very frustrating getting cryptocurrency interest reported on 1099-MISC accepted, i.e. answering the related questions, it wanted to turn this into "work". I finally got it to go through by checking the box, "No, it didn't involve an attempt to earn money."
Date published: 2021-03-08
Rated 5 out of 5 by from I THINK TERBO TAX IS GREAT SO FAR I HAVE HAD NO PROBLEMS USING TURBO TAX. THEY HAVE GOTTEN ME MONEY BACK WHERE OTHERS MISSED THINGS.THEY ARE EASY TO USE EVEN FOR US OLD FOLKS.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from An excellent service I have never filed taxes alone and Turbotax took away the worry of doing something wrong and they provided their service for free! Thank you for taking a HUGE weight off my shoulders!
Date published: 2021-03-08
Rated 4 out of 5 by from you guys don't suck :) Had to pay big this year but i feel like you guys did a great job thanks!
Date published: 2021-03-08
Rated 5 out of 5 by from I Love Turbo Tax! I'd be lost without Turbo Tax!! Thank God for them! I have never had a problem using them. It's simple and it walks right through the entire process....no room for errors!
Date published: 2021-03-08
Rated 4 out of 5 by from Title You made printing out my forms 10 times harder. Printing, signing, scanning and returning the signature page (8453-PE) was a real problem!!! - Why did you (or the IRS) do something that difficult and stupid. Everything else about TurboTax was the usual terrific. See you again next year, hope you can fix the above.
Date published: 2021-03-08
Rated 5 out of 5 by from TT didn't trick me into unnecessary products I started with a competitor's online tax prep offer, but was somehow shuffled into the max price file category, when mine was a simple 1 W2, no-itemization filing. The program wouldn't let me go back to change - i had to call. After 50 mins on hold, they put me on hold for another 30 mins. That's when I went to TurboTax.
Date published: 2021-03-08
Rated 4 out of 5 by from Pretty Easy except for one thing Getting to the Injured Spouse Form is challenging. It takes you to the Innocent Spouse Form, which is not what I wanted. You have to do some digging and actually I had to call you two times in order to find the form, and then again to be able to review the form before I filed my return.
Date published: 2021-03-08
Rated 5 out of 5 by from EASY TO USE STRAIGHT FORWARD AND TIPS EASILY AVAILABLE, ALTHOUGH NO REFUND FOR THIS YEAR.
Date published: 2021-03-08
Rated 5 out of 5 by from I have used Turbo Tax for Years I have used Turbo Tax for Years - and have been extremely satisfied each year.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbotax, QCDs, cryptocurrency Turbotax asked all the right questions to correctly handle QCDs from IRAs. Turbotax flawlessly imported CryptoTrader.Tax cryptocurrency trades and sells. It was very frustrating getting cryptocurrency interest reported on 1099-MISC accepted, i.e. answering the related questions, it wanted to turn this into "work". I finally got it to go through by checking the box, "No, it didn't involve an attempt to earn money."
Date published: 2021-03-08
Rated 5 out of 5 by from I THINK TERBO TAX IS GREAT SO FAR I HAVE HAD NO PROBLEMS USING TURBO TAX. THEY HAVE GOTTEN ME MONEY BACK WHERE OTHERS MISSED THINGS.THEY ARE EASY TO USE EVEN FOR US OLD FOLKS.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4690