TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbotax was inaccurate in submitting my returns preparing my return this year has be exasperating.
Date published: 2022-04-22
Rated 2 out of 5 by from Lack of Form 8996 prevented e-File I was deeply disappointed in the lack of Form 8996 support in a business version of TurboTax. This is simply unacceptable. I paid a CPA to aid in my tax preparation and could have simply mailed the hard copy return; however, since e-File is strongly recommended, I bought TurboTax business to be able to e-File. After spending the money and more than a day making sure everything from the CPA was correctly captured in TurboTax, only then did I learn the software wouldn't support e-File of Form 8996. This form is a must have before I will consider using the business version again.
Date published: 2022-04-22
Rated 5 out of 5 by from Awesome Customer service was great. It went very smoothly.
Date published: 2022-04-22
Rated 5 out of 5 by from love using turbo tax turbo tax makes filing taxes so worry free! their step by step program gave me the security i needed to know what I was doing, as well as making it so easy! Nothing negative to say about Turbo Tax!
Date published: 2022-04-22
Rated 5 out of 5 by from good service excellent site...made filing easy...definitely made things easy
Date published: 2022-04-22
Rated 5 out of 5 by from Nice Turvo tax es la mejor aplicasion pra hacer los taxes
Date published: 2022-04-22
Rated 1 out of 5 by from Horrible experience After finishing my taxes and attempting to submit payment, I kept receiving a message that card didn’t work for payment. When I was able to talk to a person (after confirming with my bank the funds were there), I was told, “we’ve been having trouble with that happening. Try again in 48 hours”. I’m now going to be charged late penalties and still have to pay TurboTax for their terrible service. This will be the last year
Date published: 2022-04-22
Rated 5 out of 5 by from WHAT A WAY TO DO TAXES SO EASY WITH TURBO TAX!!! EASY HELPFUL AND THEY WILL ANSWER, QUESTIONS FAST AND PROFESIONAL
Date published: 2022-04-22
Rated 5 out of 5 by from TurboTax is Terrific! Easy and simple! Doesn't take much time and camera uploads help assure accurate information. I love it!
Date published: 2022-04-22
Rated 3 out of 5 by from Turbo 2021 The program was simple in its execution. Complete in its data collection. While presenting the various options throughout the program.
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 4690
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax was inaccurate in submitting my returns preparing my return this year has be exasperating.
Date published: 2022-04-22
Rated 2 out of 5 by from Lack of Form 8996 prevented e-File I was deeply disappointed in the lack of Form 8996 support in a business version of TurboTax. This is simply unacceptable. I paid a CPA to aid in my tax preparation and could have simply mailed the hard copy return; however, since e-File is strongly recommended, I bought TurboTax business to be able to e-File. After spending the money and more than a day making sure everything from the CPA was correctly captured in TurboTax, only then did I learn the software wouldn't support e-File of Form 8996. This form is a must have before I will consider using the business version again.
Date published: 2022-04-22
Rated 5 out of 5 by from Awesome Customer service was great. It went very smoothly.
Date published: 2022-04-22
Rated 5 out of 5 by from love using turbo tax turbo tax makes filing taxes so worry free! their step by step program gave me the security i needed to know what I was doing, as well as making it so easy! Nothing negative to say about Turbo Tax!
Date published: 2022-04-22
Rated 5 out of 5 by from good service excellent site...made filing easy...definitely made things easy
Date published: 2022-04-22
Rated 5 out of 5 by from Nice Turvo tax es la mejor aplicasion pra hacer los taxes
Date published: 2022-04-22
Rated 1 out of 5 by from Horrible experience After finishing my taxes and attempting to submit payment, I kept receiving a message that card didn’t work for payment. When I was able to talk to a person (after confirming with my bank the funds were there), I was told, “we’ve been having trouble with that happening. Try again in 48 hours”. I’m now going to be charged late penalties and still have to pay TurboTax for their terrible service. This will be the last year
Date published: 2022-04-22
Rated 5 out of 5 by from WHAT A WAY TO DO TAXES SO EASY WITH TURBO TAX!!! EASY HELPFUL AND THEY WILL ANSWER, QUESTIONS FAST AND PROFESIONAL
Date published: 2022-04-22
Rated 5 out of 5 by from TurboTax is Terrific! Easy and simple! Doesn't take much time and camera uploads help assure accurate information. I love it!
Date published: 2022-04-22
Rated 3 out of 5 by from Turbo 2021 The program was simple in its execution. Complete in its data collection. While presenting the various options throughout the program.
Date published: 2022-04-22
All TurboTax® Offerings Reviews - Page 4690