TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Have happily been using Turbo Tax for many years Very helpful with self employed business as well as personal returns.
Date published: 2021-04-01
Rated 5 out of 5 by from I sent They Spent Easy to use plenty of safe guards for olpharts like me.
Date published: 2021-04-01
Rated 4 out of 5 by from Helpful Super easy to use! So helpful for the first time doing taxes on my own
Date published: 2021-04-01
Rated 2 out of 5 by from Misleading I think TurboTax is a wonderful product as far as helping the average person do their taxes. What I find to be incredibly misleading is the string you along in doing your entire return only to hit you at the very end with a "because you have this ONE thing that is required in most tax returns you now need to upgrade to our Fabulous Amazing Edition" then a $40 processing fee to take it directly from your returns?? Looking forward to other options in the future.
Date published: 2021-04-01
Rated 1 out of 5 by from Turbo Tax Can't Be Bothered to Fix Mortgage Deduct After several complaints via phone personally (and numerous attempts reported by other users) Turbo Tax has neglected to provide a fix for bad coding that breaks reporting for a refinance of a mortgage over $750,000. A clunky hand calculator method is recommended where it is obvious there is an underlying programing error in the mortgage pro-ration field.
Date published: 2021-04-01
Rated 5 out of 5 by from So easy! TurboTax continues to be easy to navigate. It makes doing taxes almost pleasurable. I love watching my refund go up as I work through the program.
Date published: 2021-04-01
Rated 5 out of 5 by from Always easy and fast It was turbotax. Self explanatory. It helps you do your taxes. Fast.
Date published: 2021-04-01
Rated 2 out of 5 by from No help It was easy to follow the instructions along the way. Out return was rejected and the message was "Don't worry, we can help" but there was no link and I haven't gotten an answer to my email.
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax was great! Turbo tax is easy and understandable. Was very pleased with this service
Date published: 2021-04-01
Rated 4 out of 5 by from easy to do Have been using for years. Recommend to all my friends to use this system because it gives you easy instructions
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4690
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have happily been using Turbo Tax for many years Very helpful with self employed business as well as personal returns.
Date published: 2021-04-01
Rated 5 out of 5 by from I sent They Spent Easy to use plenty of safe guards for olpharts like me.
Date published: 2021-04-01
Rated 4 out of 5 by from Helpful Super easy to use! So helpful for the first time doing taxes on my own
Date published: 2021-04-01
Rated 2 out of 5 by from Misleading I think TurboTax is a wonderful product as far as helping the average person do their taxes. What I find to be incredibly misleading is the string you along in doing your entire return only to hit you at the very end with a "because you have this ONE thing that is required in most tax returns you now need to upgrade to our Fabulous Amazing Edition" then a $40 processing fee to take it directly from your returns?? Looking forward to other options in the future.
Date published: 2021-04-01
Rated 1 out of 5 by from Turbo Tax Can't Be Bothered to Fix Mortgage Deduct After several complaints via phone personally (and numerous attempts reported by other users) Turbo Tax has neglected to provide a fix for bad coding that breaks reporting for a refinance of a mortgage over $750,000. A clunky hand calculator method is recommended where it is obvious there is an underlying programing error in the mortgage pro-ration field.
Date published: 2021-04-01
Rated 5 out of 5 by from So easy! TurboTax continues to be easy to navigate. It makes doing taxes almost pleasurable. I love watching my refund go up as I work through the program.
Date published: 2021-04-01
Rated 5 out of 5 by from Always easy and fast It was turbotax. Self explanatory. It helps you do your taxes. Fast.
Date published: 2021-04-01
Rated 2 out of 5 by from No help It was easy to follow the instructions along the way. Out return was rejected and the message was "Don't worry, we can help" but there was no link and I haven't gotten an answer to my email.
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax was great! Turbo tax is easy and understandable. Was very pleased with this service
Date published: 2021-04-01
Rated 4 out of 5 by from easy to do Have been using for years. Recommend to all my friends to use this system because it gives you easy instructions
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4690