TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from love turbo` love how turbo is an easy step process.............
Date published: 2021-04-01
Rated 2 out of 5 by from 2020 was a terrible year! I have used TT for over 20 years, and have loved it. This year I purchased a CD and had nothing but trouble. There was a constant issue with the program trying to update. I can't count how many times I was caught in a death spiral loop. TT would try to update, take almost an hour, and then want to update again. Also, my state wouldn't load. After wasting DAYS I finally tried going to the intuit website and trying to download the software. It uninstalled the original and then loaded again. FINALLY I was able to finish my taxes. I will NEVER purchase a CD again.
Date published: 2021-04-01
Rated 5 out of 5 by from TURBO tax is great Your Tutorials and explanations of desired information were very useful.
Date published: 2021-04-01
Rated 5 out of 5 by from Project Manager I Like their service They make it easy to file even if you make a mistake
Date published: 2021-04-01
Rated 3 out of 5 by from Still waiting on my return???? Wondering where my tax return is? Can anyone help or tell me why?
Date published: 2021-04-01
Rated 1 out of 5 by from terrible Used turbo tax all my life but this year was a mess never could printout a copy of my return thru Adobe without purchase. never could get the "free" copy to print
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax does what it claims. The system leads you through each scenario and ask if your answers seem inconsistent or incorrect. Mutual Fund information is the trickiest input but Turbo Tax instructs at each step. Will use again if this year isn't any stranger than 2020.
Date published: 2021-04-01
Rated 2 out of 5 by from OK Had lot of problems. You sent me the cd for the wrong year
Date published: 2021-04-01
Rated 5 out of 5 by from great easy,simple,fast and reliable. will use it next year when filing.
Date published: 2021-04-01
Rated 3 out of 5 by from Could use improvement for clarification Improvements I'd like to see: 1. Opportunity to review worksheets 2. Entry slot for Tax exempt interest and dividends (Currently tax exempt is included in totals on Total Income but not on interest screen) so that numbers between screens jive and reason for difference is clear 3. Make Estimated Tax entries easier to find 4. Create a screen that is a summary of taxes paid/withheld i.e. Office of Personnel Management, Estimated Tax Payments. 5. Allow form review as sections are completed - show me a 1040 with Ages and Income filled in before I move to Interest. 6. As I got towards the end, I had a 'box' to review that was on my screen 2" X 6" with a gray background and blue type. It was very difficult to read - both due to size and coloration. This is all I can think of right now.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4689
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbo` love how turbo is an easy step process.............
Date published: 2021-04-01
Rated 2 out of 5 by from 2020 was a terrible year! I have used TT for over 20 years, and have loved it. This year I purchased a CD and had nothing but trouble. There was a constant issue with the program trying to update. I can't count how many times I was caught in a death spiral loop. TT would try to update, take almost an hour, and then want to update again. Also, my state wouldn't load. After wasting DAYS I finally tried going to the intuit website and trying to download the software. It uninstalled the original and then loaded again. FINALLY I was able to finish my taxes. I will NEVER purchase a CD again.
Date published: 2021-04-01
Rated 5 out of 5 by from TURBO tax is great Your Tutorials and explanations of desired information were very useful.
Date published: 2021-04-01
Rated 5 out of 5 by from Project Manager I Like their service They make it easy to file even if you make a mistake
Date published: 2021-04-01
Rated 3 out of 5 by from Still waiting on my return???? Wondering where my tax return is? Can anyone help or tell me why?
Date published: 2021-04-01
Rated 1 out of 5 by from terrible Used turbo tax all my life but this year was a mess never could printout a copy of my return thru Adobe without purchase. never could get the "free" copy to print
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax does what it claims. The system leads you through each scenario and ask if your answers seem inconsistent or incorrect. Mutual Fund information is the trickiest input but Turbo Tax instructs at each step. Will use again if this year isn't any stranger than 2020.
Date published: 2021-04-01
Rated 2 out of 5 by from OK Had lot of problems. You sent me the cd for the wrong year
Date published: 2021-04-01
Rated 5 out of 5 by from great easy,simple,fast and reliable. will use it next year when filing.
Date published: 2021-04-01
Rated 3 out of 5 by from Could use improvement for clarification Improvements I'd like to see: 1. Opportunity to review worksheets 2. Entry slot for Tax exempt interest and dividends (Currently tax exempt is included in totals on Total Income but not on interest screen) so that numbers between screens jive and reason for difference is clear 3. Make Estimated Tax entries easier to find 4. Create a screen that is a summary of taxes paid/withheld i.e. Office of Personnel Management, Estimated Tax Payments. 5. Allow form review as sections are completed - show me a 1040 with Ages and Income filled in before I move to Interest. 6. As I got towards the end, I had a 'box' to review that was on my screen 2" X 6" with a gray background and blue type. It was very difficult to read - both due to size and coloration. This is all I can think of right now.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4689