TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I Love Turbo Tax Fast and easy, and I never worry with Turbo Tax. So easy and takes the stress out of doing our taxes. Only took me 39 minutes and we have lots of forms to review. But with the importing of the forms for you, it makes it so much easier and so much faster
Date published: 2023-04-02
Rated 1 out of 5 by from Update failure couldn't open my tax returns!!! After spending weeks entering data for a very complex tax return I was finally ready to file my tax return with about two weeks before the deadline. I opened Turbotax and it required me to install a critical update. Critical in April? I had already filed my wife's return so I guess she missed the critical update. Will that cause her to be audited? But the update failed to run. It took me three straight hours of looping this failure to update before I could finally get it fixed after manually uninstalling it and reinstalling and patching it. Turbotax will file your taxes but it should come with a warning for high blood pressure. After doing all this work I couldn't even open my tax returns to copy the data to another program. I was locked out completely. Thank goodness I was able to fix it. I've been using Turbotax since the early 1990s every year.
Date published: 2023-04-02
Rated 5 out of 5 by from If you like doing you own taxes, Turbo Tax is best If you like doing your own taxes, I can't imagine a better tool than Turbo Tax. Sometimes the questions are a bit much, but it's because they're trying to be sure they cover every possible deduction, or liability, you might have. Worth the extra time!
Date published: 2023-04-02
Rated 3 out of 5 by from Yearly Problem For the 3rd time, my e-file was rejected by the IRS. The reason stated was that the AGI didn't match the records from the previous year. However, it DID match. Therefore, once again, I am filing through the US mail. The reason I use TurboTax, is to be able to e-file it.
Date published: 2023-04-02
Rated 1 out of 5 by from Expensive to file, when there are free services Expensive. There are free ways to file on the fed and state sites. You'd think they'd be cheaper for that very reason.
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks for all the help easy and quick. Got a maximized refund and easy to file my returns without all the hassle.
Date published: 2023-04-02
Rated 5 out of 5 by from Great SW, very user friendly. I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
Date published: 2023-04-02
Rated 1 out of 5 by from Extremely Expensive So annoying how you have to pay so much to use a basic service.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax Review for 2022 Not a bad program, in general, but it took four attempts to complete my tax returns this year, using Turbo Tax. Each time I saved my work and restarted the program, the program did not continue from where I left off. It's becoming complicated to use to where it might be better to start using an accountant to do my tax returns for next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Simple, Easy and Straight Forward This is my third year using TurboTax and it gets easier each time. I don't purchase any of the fancy add-ons, as I don't need them, and I am immensely happy with my refund! If you don't have a complicated situation TurboTax is the way to go!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax Fast and easy, and I never worry with Turbo Tax. So easy and takes the stress out of doing our taxes. Only took me 39 minutes and we have lots of forms to review. But with the importing of the forms for you, it makes it so much easier and so much faster
Date published: 2023-04-02
Rated 1 out of 5 by from Update failure couldn't open my tax returns!!! After spending weeks entering data for a very complex tax return I was finally ready to file my tax return with about two weeks before the deadline. I opened Turbotax and it required me to install a critical update. Critical in April? I had already filed my wife's return so I guess she missed the critical update. Will that cause her to be audited? But the update failed to run. It took me three straight hours of looping this failure to update before I could finally get it fixed after manually uninstalling it and reinstalling and patching it. Turbotax will file your taxes but it should come with a warning for high blood pressure. After doing all this work I couldn't even open my tax returns to copy the data to another program. I was locked out completely. Thank goodness I was able to fix it. I've been using Turbotax since the early 1990s every year.
Date published: 2023-04-02
Rated 5 out of 5 by from If you like doing you own taxes, Turbo Tax is best If you like doing your own taxes, I can't imagine a better tool than Turbo Tax. Sometimes the questions are a bit much, but it's because they're trying to be sure they cover every possible deduction, or liability, you might have. Worth the extra time!
Date published: 2023-04-02
Rated 3 out of 5 by from Yearly Problem For the 3rd time, my e-file was rejected by the IRS. The reason stated was that the AGI didn't match the records from the previous year. However, it DID match. Therefore, once again, I am filing through the US mail. The reason I use TurboTax, is to be able to e-file it.
Date published: 2023-04-02
Rated 1 out of 5 by from Expensive to file, when there are free services Expensive. There are free ways to file on the fed and state sites. You'd think they'd be cheaper for that very reason.
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks for all the help easy and quick. Got a maximized refund and easy to file my returns without all the hassle.
Date published: 2023-04-02
Rated 5 out of 5 by from Great SW, very user friendly. I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
Date published: 2023-04-02
Rated 1 out of 5 by from Extremely Expensive So annoying how you have to pay so much to use a basic service.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax Review for 2022 Not a bad program, in general, but it took four attempts to complete my tax returns this year, using Turbo Tax. Each time I saved my work and restarted the program, the program did not continue from where I left off. It's becoming complicated to use to where it might be better to start using an accountant to do my tax returns for next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Simple, Easy and Straight Forward This is my third year using TurboTax and it gets easier each time. I don't purchase any of the fancy add-ons, as I don't need them, and I am immensely happy with my refund! If you don't have a complicated situation TurboTax is the way to go!
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4685