TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Rocked Easy to use, straight forward, informative side boxes answered questions.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy/Fast I have been using Turbotax for years and I have never had an issue. It is user friendly and I wouldn't change it
Date published: 2023-04-01
Rated 2 out of 5 by from Getting worse The available assistance is getting worse. Seems to be pushing to higher priced tax services. no information and deviating from prior year inputs. Stuck in a loop on an Estate K-1. No changes in tax documentation over the past 10 years, and each year it is getting harder to use TurboTax. This might be the end of the road.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbotax is pretty easy! Turbotax is easy and pretty simple to navigate! The help chat is very convenient and helpful. They are knowledgeable and quick to reply. They even respond on weekends which is great if you work during the week. I use chat because I dislike waiting on the phone. Thanks Turbotax!
Date published: 2023-04-01
Rated 5 out of 5 by from Easiest and best to use for self tax I have used Turbo Tax for years. The one year I could not because my operating system was no longer compatible, I had to purchase H&R Block, I was so bummed, but then I purchased a new computer and I am back in business with Turbo Tax. Love It!!
Date published: 2023-04-01
Rated 5 out of 5 by from Fast and Furious TurboTax online is the quickest/easiest way to file State and Federal taxes for individuals without special circumstances (multiple investments, capital gains, etc.).
Date published: 2023-04-01
Rated 5 out of 5 by from As usual, Turbo Tax is simple and easy to use I had little difficulty with Turbo Tax for 2022. The change in the way questions were asked is different from the past edition of the software but it quickly became familiar and was easy to use.
Date published: 2023-04-01
Rated 5 out of 5 by from Always Easier Than I Imagine I have used TurboTax for years. I always put off doing taxes, and it always ends up being a lot easier than I anticipate.
Date published: 2023-04-01
Rated 5 out of 5 by from Taxes It was great! Very simple and easy. No fuss. No expense and was done in 30mins
Date published: 2023-04-01
Rated 5 out of 5 by from Great Service but Minor Hiccups The process was super smooth until it came to reviewing some edits when it came to the file tab. Instead of sending me to where the error was it just gave me a notice. If it wasn't for google explaining it, I would have had to mail my return. I give this service a 99% great with 1% to work on.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Rocked Easy to use, straight forward, informative side boxes answered questions.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy/Fast I have been using Turbotax for years and I have never had an issue. It is user friendly and I wouldn't change it
Date published: 2023-04-01
Rated 2 out of 5 by from Getting worse The available assistance is getting worse. Seems to be pushing to higher priced tax services. no information and deviating from prior year inputs. Stuck in a loop on an Estate K-1. No changes in tax documentation over the past 10 years, and each year it is getting harder to use TurboTax. This might be the end of the road.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbotax is pretty easy! Turbotax is easy and pretty simple to navigate! The help chat is very convenient and helpful. They are knowledgeable and quick to reply. They even respond on weekends which is great if you work during the week. I use chat because I dislike waiting on the phone. Thanks Turbotax!
Date published: 2023-04-01
Rated 5 out of 5 by from Easiest and best to use for self tax I have used Turbo Tax for years. The one year I could not because my operating system was no longer compatible, I had to purchase H&R Block, I was so bummed, but then I purchased a new computer and I am back in business with Turbo Tax. Love It!!
Date published: 2023-04-01
Rated 5 out of 5 by from Fast and Furious TurboTax online is the quickest/easiest way to file State and Federal taxes for individuals without special circumstances (multiple investments, capital gains, etc.).
Date published: 2023-04-01
Rated 5 out of 5 by from As usual, Turbo Tax is simple and easy to use I had little difficulty with Turbo Tax for 2022. The change in the way questions were asked is different from the past edition of the software but it quickly became familiar and was easy to use.
Date published: 2023-04-01
Rated 5 out of 5 by from Always Easier Than I Imagine I have used TurboTax for years. I always put off doing taxes, and it always ends up being a lot easier than I anticipate.
Date published: 2023-04-01
Rated 5 out of 5 by from Taxes It was great! Very simple and easy. No fuss. No expense and was done in 30mins
Date published: 2023-04-01
Rated 5 out of 5 by from Great Service but Minor Hiccups The process was super smooth until it came to reviewing some edits when it came to the file tab. Instead of sending me to where the error was it just gave me a notice. If it wasn't for google explaining it, I would have had to mail my return. I give this service a 99% great with 1% to work on.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4681