TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from TurboTax has gotten more confusing and cumbersome The application has gotten more confusing, convoluted and cumbersome. I ran all the error checks 3x and then I was printing out my completed return I got a pop-up telling me there was an error and could not file it. The help isn't always helpful, and the in-app tips and pop-up help topics are not nearly as helpful as they used to be. If I had another option to file electronically I would use it.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome Great experience, fast and easy service. Thanks Melanie for an easy return.
Date published: 2022-03-13
Rated 1 out of 5 by from Dislike having to be forced Forcing us to do a review is garbage. I just want to file my taxes and clicking skip on review only to be booted out is a real quick way to get a decent person to get frustrated. Now you get one star
Date published: 2022-03-13
Rated 4 out of 5 by from Easy to use The website is easy to use and very helpful. The tax specialist is always beneficial and works to complete any problems quickly and efficiently.
Date published: 2022-03-13
Rated 5 out of 5 by from Quality and Fast Services Charlie was excellent. Completed the work thoroughly and quickly, responding and posing questions daily until my taxes were complete.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is easy it was fine easy and convenient. will use again next year
Date published: 2022-03-13
Rated 5 out of 5 by from Russell was fantastic! Russell was an EXTREMELY help tax support associate. He was timely, clear, supportive, and was able to help me with my complex problem! I would leverage his help again without any hesitation!
Date published: 2022-03-13
Rated 5 out of 5 by from 2021 Tax Return Review In the past I used the Turbotax desktop version but unable to use this year because my MacBook Pro Operating System was too old. Good to see that the online version of Turbotax was very easy to use.
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Easy as pie found my mistake and got me more money
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is easy and free! One of the easiest and quickest tax preparations I've ever experienced.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax has gotten more confusing and cumbersome The application has gotten more confusing, convoluted and cumbersome. I ran all the error checks 3x and then I was printing out my completed return I got a pop-up telling me there was an error and could not file it. The help isn't always helpful, and the in-app tips and pop-up help topics are not nearly as helpful as they used to be. If I had another option to file electronically I would use it.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome Great experience, fast and easy service. Thanks Melanie for an easy return.
Date published: 2022-03-13
Rated 1 out of 5 by from Dislike having to be forced Forcing us to do a review is garbage. I just want to file my taxes and clicking skip on review only to be booted out is a real quick way to get a decent person to get frustrated. Now you get one star
Date published: 2022-03-13
Rated 4 out of 5 by from Easy to use The website is easy to use and very helpful. The tax specialist is always beneficial and works to complete any problems quickly and efficiently.
Date published: 2022-03-13
Rated 5 out of 5 by from Quality and Fast Services Charlie was excellent. Completed the work thoroughly and quickly, responding and posing questions daily until my taxes were complete.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is easy it was fine easy and convenient. will use again next year
Date published: 2022-03-13
Rated 5 out of 5 by from Russell was fantastic! Russell was an EXTREMELY help tax support associate. He was timely, clear, supportive, and was able to help me with my complex problem! I would leverage his help again without any hesitation!
Date published: 2022-03-13
Rated 5 out of 5 by from 2021 Tax Return Review In the past I used the Turbotax desktop version but unable to use this year because my MacBook Pro Operating System was too old. Good to see that the online version of Turbotax was very easy to use.
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Easy as pie found my mistake and got me more money
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is easy and free! One of the easiest and quickest tax preparations I've ever experienced.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4680