TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
AnnCPA from
Never get free state return
I prepare 3 different returns using TurboTax. I rarely finish any of them in one sitting. If I start a state return, it states I get the first one free, but when I go back into actually submit them, I end up being charged the $25 for all three returns.
Date published: 2022-04-16
Rated 4 out of 5 by
Imconfused from
Response was quick
Live Experts gave helpful information about issues
Date published: 2022-04-16
Rated 5 out of 5 by
JWRS from
Completing Federal Income Tax Filing
No problems or challenges completing our Federal Income Taxes for 2021, despite late start and challenges locating many of my necessary forms. One challenge / question concerning non-business bad debt deduction, that I will be able to research and resolve prior to 2022 tax season.
Date published: 2022-04-16
Rated 5 out of 5 by
Mredd3 from
Another Painless Filing Process
I have been using TurboTax since its inception. It never fails to impress.
Date published: 2022-04-16
Rated 4 out of 5 by
PETLANE from
SUPER EASY USING TURBO TAX!
REALLY LIKE ALL THE PROMPTS WHILE USING TURBO TAX.
Date published: 2022-04-16
Rated 5 out of 5 by
JohnL141 from
TurboTax IS awesome!
I'm a TT user for several years now...they never disappoint. Got a late start on taxes this year due to chemo and other health issues. Running a (home office) graphics studio out of the home added to the complexity. My wife got all the income/expense/deduction records in order, and I settled into running through the familiar TT H&B prompts. In just a few hours work I ended with completed forms, ready to e-file! Gotta love it!
Date published: 2022-04-16
Rated 5 out of 5 by
DuncanForever from
Great way to do and file taxes
I hate doing the taxes, but the Turbotax step by step method and clarity of explanations makes this a fairly pain free experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Hibah from
Excellent software, but also comoplicated
it is cumbersome to download Turbo Tax on two computers. Using CD makes it easier, but download on two computers should be made easier.
Date published: 2022-04-16
Rated 3 out of 5 by
BG144 from
Surprising Glitches
We encountered surprisingly serious problems for the first time in many years of using TurboTax. In the federal section, when we entered identification information about our home, we got stuck in a loop. First, we were told to eliminate the data and then to add it. The second tech support person I spoke with gave me two bogus phone numbers, but the third one did supply us with a workaround. The New Jersey section gave us no option of entering the lifetime value of the spouse's pensions and IRAs. Tech support was unable to help.
Date published: 2022-04-16
Rated 5 out of 5 by
jnl82799 from
Turbo Tax is excellent
Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
All TurboTax® Offerings Reviews - Page 4676
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
AnnCPA from
Never get free state return
I prepare 3 different returns using TurboTax. I rarely finish any of them in one sitting. If I start a state return, it states I get the first one free, but when I go back into actually submit them, I end up being charged the $25 for all three returns.
Date published: 2022-04-16
Rated 4 out of 5 by
Imconfused from
Response was quick
Live Experts gave helpful information about issues
Date published: 2022-04-16
Rated 5 out of 5 by
JWRS from
Completing Federal Income Tax Filing
No problems or challenges completing our Federal Income Taxes for 2021, despite late start and challenges locating many of my necessary forms. One challenge / question concerning non-business bad debt deduction, that I will be able to research and resolve prior to 2022 tax season.
Date published: 2022-04-16
Rated 5 out of 5 by
Mredd3 from
Another Painless Filing Process
I have been using TurboTax since its inception. It never fails to impress.
Date published: 2022-04-16
Rated 4 out of 5 by
PETLANE from
SUPER EASY USING TURBO TAX!
REALLY LIKE ALL THE PROMPTS WHILE USING TURBO TAX.
Date published: 2022-04-16
Rated 5 out of 5 by
JohnL141 from
TurboTax IS awesome!
I'm a TT user for several years now...they never disappoint. Got a late start on taxes this year due to chemo and other health issues. Running a (home office) graphics studio out of the home added to the complexity. My wife got all the income/expense/deduction records in order, and I settled into running through the familiar TT H&B prompts. In just a few hours work I ended with completed forms, ready to e-file! Gotta love it!
Date published: 2022-04-16
Rated 5 out of 5 by
DuncanForever from
Great way to do and file taxes
I hate doing the taxes, but the Turbotax step by step method and clarity of explanations makes this a fairly pain free experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Hibah from
Excellent software, but also comoplicated
it is cumbersome to download Turbo Tax on two computers. Using CD makes it easier, but download on two computers should be made easier.
Date published: 2022-04-16
Rated 3 out of 5 by
BG144 from
Surprising Glitches
We encountered surprisingly serious problems for the first time in many years of using TurboTax. In the federal section, when we entered identification information about our home, we got stuck in a loop. First, we were told to eliminate the data and then to add it. The second tech support person I spoke with gave me two bogus phone numbers, but the third one did supply us with a workaround. The New Jersey section gave us no option of entering the lifetime value of the spouse's pensions and IRAs. Tech support was unable to help.
Date published: 2022-04-16
Rated 5 out of 5 by
jnl82799 from
Turbo Tax is excellent
Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
All TurboTax® Offerings Reviews - Page 4676
Date published: 2022-04-16