TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Never get free state return I prepare 3 different returns using TurboTax. I rarely finish any of them in one sitting. If I start a state return, it states I get the first one free, but when I go back into actually submit them, I end up being charged the $25 for all three returns.
Date published: 2022-04-16
Rated 4 out of 5 by from Response was quick Live Experts gave helpful information about issues
Date published: 2022-04-16
Rated 5 out of 5 by from Completing Federal Income Tax Filing No problems or challenges completing our Federal Income Taxes for 2021, despite late start and challenges locating many of my necessary forms. One challenge / question concerning non-business bad debt deduction, that I will be able to research and resolve prior to 2022 tax season.
Date published: 2022-04-16
Rated 5 out of 5 by from Another Painless Filing Process I have been using TurboTax since its inception. It never fails to impress.
Date published: 2022-04-16
Rated 4 out of 5 by from SUPER EASY USING TURBO TAX! REALLY LIKE ALL THE PROMPTS WHILE USING TURBO TAX.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax IS awesome! I'm a TT user for several years now...they never disappoint. Got a late start on taxes this year due to chemo and other health issues. Running a (home office) graphics studio out of the home added to the complexity. My wife got all the income/expense/deduction records in order, and I settled into running through the familiar TT H&B prompts. In just a few hours work I ended with completed forms, ready to e-file! Gotta love it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great way to do and file taxes I hate doing the taxes, but the Turbotax step by step method and clarity of explanations makes this a fairly pain free experience.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellent software, but also comoplicated it is cumbersome to download Turbo Tax on two computers. Using CD makes it easier, but download on two computers should be made easier.
Date published: 2022-04-16
Rated 3 out of 5 by from Surprising Glitches We encountered surprisingly serious problems for the first time in many years of using TurboTax. In the federal section, when we entered identification information about our home, we got stuck in a loop. First, we were told to eliminate the data and then to add it. The second tech support person I spoke with gave me two bogus phone numbers, but the third one did supply us with a workaround. The New Jersey section gave us no option of entering the lifetime value of the spouse's pensions and IRAs. Tech support was unable to help.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is excellent Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 4676
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Never get free state return I prepare 3 different returns using TurboTax. I rarely finish any of them in one sitting. If I start a state return, it states I get the first one free, but when I go back into actually submit them, I end up being charged the $25 for all three returns.
Date published: 2022-04-16
Rated 4 out of 5 by from Response was quick Live Experts gave helpful information about issues
Date published: 2022-04-16
Rated 5 out of 5 by from Completing Federal Income Tax Filing No problems or challenges completing our Federal Income Taxes for 2021, despite late start and challenges locating many of my necessary forms. One challenge / question concerning non-business bad debt deduction, that I will be able to research and resolve prior to 2022 tax season.
Date published: 2022-04-16
Rated 5 out of 5 by from Another Painless Filing Process I have been using TurboTax since its inception. It never fails to impress.
Date published: 2022-04-16
Rated 4 out of 5 by from SUPER EASY USING TURBO TAX! REALLY LIKE ALL THE PROMPTS WHILE USING TURBO TAX.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax IS awesome! I'm a TT user for several years now...they never disappoint. Got a late start on taxes this year due to chemo and other health issues. Running a (home office) graphics studio out of the home added to the complexity. My wife got all the income/expense/deduction records in order, and I settled into running through the familiar TT H&B prompts. In just a few hours work I ended with completed forms, ready to e-file! Gotta love it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great way to do and file taxes I hate doing the taxes, but the Turbotax step by step method and clarity of explanations makes this a fairly pain free experience.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellent software, but also comoplicated it is cumbersome to download Turbo Tax on two computers. Using CD makes it easier, but download on two computers should be made easier.
Date published: 2022-04-16
Rated 3 out of 5 by from Surprising Glitches We encountered surprisingly serious problems for the first time in many years of using TurboTax. In the federal section, when we entered identification information about our home, we got stuck in a loop. First, we were told to eliminate the data and then to add it. The second tech support person I spoke with gave me two bogus phone numbers, but the third one did supply us with a workaround. The New Jersey section gave us no option of entering the lifetime value of the spouse's pensions and IRAs. Tech support was unable to help.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is excellent Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 4676