TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! I love using TurboTax to file my taxes. It's easy to use and makes filing taxes stress free.
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax Review It's okay. Still some confusing instructions when refinance and more than one mortgage company involved. Encountered this in previous year. Next year taxes will be complicated, don't think it calculated estimated tax or asked enough questions to allow it to calculate properly. Will be taking to a CPA next year. Turbo Tax seems limited except for basic tax situations.
Date published: 2021-03-30
Rated 5 out of 5 by from Great Experience My experience was great. Both Shelene and John, the experts, were great. The various steps were a little tedious but helped a lot to maneuver me throughout the entire process. In fact, albeit tedious, the process was much better compared to prior years. It is obvious that TurboTax put a lot of careful thought into its updated process.
Date published: 2021-03-30
Rated 5 out of 5 by from great good time saver will do it next year. thanyou for your time
Date published: 2021-03-30
Rated 5 out of 5 by from Great Product I had a great experience with Turbo Tax this year just like every other year.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax will provide the help you need. I had to call several times because 2020 was a confusing year with changes to the tax rules. I had some problems with a back door ROTH IRA that caused a lot of confusion.
Date published: 2021-03-30
Rated 5 out of 5 by from Awesome Its Great. It was nice to have an easy to use system.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax Free File was fast and easy! The free file format was easy to use. The process was super fast!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax is superb! I initially tried FreeFile. This app was so easy to use and the instructions were clear and direct. Your agent Tom from Oregon helped uncover a program glitch affecting MA filers who have State Pension income. He worked with me and others at Turbo Tax over a 2-day period to correct the problem so my return could be completed and filed. He was very patient and please to work with. He exceeded all expectations! However, this glitch needs to be addressed at another level to eliminate the problem for all other users. Otherwise, a great program. I tried to file with FreeFile, but that turned into a nightmare because I had to type in all my W-2 and 1099R data manually. I liked that your program allowed me to scan the forms on my desktop and click/drag them into your files. Easy-Peasy!!! Thanks so much!!!
Date published: 2021-03-30
Rated 5 out of 5 by from Great product It was simple to use. Very user friendly and detailed.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4672
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! I love using TurboTax to file my taxes. It's easy to use and makes filing taxes stress free.
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax Review It's okay. Still some confusing instructions when refinance and more than one mortgage company involved. Encountered this in previous year. Next year taxes will be complicated, don't think it calculated estimated tax or asked enough questions to allow it to calculate properly. Will be taking to a CPA next year. Turbo Tax seems limited except for basic tax situations.
Date published: 2021-03-30
Rated 5 out of 5 by from Great Experience My experience was great. Both Shelene and John, the experts, were great. The various steps were a little tedious but helped a lot to maneuver me throughout the entire process. In fact, albeit tedious, the process was much better compared to prior years. It is obvious that TurboTax put a lot of careful thought into its updated process.
Date published: 2021-03-30
Rated 5 out of 5 by from great good time saver will do it next year. thanyou for your time
Date published: 2021-03-30
Rated 5 out of 5 by from Great Product I had a great experience with Turbo Tax this year just like every other year.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax will provide the help you need. I had to call several times because 2020 was a confusing year with changes to the tax rules. I had some problems with a back door ROTH IRA that caused a lot of confusion.
Date published: 2021-03-30
Rated 5 out of 5 by from Awesome Its Great. It was nice to have an easy to use system.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax Free File was fast and easy! The free file format was easy to use. The process was super fast!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax is superb! I initially tried FreeFile. This app was so easy to use and the instructions were clear and direct. Your agent Tom from Oregon helped uncover a program glitch affecting MA filers who have State Pension income. He worked with me and others at Turbo Tax over a 2-day period to correct the problem so my return could be completed and filed. He was very patient and please to work with. He exceeded all expectations! However, this glitch needs to be addressed at another level to eliminate the problem for all other users. Otherwise, a great program. I tried to file with FreeFile, but that turned into a nightmare because I had to type in all my W-2 and 1099R data manually. I liked that your program allowed me to scan the forms on my desktop and click/drag them into your files. Easy-Peasy!!! Thanks so much!!!
Date published: 2021-03-30
Rated 5 out of 5 by from Great product It was simple to use. Very user friendly and detailed.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4672