TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TurboTax is user friendly Any questions that arose were answered quickly and by a friendly representative
Date published: 2023-04-02
Rated 2 out of 5 by from So much time wasted, used to be better So many upcharge solicitations. So much time wasted "checking your data" you're not checking anything, you're just making it seem like I'm getting value. Also it forces you to go through all the steps instead of just updating last years items
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is the best! Accurate and fast. I have been using Turbo Tax for many years for myself and family members and have never had a problem. It is easy, user friendly, thorough and accurate. I have compared tax returns prepared by a CPA to TurboTax. Both resulted with the same tax information. When unsure about a tax issue, I have found answers on TurboTax. I am very satisfied with TurboTax and will continue to use it for years to come. Thank you TurboTax.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to use TT is easy to use, just follow instructions and bingo you can be a winner too.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax Has Served Me Well for Decades I have been using TurboTax for as long as I can remember. It is easy to follow and has the capability of doing "what-if" planning calculations.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is the new way to file taxes for me Easy to explore and navigate and very helpful when I need assistance
Date published: 2023-04-02
Rated 2 out of 5 by from Convoluted and difficult to use tax software Turbo tax makes the simple things difficult. If you prefer to search the side bar all the time for things that should be easy this is the software for you! It took me 30 mins to figure out how to add my expenses to my 1099 NEC and they made me pay for the premium for no reason. There isn't even a difference in premium and normal and no way to go back and undo it. Took over 4 1/2 hours to complete the returns and they give a 29min goal. Give me a break...
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome I had a complex situation this year. Was not difficult
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax makes Tax Season Less Stressful! I am pleased with how Turbo Tax guides you through all situations, even owning a small business. I am confident I was able to get the biggest refund available with the guidance provided.
Date published: 2023-04-02
Rated 5 out of 5 by from Love turbo tax Good. Turbo tax helped with some problems and gave good info
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4663
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is user friendly Any questions that arose were answered quickly and by a friendly representative
Date published: 2023-04-02
Rated 2 out of 5 by from So much time wasted, used to be better So many upcharge solicitations. So much time wasted "checking your data" you're not checking anything, you're just making it seem like I'm getting value. Also it forces you to go through all the steps instead of just updating last years items
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is the best! Accurate and fast. I have been using Turbo Tax for many years for myself and family members and have never had a problem. It is easy, user friendly, thorough and accurate. I have compared tax returns prepared by a CPA to TurboTax. Both resulted with the same tax information. When unsure about a tax issue, I have found answers on TurboTax. I am very satisfied with TurboTax and will continue to use it for years to come. Thank you TurboTax.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to use TT is easy to use, just follow instructions and bingo you can be a winner too.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax Has Served Me Well for Decades I have been using TurboTax for as long as I can remember. It is easy to follow and has the capability of doing "what-if" planning calculations.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is the new way to file taxes for me Easy to explore and navigate and very helpful when I need assistance
Date published: 2023-04-02
Rated 2 out of 5 by from Convoluted and difficult to use tax software Turbo tax makes the simple things difficult. If you prefer to search the side bar all the time for things that should be easy this is the software for you! It took me 30 mins to figure out how to add my expenses to my 1099 NEC and they made me pay for the premium for no reason. There isn't even a difference in premium and normal and no way to go back and undo it. Took over 4 1/2 hours to complete the returns and they give a 29min goal. Give me a break...
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome I had a complex situation this year. Was not difficult
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax makes Tax Season Less Stressful! I am pleased with how Turbo Tax guides you through all situations, even owning a small business. I am confident I was able to get the biggest refund available with the guidance provided.
Date published: 2023-04-02
Rated 5 out of 5 by from Love turbo tax Good. Turbo tax helped with some problems and gave good info
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4663