TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Kiki P Dee from
charging to process a refund is absurd
It was good until you charged me to process my refund
Date published: 2023-04-02
Rated 4 out of 5 by
susus from
Mixed experience
I had a complicated return - The Live Assistance I signed up for was not good. It seemed the experts had little training beyond answering the most basic questions. I had to delete all my information and restart to cancel Live Assistance - I was not prepared to pay extra for a poor service. Turbo Tax Community is a great asset and I got a lot of answers to my questions on this site. Having Form 8938 is a bonus and its why I ended up filing with Turbo Tax this year. Will I use Turbo Tax Again. Yes.
Date published: 2023-04-02
Rated 5 out of 5 by
DawnH2021 from
Thanks for your Help
This year was a bit more confusing, but I made it through with Turbo Tax. Thanks.
Date published: 2023-04-02
Rated 4 out of 5 by
null from
Could not transfer the PDF file from last year's
I used Turbo Tax since 2006, and I could not transfer my last year's PDF file (tax. file was not saved). It was a big headache. Hope it can be improved. It seems other PDF file (such as HR Block) can be transferred.
Date published: 2023-04-02
Rated 5 out of 5 by
lmastro from
first time self taxes
walked me through the whole process easier than i thought it would be
Date published: 2023-04-02
Rated 5 out of 5 by
Jaquan913 from
Turbotax Great!
Turbo Tax was easy to use. And very fast. Recommended
Date published: 2023-04-02
Rated 5 out of 5 by
Lomeingirl from
Makes The Painful Less Painful
I knew this year's taxes were going to be unpleasant but TT got it done in under two hours. I am confident in the accuracy of the returns I filed and feel like everything was checked to give me the most return possible.
Date published: 2023-04-02
Rated 4 out of 5 by
scotty dew from
Review of 22 Turbo Tax
Worked well for the return. When filing by mail, I'm we're not sure how to get it to say we're done. It keeps saying "continue" when we open Turbo Tax. Other than that, it all worked well in doing the calculations.
Date published: 2023-04-02
Rated 5 out of 5 by
Taxer22Here from
Easy to Navigate
I went back to doing my own taxes for the first time in over eight years. TurboTax made it easy and seemed thorough.
Date published: 2023-04-02
Rated 5 out of 5 by
Me and Taxes from
Turbo Tax Extremely Helpful
This is the 11th year I have used Turbo Tax. Never have I been audited and the process is extremely easy. Took me about 2 hours to complete due to the various tabs to go through yet well worth it!!
All TurboTax® Offerings Reviews - Page 4660
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Kiki P Dee from
charging to process a refund is absurd
It was good until you charged me to process my refund
Date published: 2023-04-02
Rated 4 out of 5 by
susus from
Mixed experience
I had a complicated return - The Live Assistance I signed up for was not good. It seemed the experts had little training beyond answering the most basic questions. I had to delete all my information and restart to cancel Live Assistance - I was not prepared to pay extra for a poor service. Turbo Tax Community is a great asset and I got a lot of answers to my questions on this site. Having Form 8938 is a bonus and its why I ended up filing with Turbo Tax this year. Will I use Turbo Tax Again. Yes.
Date published: 2023-04-02
Rated 5 out of 5 by
DawnH2021 from
Thanks for your Help
This year was a bit more confusing, but I made it through with Turbo Tax. Thanks.
Date published: 2023-04-02
Rated 4 out of 5 by
null from
Could not transfer the PDF file from last year's
I used Turbo Tax since 2006, and I could not transfer my last year's PDF file (tax. file was not saved). It was a big headache. Hope it can be improved. It seems other PDF file (such as HR Block) can be transferred.
Date published: 2023-04-02
Rated 5 out of 5 by
lmastro from
first time self taxes
walked me through the whole process easier than i thought it would be
Date published: 2023-04-02
Rated 5 out of 5 by
Jaquan913 from
Turbotax Great!
Turbo Tax was easy to use. And very fast. Recommended
Date published: 2023-04-02
Rated 5 out of 5 by
Lomeingirl from
Makes The Painful Less Painful
I knew this year's taxes were going to be unpleasant but TT got it done in under two hours. I am confident in the accuracy of the returns I filed and feel like everything was checked to give me the most return possible.
Date published: 2023-04-02
Rated 4 out of 5 by
scotty dew from
Review of 22 Turbo Tax
Worked well for the return. When filing by mail, I'm we're not sure how to get it to say we're done. It keeps saying "continue" when we open Turbo Tax. Other than that, it all worked well in doing the calculations.
Date published: 2023-04-02
Rated 5 out of 5 by
Taxer22Here from
Easy to Navigate
I went back to doing my own taxes for the first time in over eight years. TurboTax made it easy and seemed thorough.
Date published: 2023-04-02
Rated 5 out of 5 by
Me and Taxes from
Turbo Tax Extremely Helpful
This is the 11th year I have used Turbo Tax. Never have I been audited and the process is extremely easy. Took me about 2 hours to complete due to the various tabs to go through yet well worth it!!
All TurboTax® Offerings Reviews - Page 4660
Date published: 2023-04-02