TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I always recamend turo tax I have been using turbo tax for past 10 years, its great.
Date published: 2023-04-02
Rated 5 out of 5 by from Worked great for 8th year All works great for being 92 years old! I have used it for 8 years now!
Date published: 2023-04-02
Rated 1 out of 5 by from Deleted all of my information and made me reenter. I spent over 90 minutes filling everything out just to have TurboTax make me start over the next time I logged in to review with my husband and submit. And then they upped the price from the first time I had logged in. Horrible company, horrible service. I've used them because of convenience in the past but this year was neither quick nor convenient. Their prices keep going up every year while they lobby to keep taxes as complicated as possible. This is my last year giving them any money.
Date published: 2023-04-02
Rated 1 out of 5 by from Disappointed in TurboTax Last year, TurboTax 2021 failed to see that I forgot to enter my own Soc. Sec. benefits resulting in a total of only 1/2 the correct amount. It passed review somehow. I caught this while preparing my current 2022 return when a comparison to previous years was shown on screen. I have since filed an Amended return and paid the additional $3000. Very disappointed in this software for not catching this.
Date published: 2023-04-02
Rated 3 out of 5 by from Live help When contacted for help after tax return was rejected the expert live agent that I paid good money for expert advice sent me an email with instructions that I didn’t understand in the first place. Not very helpful at all! Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by from This was a great "First Time Filer" experience ! Quick and easy, and I learned a bit about what my obligations are as a tax payer.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome Best software to file federal and state taxes. I am very much recommending this to others.
Date published: 2023-04-02
Rated 5 out of 5 by from Good It was very very very very very very very very good.
Date published: 2023-04-02
Rated 2 out of 5 by from DIFFICULT TO APPORTION STATE RETURNS Difficult to apportion state income if one spouse works in two different states (such as MA and RI) and spouse only works in one state (RI) but live in MA. Offline calculation needed to complete non-resident return
Date published: 2023-04-02
Rated 5 out of 5 by from Very easy to use I've used Turbo Tax for many years and always had an easy time. It was a bit more complex this year with starting a new business, but once I got to the proper forms it was very easy to follow the steps.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I always recamend turo tax I have been using turbo tax for past 10 years, its great.
Date published: 2023-04-02
Rated 5 out of 5 by from Worked great for 8th year All works great for being 92 years old! I have used it for 8 years now!
Date published: 2023-04-02
Rated 1 out of 5 by from Deleted all of my information and made me reenter. I spent over 90 minutes filling everything out just to have TurboTax make me start over the next time I logged in to review with my husband and submit. And then they upped the price from the first time I had logged in. Horrible company, horrible service. I've used them because of convenience in the past but this year was neither quick nor convenient. Their prices keep going up every year while they lobby to keep taxes as complicated as possible. This is my last year giving them any money.
Date published: 2023-04-02
Rated 1 out of 5 by from Disappointed in TurboTax Last year, TurboTax 2021 failed to see that I forgot to enter my own Soc. Sec. benefits resulting in a total of only 1/2 the correct amount. It passed review somehow. I caught this while preparing my current 2022 return when a comparison to previous years was shown on screen. I have since filed an Amended return and paid the additional $3000. Very disappointed in this software for not catching this.
Date published: 2023-04-02
Rated 3 out of 5 by from Live help When contacted for help after tax return was rejected the expert live agent that I paid good money for expert advice sent me an email with instructions that I didn’t understand in the first place. Not very helpful at all! Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by from This was a great "First Time Filer" experience ! Quick and easy, and I learned a bit about what my obligations are as a tax payer.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome Best software to file federal and state taxes. I am very much recommending this to others.
Date published: 2023-04-02
Rated 5 out of 5 by from Good It was very very very very very very very very good.
Date published: 2023-04-02
Rated 2 out of 5 by from DIFFICULT TO APPORTION STATE RETURNS Difficult to apportion state income if one spouse works in two different states (such as MA and RI) and spouse only works in one state (RI) but live in MA. Offline calculation needed to complete non-resident return
Date published: 2023-04-02
Rated 5 out of 5 by from Very easy to use I've used Turbo Tax for many years and always had an easy time. It was a bit more complex this year with starting a new business, but once I got to the proper forms it was very easy to follow the steps.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4655