TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
08281963 from
I always recamend turo tax
I have been using turbo tax for past 10 years, its great.
Date published: 2023-04-02
Rated 5 out of 5 by
null from
Worked great for 8th year
All works great for being 92 years old! I have used it for 8 years now!
Date published: 2023-04-02
Rated 1 out of 5 by
rshea06 from
Deleted all of my information and made me reenter.
I spent over 90 minutes filling everything out just to have TurboTax make me start over the next time I logged in to review with my husband and submit. And then they upped the price from the first time I had logged in. Horrible company, horrible service. I've used them because of convenience in the past but this year was neither quick nor convenient. Their prices keep going up every year while they lobby to keep taxes as complicated as possible. This is my last year giving them any money.
Date published: 2023-04-02
Rated 1 out of 5 by
Mogsailor from
Disappointed in TurboTax
Last year, TurboTax 2021 failed to see that I forgot to enter my own Soc. Sec. benefits resulting in a total of only 1/2 the correct amount. It passed review somehow. I caught this while preparing my current 2022 return when a comparison to previous years was shown on screen. I have since filed an Amended return and paid the additional $3000. Very disappointed in this software for not catching this.
Date published: 2023-04-02
Rated 3 out of 5 by
Kat4will from
Live help
When contacted for help after tax return was rejected the expert live agent that I paid good money for expert advice sent me an email with instructions that I didn’t understand in the first place. Not very helpful at all! Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by
SaxonPhia from
This was a great "First Time Filer" experience !
Quick and easy, and I learned a bit about what my obligations are as a tax payer.
Date published: 2023-04-02
Rated 5 out of 5 by
Pradip1970 from
Turbo Tax is Awesome
Best software to file federal and state taxes. I am very much recommending this to others.
Date published: 2023-04-02
Rated 5 out of 5 by
Rick2345667 from
Good
It was very very very very very very very very good.
Date published: 2023-04-02
Rated 2 out of 5 by
ENTax from
DIFFICULT TO APPORTION STATE RETURNS
Difficult to apportion state income if one spouse works in two different states (such as MA and RI) and spouse only works in one state (RI) but live in MA. Offline calculation needed to complete non-resident return
Date published: 2023-04-02
Rated 5 out of 5 by
MimiMT from
Very easy to use
I've used Turbo Tax for many years and always had an easy time. It was a bit more complex this year with starting a new business, but once I got to the proper forms it was very easy to follow the steps.
All TurboTax® Offerings Reviews - Page 4655
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
08281963 from
I always recamend turo tax
I have been using turbo tax for past 10 years, its great.
Date published: 2023-04-02
Rated 5 out of 5 by
null from
Worked great for 8th year
All works great for being 92 years old! I have used it for 8 years now!
Date published: 2023-04-02
Rated 1 out of 5 by
rshea06 from
Deleted all of my information and made me reenter.
I spent over 90 minutes filling everything out just to have TurboTax make me start over the next time I logged in to review with my husband and submit. And then they upped the price from the first time I had logged in. Horrible company, horrible service. I've used them because of convenience in the past but this year was neither quick nor convenient. Their prices keep going up every year while they lobby to keep taxes as complicated as possible. This is my last year giving them any money.
Date published: 2023-04-02
Rated 1 out of 5 by
Mogsailor from
Disappointed in TurboTax
Last year, TurboTax 2021 failed to see that I forgot to enter my own Soc. Sec. benefits resulting in a total of only 1/2 the correct amount. It passed review somehow. I caught this while preparing my current 2022 return when a comparison to previous years was shown on screen. I have since filed an Amended return and paid the additional $3000. Very disappointed in this software for not catching this.
Date published: 2023-04-02
Rated 3 out of 5 by
Kat4will from
Live help
When contacted for help after tax return was rejected the expert live agent that I paid good money for expert advice sent me an email with instructions that I didn’t understand in the first place. Not very helpful at all! Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by
SaxonPhia from
This was a great "First Time Filer" experience !
Quick and easy, and I learned a bit about what my obligations are as a tax payer.
Date published: 2023-04-02
Rated 5 out of 5 by
Pradip1970 from
Turbo Tax is Awesome
Best software to file federal and state taxes. I am very much recommending this to others.
Date published: 2023-04-02
Rated 5 out of 5 by
Rick2345667 from
Good
It was very very very very very very very very good.
Date published: 2023-04-02
Rated 2 out of 5 by
ENTax from
DIFFICULT TO APPORTION STATE RETURNS
Difficult to apportion state income if one spouse works in two different states (such as MA and RI) and spouse only works in one state (RI) but live in MA. Offline calculation needed to complete non-resident return
Date published: 2023-04-02
Rated 5 out of 5 by
MimiMT from
Very easy to use
I've used Turbo Tax for many years and always had an easy time. It was a bit more complex this year with starting a new business, but once I got to the proper forms it was very easy to follow the steps.
All TurboTax® Offerings Reviews - Page 4655
Date published: 2023-04-02