TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax Review The program's Easy Step is comprehensive and easy to navigate. However, it sometime doesn't provide simple access to forms or entry when checking errors on review, and it seems to hold old info without updating. I long ago stopped employing babysitters for my children, but it seems to retain info on employment taxes for care-givers even though I correct it each year.
Date published: 2021-04-01
Rated 5 out of 5 by from Good to go Get's the job done fast and easy. Intuitive and simple to use. Better than dealing with a third party for most tax situations.
Date published: 2021-04-01
Rated 5 out of 5 by from Easy and Fast This is a really fast and easy way to file. Will use again!
Date published: 2021-04-01
Rated 5 out of 5 by from Great Great experience! Oh! 33 characters too short! Whatever will I do?
Date published: 2021-04-01
Rated 5 out of 5 by from I loved doing my taxes I actually enjoyed doing my own taxes for the first time
Date published: 2021-04-01
Rated 5 out of 5 by from Have happily been using Turbo Tax for many years Very helpful with self employed business as well as personal returns.
Date published: 2021-04-01
Rated 5 out of 5 by from I sent They Spent Easy to use plenty of safe guards for olpharts like me.
Date published: 2021-04-01
Rated 4 out of 5 by from Helpful Super easy to use! So helpful for the first time doing taxes on my own
Date published: 2021-04-01
Rated 2 out of 5 by from Misleading I think TurboTax is a wonderful product as far as helping the average person do their taxes. What I find to be incredibly misleading is the string you along in doing your entire return only to hit you at the very end with a "because you have this ONE thing that is required in most tax returns you now need to upgrade to our Fabulous Amazing Edition" then a $40 processing fee to take it directly from your returns?? Looking forward to other options in the future.
Date published: 2021-04-01
Rated 1 out of 5 by from Turbo Tax Can't Be Bothered to Fix Mortgage Deduct After several complaints via phone personally (and numerous attempts reported by other users) Turbo Tax has neglected to provide a fix for bad coding that breaks reporting for a refinance of a mortgage over $750,000. A clunky hand calculator method is recommended where it is obvious there is an underlying programing error in the mortgage pro-ration field.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4654
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax Review The program's Easy Step is comprehensive and easy to navigate. However, it sometime doesn't provide simple access to forms or entry when checking errors on review, and it seems to hold old info without updating. I long ago stopped employing babysitters for my children, but it seems to retain info on employment taxes for care-givers even though I correct it each year.
Date published: 2021-04-01
Rated 5 out of 5 by from Good to go Get's the job done fast and easy. Intuitive and simple to use. Better than dealing with a third party for most tax situations.
Date published: 2021-04-01
Rated 5 out of 5 by from Easy and Fast This is a really fast and easy way to file. Will use again!
Date published: 2021-04-01
Rated 5 out of 5 by from Great Great experience! Oh! 33 characters too short! Whatever will I do?
Date published: 2021-04-01
Rated 5 out of 5 by from I loved doing my taxes I actually enjoyed doing my own taxes for the first time
Date published: 2021-04-01
Rated 5 out of 5 by from Have happily been using Turbo Tax for many years Very helpful with self employed business as well as personal returns.
Date published: 2021-04-01
Rated 5 out of 5 by from I sent They Spent Easy to use plenty of safe guards for olpharts like me.
Date published: 2021-04-01
Rated 4 out of 5 by from Helpful Super easy to use! So helpful for the first time doing taxes on my own
Date published: 2021-04-01
Rated 2 out of 5 by from Misleading I think TurboTax is a wonderful product as far as helping the average person do their taxes. What I find to be incredibly misleading is the string you along in doing your entire return only to hit you at the very end with a "because you have this ONE thing that is required in most tax returns you now need to upgrade to our Fabulous Amazing Edition" then a $40 processing fee to take it directly from your returns?? Looking forward to other options in the future.
Date published: 2021-04-01
Rated 1 out of 5 by from Turbo Tax Can't Be Bothered to Fix Mortgage Deduct After several complaints via phone personally (and numerous attempts reported by other users) Turbo Tax has neglected to provide a fix for bad coding that breaks reporting for a refinance of a mortgage over $750,000. A clunky hand calculator method is recommended where it is obvious there is an underlying programing error in the mortgage pro-ration field.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4654