TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Wouldnt let me e- file my MN return, no quick supp I paid for the MN state product, it wont let me efile the return. tried to find help online, nope! nada zip zilch.. they gave me a phone number to call but said my wait time was estimated at over an hour. Disappointed for sure. ill be looking for other options next year.
Date published: 2021-03-16
Rated 4 out of 5 by from Lots of snags at the last moment An exasperating aspect of the turbotax software are the last minute snags -- bugs which ask one to do the impossible, to correct an override you might have made in a return years ago. I had this in my address section. It keeps saying the legal name of my co is an Override which must be removed. Again and again it goes around in a circle asking me to correct what can't be "corrected." Finally goes through for some reason -- but what a pain and what a fright, for nothing!
Date published: 2021-03-16
Rated 4 out of 5 by from HAVE USED TURBO TAX FOR YEARS AND IT'S GREAT Turbo Tax walks you through every step from income, investments, to deductions. That's a great feature so you aren't paying more in taxes than are required.
Date published: 2021-03-16
Rated 4 out of 5 by from GOOD Some questions where harder to find answers for but overall a good experience with them. I have used them one other time and it was about the same as last time. I paid the $45 fee last time and it did the exact same as the first time.
Date published: 2021-03-16
Rated 4 out of 5 by from Super quick!! Love it! Awesome program and I will use again next year! I use Turbo Tax for my personal taxes but now I will continue to use on business taxes.
Date published: 2021-03-16
Rated 3 out of 5 by from It was easy I like using TurboTax because it's easy to follow the prompts however I was disenchanted to learn that after some time I would need to be charged $65 due to some itemizations and then later to learn that there was a fee of $40. since I was paying from the return. Next time I will be more aware.
Date published: 2021-03-16
Rated 4 out of 5 by from AZ state S corp return Even though I entered that my s corp did not conduct business outside of the state (AZ) the program still forced me to fill out AZ MSP. Others have had this problem as well.
Date published: 2021-03-16
Rated 5 out of 5 by from turbotax is the best on this flat earth... so easy the by step by step as easy as 1,2,3 its must use if you any type of help they are right there to jump in and help fix or explain whatever is needed
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is simple. I spent under three hours completing the federal and state return. Everything is step by step, ensuring no mistakes.
Date published: 2021-03-16
Rated 5 out of 5 by from So easy to use! So easy to use! I’ve been using it for 6 years and never any issues
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 4650
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Wouldnt let me e- file my MN return, no quick supp I paid for the MN state product, it wont let me efile the return. tried to find help online, nope! nada zip zilch.. they gave me a phone number to call but said my wait time was estimated at over an hour. Disappointed for sure. ill be looking for other options next year.
Date published: 2021-03-16
Rated 4 out of 5 by from Lots of snags at the last moment An exasperating aspect of the turbotax software are the last minute snags -- bugs which ask one to do the impossible, to correct an override you might have made in a return years ago. I had this in my address section. It keeps saying the legal name of my co is an Override which must be removed. Again and again it goes around in a circle asking me to correct what can't be "corrected." Finally goes through for some reason -- but what a pain and what a fright, for nothing!
Date published: 2021-03-16
Rated 4 out of 5 by from HAVE USED TURBO TAX FOR YEARS AND IT'S GREAT Turbo Tax walks you through every step from income, investments, to deductions. That's a great feature so you aren't paying more in taxes than are required.
Date published: 2021-03-16
Rated 4 out of 5 by from GOOD Some questions where harder to find answers for but overall a good experience with them. I have used them one other time and it was about the same as last time. I paid the $45 fee last time and it did the exact same as the first time.
Date published: 2021-03-16
Rated 4 out of 5 by from Super quick!! Love it! Awesome program and I will use again next year! I use Turbo Tax for my personal taxes but now I will continue to use on business taxes.
Date published: 2021-03-16
Rated 3 out of 5 by from It was easy I like using TurboTax because it's easy to follow the prompts however I was disenchanted to learn that after some time I would need to be charged $65 due to some itemizations and then later to learn that there was a fee of $40. since I was paying from the return. Next time I will be more aware.
Date published: 2021-03-16
Rated 4 out of 5 by from AZ state S corp return Even though I entered that my s corp did not conduct business outside of the state (AZ) the program still forced me to fill out AZ MSP. Others have had this problem as well.
Date published: 2021-03-16
Rated 5 out of 5 by from turbotax is the best on this flat earth... so easy the by step by step as easy as 1,2,3 its must use if you any type of help they are right there to jump in and help fix or explain whatever is needed
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is simple. I spent under three hours completing the federal and state return. Everything is step by step, ensuring no mistakes.
Date published: 2021-03-16
Rated 5 out of 5 by from So easy to use! So easy to use! I’ve been using it for 6 years and never any issues
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 4650