TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from The Gratest of all Turbo Tax did not need a whole lot of help but one thing for sure that really help me on getting through the process and actually finishing them up were the reminders you kept on top of really if it werent for those notifications I dont think i would of done it.
Date published: 2021-04-02
Rated 5 out of 5 by from amesome great.easy. the best tax software. i will always use turbo tax
Date published: 2021-04-02
Rated 5 out of 5 by from Easiest Ever! What a difference this year's Turbotax was. In past years I needed help getting out of glitches and had to call the help desk, which was not easy to access.This year I was able to click on the answers and complete my tax filing in a few hours. Of course I always do prep work, gathering essential tax papers, writing down the categories and numbers, and adding them up to make sure everything is included. Thank you for making your product very user friendly!
Date published: 2021-04-02
Rated 5 out of 5 by from Used since 2000 With the current tax laws, taxes have been simplified for people like me. Turbotax makes stepping thru the muck easier. I do wish that the import function was better for two of my institutions.
Date published: 2021-04-02
Rated 1 out of 5 by from TurboTax Forces manual entry of options spreads that take a minimum of 5 clicks for every entry even though its the same changes for all of them. Similar with physical ETF payouts. Sneaks in hidden fees and tries to upsell every chance it gets. In general a really bad platform that I'd avoid if there were viable alternatives for self filing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax has always been easy and accurate! I have been using Turbo Tax for years and have always found it so easy to use. It gives step by step directions so you won't miss a thing. I feel confident after using Turbo Tax.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax system is GREAT I didn't think I could do my own taxes, but Turbo Tax made it possible. It's very intuitive and terms are explained in simplest ways. I didn't have to wonder, because when I find myself a bit confused, I searched the item and it comes up along with explanation or example. Will use it again next year, for sure!
Date published: 2021-04-02
Rated 4 out of 5 by from awesome THIS WEBSITE IS VERY HELPFUL AND WILL MORE THAN LIKELY BE USING IT FOR THE REST OF MY LIFE
Date published: 2021-04-02
Rated 3 out of 5 by from TurboTax is going downhill Too many mistakes. No actual customer support, only gives generic answers that don't help at all. It use to be much better, shape up TurboTax!
Date published: 2021-04-02
Rated 2 out of 5 by from not as good as it should be missed a bunch of stuff it should have caught and im no expert. I have a small LLC and had to go through taxes several times and fix errors that TT missed that I would have been nailed on. It said I had a good audit when it actually sucked. I expected better out of TT
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4650
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Gratest of all Turbo Tax did not need a whole lot of help but one thing for sure that really help me on getting through the process and actually finishing them up were the reminders you kept on top of really if it werent for those notifications I dont think i would of done it.
Date published: 2021-04-02
Rated 5 out of 5 by from amesome great.easy. the best tax software. i will always use turbo tax
Date published: 2021-04-02
Rated 5 out of 5 by from Easiest Ever! What a difference this year's Turbotax was. In past years I needed help getting out of glitches and had to call the help desk, which was not easy to access.This year I was able to click on the answers and complete my tax filing in a few hours. Of course I always do prep work, gathering essential tax papers, writing down the categories and numbers, and adding them up to make sure everything is included. Thank you for making your product very user friendly!
Date published: 2021-04-02
Rated 5 out of 5 by from Used since 2000 With the current tax laws, taxes have been simplified for people like me. Turbotax makes stepping thru the muck easier. I do wish that the import function was better for two of my institutions.
Date published: 2021-04-02
Rated 1 out of 5 by from TurboTax Forces manual entry of options spreads that take a minimum of 5 clicks for every entry even though its the same changes for all of them. Similar with physical ETF payouts. Sneaks in hidden fees and tries to upsell every chance it gets. In general a really bad platform that I'd avoid if there were viable alternatives for self filing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax has always been easy and accurate! I have been using Turbo Tax for years and have always found it so easy to use. It gives step by step directions so you won't miss a thing. I feel confident after using Turbo Tax.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax system is GREAT I didn't think I could do my own taxes, but Turbo Tax made it possible. It's very intuitive and terms are explained in simplest ways. I didn't have to wonder, because when I find myself a bit confused, I searched the item and it comes up along with explanation or example. Will use it again next year, for sure!
Date published: 2021-04-02
Rated 4 out of 5 by from awesome THIS WEBSITE IS VERY HELPFUL AND WILL MORE THAN LIKELY BE USING IT FOR THE REST OF MY LIFE
Date published: 2021-04-02
Rated 3 out of 5 by from TurboTax is going downhill Too many mistakes. No actual customer support, only gives generic answers that don't help at all. It use to be much better, shape up TurboTax!
Date published: 2021-04-02
Rated 2 out of 5 by from not as good as it should be missed a bunch of stuff it should have caught and im no expert. I have a small LLC and had to go through taxes several times and fix errors that TT missed that I would have been nailed on. It said I had a good audit when it actually sucked. I expected better out of TT
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4650