TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Good for Fed, awful for CA Spent way too many hours navigating ambiguous "corrections", especially with the CA filing. Determined errors on one of the forms that kept coming up when it shouldn't (forcing new employee credit - a bug known for a few years, but not resolved)
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is thorough and easy to use. I have been using TurboTax for several years and it has consistently been thorough and easy to use. The systematic approach to entering the necessary data, and succinct explanations of when a circumstance will or will not apply to my return are very helpful.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awsome Was very easy to get all information across was very helpful
Date published: 2022-03-14
Rated 1 out of 5 by from Customer for 10 years....never again I've been using Turbo tax for over 10 years. When I first started using, I qualified for free service due to my low income. Once I started making more money, I never minded paying more for the services provided. This year, I hit a stumbling block. I added an income (Robinhood) that did not need to be added since it actually had zero impact on my return. Once I added it in, Turbotax would not let me remove it, even after I spoke to customer service. In the end, I just paid for the upgrade package which did zero for my return and ended up having me give another 90 dollars. I hope turbo tax enjoys that extra money, I'll never use them again.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is awesome! Very user friendly, it guides you all the way in preparing tax returns.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is great So thankful for help doing my taxes. It's a necessary evil.
Date published: 2022-03-14
Rated 5 out of 5 by from Yay Super simple. Explains things when needed. Quick, easy, painless. Thank you!!
Date published: 2022-03-14
Rated 5 out of 5 by from Filing is easy with Turbotax! Lily is very helpful and very prompt in answering our questions.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is awesome!!!! The experience with Turbo Tax was quick and efficient. Love this option to file taxes.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo tax is good, but slightly misses the mark I have been using Turbo Tax for decades and am always happy that it enables me to do my taxes myself, despite the fact that they've gotten more complicated over the years. I do them in phases, however, and find that once I save and close, it no longer brings me back to the same spot where I left off. Otherwise would probably give 5 stars.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4648
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Good for Fed, awful for CA Spent way too many hours navigating ambiguous "corrections", especially with the CA filing. Determined errors on one of the forms that kept coming up when it shouldn't (forcing new employee credit - a bug known for a few years, but not resolved)
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is thorough and easy to use. I have been using TurboTax for several years and it has consistently been thorough and easy to use. The systematic approach to entering the necessary data, and succinct explanations of when a circumstance will or will not apply to my return are very helpful.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awsome Was very easy to get all information across was very helpful
Date published: 2022-03-14
Rated 1 out of 5 by from Customer for 10 years....never again I've been using Turbo tax for over 10 years. When I first started using, I qualified for free service due to my low income. Once I started making more money, I never minded paying more for the services provided. This year, I hit a stumbling block. I added an income (Robinhood) that did not need to be added since it actually had zero impact on my return. Once I added it in, Turbotax would not let me remove it, even after I spoke to customer service. In the end, I just paid for the upgrade package which did zero for my return and ended up having me give another 90 dollars. I hope turbo tax enjoys that extra money, I'll never use them again.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is awesome! Very user friendly, it guides you all the way in preparing tax returns.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is great So thankful for help doing my taxes. It's a necessary evil.
Date published: 2022-03-14
Rated 5 out of 5 by from Yay Super simple. Explains things when needed. Quick, easy, painless. Thank you!!
Date published: 2022-03-14
Rated 5 out of 5 by from Filing is easy with Turbotax! Lily is very helpful and very prompt in answering our questions.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is awesome!!!! The experience with Turbo Tax was quick and efficient. Love this option to file taxes.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo tax is good, but slightly misses the mark I have been using Turbo Tax for decades and am always happy that it enables me to do my taxes myself, despite the fact that they've gotten more complicated over the years. I do them in phases, however, and find that once I save and close, it no longer brings me back to the same spot where I left off. Otherwise would probably give 5 stars.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4648