TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Stair Specialist from
Turbo Tax makes it easy.
Live Chat worked well. I was able to get back on track and finish my return.
Date published: 2023-01-30
Rated 3 out of 5 by
BBallinMama from
Misleading fees
You advertise $39 to file but $78 was deducted from my return. It was like I was double charged. VERY MISLEADING
Date published: 2023-01-30
Rated 5 out of 5 by
QJLJ from
really simple and quick
definitely helps you and guide you navigate through the system, really defines things when you are confused
Date published: 2023-01-30
Rated 5 out of 5 by
EJY09 from
Easy Tax filing!
TurboTax has always made it simple and stress free to file our taxes! We will always use them!
Date published: 2023-01-30
Rated 5 out of 5 by
SStephenSS from
Turbo Tax is awesome!
It's easy to use and get all the help I need to file my taxes
Date published: 2023-01-30
Rated 5 out of 5 by
SingleFemaleFiler from
Many years in a row
I have been a customer for years for many years. I feel confident and secure using their software and tax preparation platform. I used to be a volunteer tax preparer and I recommend TurboTax to family and friends.
Date published: 2023-01-30
Rated 5 out of 5 by
Love292929292929 from
Awesome
Awesome and very easy to use and great customer service.
Date published: 2023-01-30
Rated 4 out of 5 by
BOwens12 from
Easy to file, but needs some clarity in billing
Filing was easy and it was much clearer keeping track of the costs with the Price Tracker. The only complaint is that the extra fee that is incurred when you chose the 'Deduct from my Refund' is not shown in the tracker. I saw my cost jump from $39 to $78 on one of the final screens. I was able to work with a customer service representative to get it fixed, but it would have been nice to know at the time the selection was made.
Date published: 2023-01-30
Rated 5 out of 5 by
Stella my love from
TurboTax is awesome
It was an amazing experience I received all the help I needed
Date published: 2023-01-30
Rated 4 out of 5 by
MJC2004 from
Fast and easy
Fast and easy to use. No problems at all. Enjoyed the process!
All TurboTax® Offerings Reviews - Page 4648
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Stair Specialist from
Turbo Tax makes it easy.
Live Chat worked well. I was able to get back on track and finish my return.
Date published: 2023-01-30
Rated 3 out of 5 by
BBallinMama from
Misleading fees
You advertise $39 to file but $78 was deducted from my return. It was like I was double charged. VERY MISLEADING
Date published: 2023-01-30
Rated 5 out of 5 by
QJLJ from
really simple and quick
definitely helps you and guide you navigate through the system, really defines things when you are confused
Date published: 2023-01-30
Rated 5 out of 5 by
EJY09 from
Easy Tax filing!
TurboTax has always made it simple and stress free to file our taxes! We will always use them!
Date published: 2023-01-30
Rated 5 out of 5 by
SStephenSS from
Turbo Tax is awesome!
It's easy to use and get all the help I need to file my taxes
Date published: 2023-01-30
Rated 5 out of 5 by
SingleFemaleFiler from
Many years in a row
I have been a customer for years for many years. I feel confident and secure using their software and tax preparation platform. I used to be a volunteer tax preparer and I recommend TurboTax to family and friends.
Date published: 2023-01-30
Rated 5 out of 5 by
Love292929292929 from
Awesome
Awesome and very easy to use and great customer service.
Date published: 2023-01-30
Rated 4 out of 5 by
BOwens12 from
Easy to file, but needs some clarity in billing
Filing was easy and it was much clearer keeping track of the costs with the Price Tracker. The only complaint is that the extra fee that is incurred when you chose the 'Deduct from my Refund' is not shown in the tracker. I saw my cost jump from $39 to $78 on one of the final screens. I was able to work with a customer service representative to get it fixed, but it would have been nice to know at the time the selection was made.
Date published: 2023-01-30
Rated 5 out of 5 by
Stella my love from
TurboTax is awesome
It was an amazing experience I received all the help I needed
Date published: 2023-01-30
Rated 4 out of 5 by
MJC2004 from
Fast and easy
Fast and easy to use. No problems at all. Enjoyed the process!
All TurboTax® Offerings Reviews - Page 4648
Date published: 2023-01-30