TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax makes it easy. Live Chat worked well. I was able to get back on track and finish my return.
Date published: 2023-01-30
Rated 3 out of 5 by from Misleading fees You advertise $39 to file but $78 was deducted from my return. It was like I was double charged. VERY MISLEADING
Date published: 2023-01-30
Rated 5 out of 5 by from really simple and quick definitely helps you and guide you navigate through the system, really defines things when you are confused
Date published: 2023-01-30
Rated 5 out of 5 by from Easy Tax filing! TurboTax has always made it simple and stress free to file our taxes! We will always use them!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is awesome! It's easy to use and get all the help I need to file my taxes
Date published: 2023-01-30
Rated 5 out of 5 by from Many years in a row I have been a customer for years for many years. I feel confident and secure using their software and tax preparation platform. I used to be a volunteer tax preparer and I recommend TurboTax to family and friends.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome Awesome and very easy to use and great customer service.
Date published: 2023-01-30
Rated 4 out of 5 by from Easy to file, but needs some clarity in billing Filing was easy and it was much clearer keeping track of the costs with the Price Tracker. The only complaint is that the extra fee that is incurred when you chose the 'Deduct from my Refund' is not shown in the tracker. I saw my cost jump from $39 to $78 on one of the final screens. I was able to work with a customer service representative to get it fixed, but it would have been nice to know at the time the selection was made.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is awesome It was an amazing experience I received all the help I needed
Date published: 2023-01-30
Rated 4 out of 5 by from Fast and easy Fast and easy to use. No problems at all. Enjoyed the process!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 4648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it easy. Live Chat worked well. I was able to get back on track and finish my return.
Date published: 2023-01-30
Rated 3 out of 5 by from Misleading fees You advertise $39 to file but $78 was deducted from my return. It was like I was double charged. VERY MISLEADING
Date published: 2023-01-30
Rated 5 out of 5 by from really simple and quick definitely helps you and guide you navigate through the system, really defines things when you are confused
Date published: 2023-01-30
Rated 5 out of 5 by from Easy Tax filing! TurboTax has always made it simple and stress free to file our taxes! We will always use them!
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is awesome! It's easy to use and get all the help I need to file my taxes
Date published: 2023-01-30
Rated 5 out of 5 by from Many years in a row I have been a customer for years for many years. I feel confident and secure using their software and tax preparation platform. I used to be a volunteer tax preparer and I recommend TurboTax to family and friends.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome Awesome and very easy to use and great customer service.
Date published: 2023-01-30
Rated 4 out of 5 by from Easy to file, but needs some clarity in billing Filing was easy and it was much clearer keeping track of the costs with the Price Tracker. The only complaint is that the extra fee that is incurred when you chose the 'Deduct from my Refund' is not shown in the tracker. I saw my cost jump from $39 to $78 on one of the final screens. I was able to work with a customer service representative to get it fixed, but it would have been nice to know at the time the selection was made.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is awesome It was an amazing experience I received all the help I needed
Date published: 2023-01-30
Rated 4 out of 5 by from Fast and easy Fast and easy to use. No problems at all. Enjoyed the process!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 4648