TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Will never use again! The process is a series of dodges out of paying more. Nevertheless, I got charged nearly $200 and even after all their "checking" my return got rejected. It was super confusing to try to fix it. I called someone. She did help me in the end but couldnt even see my files and told me my 1095 was wrong...what am i supposed to do with that?
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to Use I have had great success with TurboTax software. It is a simple process and always keeps me stress free.
Date published: 2023-04-02
Rated 3 out of 5 by from Be Cautious I am pretty cautious when using this site because TT will try every twist to throw in an upcharge. Unfortunately I typed in 1099-K by error and I could not proceed without approving the next level of TT. It was actually a 1099-B and the premium level was not required. Also the 'request for help' is not Free. I have used TT for years, it is pretty easy to navigate. My only complaint is Watch For The Upcharges.
Date published: 2023-04-02
Rated 5 out of 5 by from Timely and Complete Prompts to complete input data are helpful. Help line also responsive and fast...have them call you.
Date published: 2023-04-02
Rated 2 out of 5 by from it does the job turbo tax does the job but charges ridiculous fees. It charged $40 just to use your tax refund to pay for the mandatory fees.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Easier to use than ever. Used for many years and it's even easier.
Date published: 2023-04-02
Rated 5 out of 5 by from Goof service Awesome full service feature! The full service feature really worked out for my advantage. Will probably do this again next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Product would use it again in the future Support was great very helpfull with the problems I had
Date published: 2023-04-02
Rated 5 out of 5 by from yay Thankfully, this didn't take all day. Glad to be done.
Date published: 2023-04-02
Rated 5 out of 5 by from quick and easy If you have all your information together it's easy to use
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Will never use again! The process is a series of dodges out of paying more. Nevertheless, I got charged nearly $200 and even after all their "checking" my return got rejected. It was super confusing to try to fix it. I called someone. She did help me in the end but couldnt even see my files and told me my 1095 was wrong...what am i supposed to do with that?
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to Use I have had great success with TurboTax software. It is a simple process and always keeps me stress free.
Date published: 2023-04-02
Rated 3 out of 5 by from Be Cautious I am pretty cautious when using this site because TT will try every twist to throw in an upcharge. Unfortunately I typed in 1099-K by error and I could not proceed without approving the next level of TT. It was actually a 1099-B and the premium level was not required. Also the 'request for help' is not Free. I have used TT for years, it is pretty easy to navigate. My only complaint is Watch For The Upcharges.
Date published: 2023-04-02
Rated 5 out of 5 by from Timely and Complete Prompts to complete input data are helpful. Help line also responsive and fast...have them call you.
Date published: 2023-04-02
Rated 2 out of 5 by from it does the job turbo tax does the job but charges ridiculous fees. It charged $40 just to use your tax refund to pay for the mandatory fees.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax Easier to use than ever. Used for many years and it's even easier.
Date published: 2023-04-02
Rated 5 out of 5 by from Goof service Awesome full service feature! The full service feature really worked out for my advantage. Will probably do this again next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Product would use it again in the future Support was great very helpfull with the problems I had
Date published: 2023-04-02
Rated 5 out of 5 by from yay Thankfully, this didn't take all day. Glad to be done.
Date published: 2023-04-02
Rated 5 out of 5 by from quick and easy If you have all your information together it's easy to use
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4645