TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by
Madd dog from
EASY TO USE
ALWAYS SOMEONE TO HELP WAS NOT ABLE TO CLAIM INTEREST ON MORTGAGE
Date published: 2022-04-19
Rated 2 out of 5 by
GAK064 from
Disappointed with Turbotax 2020
I've purchased and used the Turbotax Programs in some form for over 20 years. I do my family's taxes and have come to rely on the program to handle our taxes. This year out of four returns submitted two were rejected because the only verification method used was last year's AGI. On the two rejected the program listed the correct AGI. however the IRS rejected the returns, several times due to what they determined to be the incorrect AGI from 2020. I'm not sure where their computer found the AGI they said was accurate. I have last year's forms that verify the numbers I used. I should have been given the option of using an alternate method of a pin but that was not available in the Turbotax program. I would like to see an alternate method of verification next year.
Date published: 2022-04-19
Rated 2 out of 5 by
bokie11 from
Issue w/ Form 1040 12b; Disappointed w/ TurbotTax
I completed a Schedule A but did not have enough to exceed the standard deduction of $21,500; so Turbotax applied the Standard $21,500 deduction 12a. I had charitable donations at $1,400 but Turbotax only applied $440 charitable donation to 12b. Turbotax PROVIDED NO EXPLAINATION on how why you applied only $440. I would like an answer
Date published: 2022-04-19
Rated 5 out of 5 by
Ray582021 from
incredibly thorough and helpful
This makes the whole process so much more streamlined while also saving me the maximum amount on my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by
Coco 13 from
tax
I like turbotax because its easy to use. I helped my niece do her taxes and it went well. Thanks again
Date published: 2022-04-19
Rated 5 out of 5 by
Diana50XX3 from
Excellent product!
I have used TurboTax for over 10 years and it's easy to use and very thorough. I recommend it to my tech savvy friends
Date published: 2022-04-19
Rated 5 out of 5 by
Saitlane from
Great product - Turbo Tax
Now I plan to become an expert in preparation Tax using Turbo Tax
Date published: 2022-04-19
Rated 1 out of 5 by
DSHADE from
Turbo tax wasted a lot of my time
My first attempt to file with turbo tax this year did not save properly and I had to restart...Then after I filed I needed to make an amendment and because it didn't save that time either I had to redo it again.
Date published: 2022-04-19
Rated 5 out of 5 by
CappyO from
Turbo Tax works Great
I did not speak to a Tax Person this year, I have in past years. I retired on 12/31/2020, and I need to change my program. How do I do that?
Date published: 2022-04-19
Rated 5 out of 5 by
KimAugust from
Love Turbo Tax
Turbo tax makes it easy to go through the full 1040 Tax form and file the state taxes too
All TurboTax® Offerings Reviews - Page 465
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Madd dog from
EASY TO USE
ALWAYS SOMEONE TO HELP WAS NOT ABLE TO CLAIM INTEREST ON MORTGAGE
Date published: 2022-04-19
Rated 2 out of 5 by
GAK064 from
Disappointed with Turbotax 2020
I've purchased and used the Turbotax Programs in some form for over 20 years. I do my family's taxes and have come to rely on the program to handle our taxes. This year out of four returns submitted two were rejected because the only verification method used was last year's AGI. On the two rejected the program listed the correct AGI. however the IRS rejected the returns, several times due to what they determined to be the incorrect AGI from 2020. I'm not sure where their computer found the AGI they said was accurate. I have last year's forms that verify the numbers I used. I should have been given the option of using an alternate method of a pin but that was not available in the Turbotax program. I would like to see an alternate method of verification next year.
Date published: 2022-04-19
Rated 2 out of 5 by
bokie11 from
Issue w/ Form 1040 12b; Disappointed w/ TurbotTax
I completed a Schedule A but did not have enough to exceed the standard deduction of $21,500; so Turbotax applied the Standard $21,500 deduction 12a. I had charitable donations at $1,400 but Turbotax only applied $440 charitable donation to 12b. Turbotax PROVIDED NO EXPLAINATION on how why you applied only $440. I would like an answer
Date published: 2022-04-19
Rated 5 out of 5 by
Ray582021 from
incredibly thorough and helpful
This makes the whole process so much more streamlined while also saving me the maximum amount on my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by
Coco 13 from
tax
I like turbotax because its easy to use. I helped my niece do her taxes and it went well. Thanks again
Date published: 2022-04-19
Rated 5 out of 5 by
Diana50XX3 from
Excellent product!
I have used TurboTax for over 10 years and it's easy to use and very thorough. I recommend it to my tech savvy friends
Date published: 2022-04-19
Rated 5 out of 5 by
Saitlane from
Great product - Turbo Tax
Now I plan to become an expert in preparation Tax using Turbo Tax
Date published: 2022-04-19
Rated 1 out of 5 by
DSHADE from
Turbo tax wasted a lot of my time
My first attempt to file with turbo tax this year did not save properly and I had to restart...Then after I filed I needed to make an amendment and because it didn't save that time either I had to redo it again.
Date published: 2022-04-19
Rated 5 out of 5 by
CappyO from
Turbo Tax works Great
I did not speak to a Tax Person this year, I have in past years. I retired on 12/31/2020, and I need to change my program. How do I do that?
Date published: 2022-04-19
Rated 5 out of 5 by
KimAugust from
Love Turbo Tax
Turbo tax makes it easy to go through the full 1040 Tax form and file the state taxes too
All TurboTax® Offerings Reviews - Page 465
Date published: 2022-04-19