TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax is not user friendly Your screens are sometimes too difficult to figure out what the user is supposed to do.
Date published: 2021-04-09
Rated 2 out of 5 by from every year it gets worse got charged for state returns and on the box it said free state returns
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Great I wish that I could import Limited Partnerships as I did my stock info from T D Ameritrade.
Date published: 2021-04-09
Rated 2 out of 5 by from wasted a lot of time with Turbo Tax "bug" I w as in a catch 22 with Turbo tax. I happened to be one of the households that was on the bubble between itemizing deductions and taking the standard deduction. I chose to "itemize", Turbo Tax said that Itemizing would be the most beneficial because my itemizations were bigger than my standard deduction. Turbo Tax also confirmed I was itemizing. However, Turbo Tax kept flagging an error and automatically changing my spreadsheet to the Standard deduction. After much wasted time and numerous attempts to satisfy Turbo Tax AND itemize - I finally decided to Google whether or not Turbo Tax had a software bug associated with this. As it turned out, yes, Turbo Tax did. VERY frustrating!!! Surely TurboTax knew about this and could have fixed it in one of the numerous updates I am constantly having to check and download.
Date published: 2021-04-09
Rated 2 out of 5 by from Turbo tax is not awsome This product says it runs on a MAC book and it used to. Not this year. I had to switch machines. The software will not let go of 1099-R box 9a. It will not take blanks or zero but that is what is on the form. The internet says that's OK and turbo tax should take it but it would not let me file until I changed it to a non zero value. Next year I am going to look into your competition.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and simple Super easy and simple way easier than any other service I’ve used and cheap
Date published: 2021-04-09
Rated 5 out of 5 by from turnbo tax the best very good and easy to use, will recommend it to any one outheree that has never done taxes
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very easy to use and I would recommend it to anyone who wants fast and efficient taxes filed.
Date published: 2021-04-09
Rated 5 out of 5 by from turbo tax is a nice tool to have I like the step by step program and the explanations.
Date published: 2021-04-09
Rated 5 out of 5 by from This was actually fun! There was a mysterious form that precluded my being able to file my taxes online. I was waiting for it to be sent, but after waiting for a month, I called for help. Kimberly, a wonderful agent, not only helped me correct my tax return so that I didn't need the form, but she was patient, clear, and very kind in her handling of my problem. She has the kind of personality that makes such an experience actually pleasant, and she is very knowledgeable.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 465
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax is not user friendly Your screens are sometimes too difficult to figure out what the user is supposed to do.
Date published: 2021-04-09
Rated 2 out of 5 by from every year it gets worse got charged for state returns and on the box it said free state returns
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Great I wish that I could import Limited Partnerships as I did my stock info from T D Ameritrade.
Date published: 2021-04-09
Rated 2 out of 5 by from wasted a lot of time with Turbo Tax "bug" I w as in a catch 22 with Turbo tax. I happened to be one of the households that was on the bubble between itemizing deductions and taking the standard deduction. I chose to "itemize", Turbo Tax said that Itemizing would be the most beneficial because my itemizations were bigger than my standard deduction. Turbo Tax also confirmed I was itemizing. However, Turbo Tax kept flagging an error and automatically changing my spreadsheet to the Standard deduction. After much wasted time and numerous attempts to satisfy Turbo Tax AND itemize - I finally decided to Google whether or not Turbo Tax had a software bug associated with this. As it turned out, yes, Turbo Tax did. VERY frustrating!!! Surely TurboTax knew about this and could have fixed it in one of the numerous updates I am constantly having to check and download.
Date published: 2021-04-09
Rated 2 out of 5 by from Turbo tax is not awsome This product says it runs on a MAC book and it used to. Not this year. I had to switch machines. The software will not let go of 1099-R box 9a. It will not take blanks or zero but that is what is on the form. The internet says that's OK and turbo tax should take it but it would not let me file until I changed it to a non zero value. Next year I am going to look into your competition.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and simple Super easy and simple way easier than any other service I’ve used and cheap
Date published: 2021-04-09
Rated 5 out of 5 by from turnbo tax the best very good and easy to use, will recommend it to any one outheree that has never done taxes
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very easy to use and I would recommend it to anyone who wants fast and efficient taxes filed.
Date published: 2021-04-09
Rated 5 out of 5 by from turbo tax is a nice tool to have I like the step by step program and the explanations.
Date published: 2021-04-09
Rated 5 out of 5 by from This was actually fun! There was a mysterious form that precluded my being able to file my taxes online. I was waiting for it to be sent, but after waiting for a month, I called for help. Kimberly, a wonderful agent, not only helped me correct my tax return so that I didn't need the form, but she was patient, clear, and very kind in her handling of my problem. She has the kind of personality that makes such an experience actually pleasant, and she is very knowledgeable.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 465