TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 1 out of 5 by Mirami from zero and blank should both be allowed This year's experience was terrible. I faced an issue that delayed the filing of my taxes. I have a rental property and kept getting promted to "Fix" rental royalty income that I provided as "0". After many tries and much delay, I figured out that this line should be blank. There was no instructions on how to "Fix" the issue. When I used the chat to request help, it told me I would have to pay an additional fee to talk to someone. This was very frustrating and is making me consider whether I should use Turbo tax again in the future.
Date published: 2023-05-05
Rated 4 out of 5 by KY1962 from Excellent, but lacks K-1 uploads excellent. it improves every year. uploads and links have eliminated manual entries, and hence quick and acuate (for the most part). however, there are still no uploads or links for K-1. so, if you have a few K-1s you will have to spend incredible amount of time to enter data and to cope with numerous errors from federal review/check.
Date published: 2023-05-05
Rated 5 out of 5 by Markd528 from It’s easy Easy to do, clear instructions ,fast, accurate, no hassle
Date published: 2023-05-05
Rated 5 out of 5 by truth11111111111144576511 from Painless That was less painful than I thought it would be. Thanks
Date published: 2023-05-05
Rated 5 out of 5 by alyJD from easy and quick to use step by step and easy to use seemed very thorough. Perfect for minor
Date published: 2023-05-05
Rated 5 out of 5 by 1ppirate from Great help and refund I spoke with Jane and she is a 10 out of10. Great help Thanks
Date published: 2023-05-05
Rated 5 out of 5 by lisab12 from Awsome well explained. professional. well understood. Will be using turbo tax in the future.
Date published: 2023-05-05
Rated 2 out of 5 by ABalanced from navigation is not the best Hard to navigate for how expensive the product is.
Date published: 2023-05-05
Rated 5 out of 5 by Update 2021 from Update I received an update for my 2021 Tax Return that file electronically through Turbo Tax. Why would I receive an update for 2021 when it didn't change my return
Date published: 2023-05-05
Rated 5 out of 5 by ElyseSF from The Hand Holding Software Turbo Tax made filing a breeze! They virtually held my hand through the entire process. I needed live assistance twice and both times an incredibly helpful person appeared on my screen and walked me through the issues. Fantastic program! I can't recommend it enough!
All TurboTax® Offerings Reviews - Page 465
Date published: 2023-05-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by Mirami from zero and blank should both be allowed This year's experience was terrible. I faced an issue that delayed the filing of my taxes. I have a rental property and kept getting promted to "Fix" rental royalty income that I provided as "0". After many tries and much delay, I figured out that this line should be blank. There was no instructions on how to "Fix" the issue. When I used the chat to request help, it told me I would have to pay an additional fee to talk to someone. This was very frustrating and is making me consider whether I should use Turbo tax again in the future.
Date published: 2023-05-05
Rated 4 out of 5 by KY1962 from Excellent, but lacks K-1 uploads excellent. it improves every year. uploads and links have eliminated manual entries, and hence quick and acuate (for the most part). however, there are still no uploads or links for K-1. so, if you have a few K-1s you will have to spend incredible amount of time to enter data and to cope with numerous errors from federal review/check.
Date published: 2023-05-05
Rated 5 out of 5 by Markd528 from It’s easy Easy to do, clear instructions ,fast, accurate, no hassle
Date published: 2023-05-05
Rated 5 out of 5 by truth11111111111144576511 from Painless That was less painful than I thought it would be. Thanks
Date published: 2023-05-05
Rated 5 out of 5 by alyJD from easy and quick to use step by step and easy to use seemed very thorough. Perfect for minor
Date published: 2023-05-05
Rated 5 out of 5 by 1ppirate from Great help and refund I spoke with Jane and she is a 10 out of10. Great help Thanks
Date published: 2023-05-05
Rated 5 out of 5 by lisab12 from Awsome well explained. professional. well understood. Will be using turbo tax in the future.
Date published: 2023-05-05
Rated 2 out of 5 by ABalanced from navigation is not the best Hard to navigate for how expensive the product is.
Date published: 2023-05-05
Rated 5 out of 5 by Update 2021 from Update I received an update for my 2021 Tax Return that file electronically through Turbo Tax. Why would I receive an update for 2021 when it didn't change my return
Date published: 2023-05-05
Rated 5 out of 5 by ElyseSF from The Hand Holding Software Turbo Tax made filing a breeze! They virtually held my hand through the entire process. I needed live assistance twice and both times an incredibly helpful person appeared on my screen and walked me through the issues. Fantastic program! I can't recommend it enough!
All TurboTax® Offerings Reviews - Page 465
Date published: 2023-05-05