TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AlmaOlivia from
Excellent Service
Excellent service for this product and recommend to all my collegues
Date published: 2022-03-10
Rated 5 out of 5 by
kaitlin1992 from
I started and will continue to use Turbo Tax
It's an easy and simple format for everyone to use.
Date published: 2022-03-10
Rated 5 out of 5 by
Devildog72 from
2nd time I used your service. Very satisfied.
Easy to navigate web page and connectivity was better than I expected. Experts guided me through the process for the paperwork they needed to file my return.
Date published: 2022-03-10
Rated 4 out of 5 by
PhredL from
More context needed
TurboTax has improved over the years I have been using it (it was always a good program). This year it found an error when reviewing my Federal forms. It said I needed to provide a value for line Q. No indication of what line Q was for. I just put in 0 and went on, thinking I would find it later. Never ran into line Q in the program because it doesn't give you that information. In the end I printed out all 131 pages and went over it. Finally found line Q and 0 was correct so all was good. There were several instances where more context would have been helpful.
Date published: 2022-03-10
Rated 5 out of 5 by
hdbk33 from
Turbo Tax was very helpful
The turbo tax live expert was very helpful. It made filing my taxes way easier.
Date published: 2022-03-10
Rated 3 out of 5 by
Daveca1953 from
Easy to Use but I hate the extra fees they try and
I've used TT for many years. Just can't stand the cost doesn't include efile for your state. I also hate they try and sell you audit protection.
Date published: 2022-03-10
Rated 5 out of 5 by
Kill27 from
Never do them on your own again
I normally do my own taxes which can be very stressful, but this time around I handed it off to an expert. Not only was it completely stress free, she was even able to get me more than double my normal return.
Date published: 2022-03-10
Rated 5 out of 5 by
Turbotax1989 from
Not terrible
Turbo tax is a fine place. It's all online. While it is expensive, they do seem to work hard for their people. Customer service is hard to come by post COVID, and they have seemed to keep up not only their competence, but also their kindness.
Date published: 2022-03-10
Rated 5 out of 5 by
Riverbend from
Turbo Tax is a Great source
I have been using Turbo Tax for many, many years and will continue to do so.
Date published: 2022-03-10
Rated 5 out of 5 by
John1944JP from
Second year and still great
Very happy, trust your work and speed and was not expecting refund, nice surprise
All TurboTax® Offerings Reviews - Page 4639
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AlmaOlivia from
Excellent Service
Excellent service for this product and recommend to all my collegues
Date published: 2022-03-10
Rated 5 out of 5 by
kaitlin1992 from
I started and will continue to use Turbo Tax
It's an easy and simple format for everyone to use.
Date published: 2022-03-10
Rated 5 out of 5 by
Devildog72 from
2nd time I used your service. Very satisfied.
Easy to navigate web page and connectivity was better than I expected. Experts guided me through the process for the paperwork they needed to file my return.
Date published: 2022-03-10
Rated 4 out of 5 by
PhredL from
More context needed
TurboTax has improved over the years I have been using it (it was always a good program). This year it found an error when reviewing my Federal forms. It said I needed to provide a value for line Q. No indication of what line Q was for. I just put in 0 and went on, thinking I would find it later. Never ran into line Q in the program because it doesn't give you that information. In the end I printed out all 131 pages and went over it. Finally found line Q and 0 was correct so all was good. There were several instances where more context would have been helpful.
Date published: 2022-03-10
Rated 5 out of 5 by
hdbk33 from
Turbo Tax was very helpful
The turbo tax live expert was very helpful. It made filing my taxes way easier.
Date published: 2022-03-10
Rated 3 out of 5 by
Daveca1953 from
Easy to Use but I hate the extra fees they try and
I've used TT for many years. Just can't stand the cost doesn't include efile for your state. I also hate they try and sell you audit protection.
Date published: 2022-03-10
Rated 5 out of 5 by
Kill27 from
Never do them on your own again
I normally do my own taxes which can be very stressful, but this time around I handed it off to an expert. Not only was it completely stress free, she was even able to get me more than double my normal return.
Date published: 2022-03-10
Rated 5 out of 5 by
Turbotax1989 from
Not terrible
Turbo tax is a fine place. It's all online. While it is expensive, they do seem to work hard for their people. Customer service is hard to come by post COVID, and they have seemed to keep up not only their competence, but also their kindness.
Date published: 2022-03-10
Rated 5 out of 5 by
Riverbend from
Turbo Tax is a Great source
I have been using Turbo Tax for many, many years and will continue to do so.
Date published: 2022-03-10
Rated 5 out of 5 by
John1944JP from
Second year and still great
Very happy, trust your work and speed and was not expecting refund, nice surprise
All TurboTax® Offerings Reviews - Page 4639
Date published: 2022-03-10