TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax is expensive I don't understand why one has to buy a new copy every year, It seems to me an update file would be more cost effective to small business owners
Date published: 2023-05-05
Rated 5 out of 5 by from Took them a while to fux You had to file an extension because it wasn’t resolved quick enough the 1095 – a form that is. However, today it was taken care of by Monica, who was very good at helping me fix it. Thank you.
Date published: 2023-05-05
Rated 5 out of 5 by from My Go To for Tax Prep I have used TurboTax for over 10 years and it has never failed me. Ease of use and ability to review all my data is a definite plus!
Date published: 2023-05-05
Rated 5 out of 5 by from Always make it simple! This is my seventh year in a row doing my taxes with TurboTax they've always made it very simple and have been extremely helpful when I needed an actual live representative. Thank you for all your help!
Date published: 2023-05-05
Rated 5 out of 5 by from Trusty turbotax I trust turbotax to file my taxes every year. It is so simple and makes the filing process a breeze for self employed individuals.
Date published: 2023-05-05
Rated 5 out of 5 by from Great This was super easy! Made filing easy and free! Will use again
Date published: 2023-05-05
Rated 1 out of 5 by from EXPENSIVE IT Made me purchase or upgrade because of a retirement payment.
Date published: 2023-05-05
Rated 1 out of 5 by from zero and blank should both be allowed This year's experience was terrible. I faced an issue that delayed the filing of my taxes. I have a rental property and kept getting promted to "Fix" rental royalty income that I provided as "0". After many tries and much delay, I figured out that this line should be blank. There was no instructions on how to "Fix" the issue. When I used the chat to request help, it told me I would have to pay an additional fee to talk to someone. This was very frustrating and is making me consider whether I should use Turbo tax again in the future.
Date published: 2023-05-05
Rated 4 out of 5 by from Excellent, but lacks K-1 uploads excellent. it improves every year. uploads and links have eliminated manual entries, and hence quick and acuate (for the most part). however, there are still no uploads or links for K-1. so, if you have a few K-1s you will have to spend incredible amount of time to enter data and to cope with numerous errors from federal review/check.
Date published: 2023-05-05
Rated 5 out of 5 by from It’s easy Easy to do, clear instructions ,fast, accurate, no hassle
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 464
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is expensive I don't understand why one has to buy a new copy every year, It seems to me an update file would be more cost effective to small business owners
Date published: 2023-05-05
Rated 5 out of 5 by from Took them a while to fux You had to file an extension because it wasn’t resolved quick enough the 1095 – a form that is. However, today it was taken care of by Monica, who was very good at helping me fix it. Thank you.
Date published: 2023-05-05
Rated 5 out of 5 by from My Go To for Tax Prep I have used TurboTax for over 10 years and it has never failed me. Ease of use and ability to review all my data is a definite plus!
Date published: 2023-05-05
Rated 5 out of 5 by from Always make it simple! This is my seventh year in a row doing my taxes with TurboTax they've always made it very simple and have been extremely helpful when I needed an actual live representative. Thank you for all your help!
Date published: 2023-05-05
Rated 5 out of 5 by from Trusty turbotax I trust turbotax to file my taxes every year. It is so simple and makes the filing process a breeze for self employed individuals.
Date published: 2023-05-05
Rated 5 out of 5 by from Great This was super easy! Made filing easy and free! Will use again
Date published: 2023-05-05
Rated 1 out of 5 by from EXPENSIVE IT Made me purchase or upgrade because of a retirement payment.
Date published: 2023-05-05
Rated 1 out of 5 by from zero and blank should both be allowed This year's experience was terrible. I faced an issue that delayed the filing of my taxes. I have a rental property and kept getting promted to "Fix" rental royalty income that I provided as "0". After many tries and much delay, I figured out that this line should be blank. There was no instructions on how to "Fix" the issue. When I used the chat to request help, it told me I would have to pay an additional fee to talk to someone. This was very frustrating and is making me consider whether I should use Turbo tax again in the future.
Date published: 2023-05-05
Rated 4 out of 5 by from Excellent, but lacks K-1 uploads excellent. it improves every year. uploads and links have eliminated manual entries, and hence quick and acuate (for the most part). however, there are still no uploads or links for K-1. so, if you have a few K-1s you will have to spend incredible amount of time to enter data and to cope with numerous errors from federal review/check.
Date published: 2023-05-05
Rated 5 out of 5 by from It’s easy Easy to do, clear instructions ,fast, accurate, no hassle
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 464