TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Straight forward. Pretty easy to follow instructions. I like the way it gives a running total of amount due or refund.
Date published: 2023-03-22
Rated 5 out of 5 by from Whew - thanks for reminding me about married name I was taken aback when texted that my FED & State returns were rejected - had not changed my married name on my SS - so Turbo Tax showed me the “easy fix”! Thank you!
Date published: 2023-03-22
Rated 4 out of 5 by from Turboxtax is great Turbo Tax Live Experts are friendly and knowledgeable
Date published: 2023-03-22
Rated 3 out of 5 by from Good unless you have any issues Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by from Good program,but questionnaire needs to be reduced As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 464
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Straight forward. Pretty easy to follow instructions. I like the way it gives a running total of amount due or refund.
Date published: 2023-03-22
Rated 5 out of 5 by from Whew - thanks for reminding me about married name I was taken aback when texted that my FED & State returns were rejected - had not changed my married name on my SS - so Turbo Tax showed me the “easy fix”! Thank you!
Date published: 2023-03-22
Rated 4 out of 5 by from Turboxtax is great Turbo Tax Live Experts are friendly and knowledgeable
Date published: 2023-03-22
Rated 3 out of 5 by from Good unless you have any issues Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by from Good program,but questionnaire needs to be reduced As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 464