TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Everything was great until I tried to e-file. The TurboTax program itself makes filing easy. That's why I have used it for years. The online support, however, was confusing and baffling when trying to help me e-file for the first time. The first problem was when I got the message that my tax return had been rejected because I had incorrect information and should refer to my 2020 return, When I tried to access it, I got the erroneous message that I had not used TurboTax in 2020. Already fatigued from the paperwork involved in completing my return, I was further frustrated by the message which I knew to be incorrect. When I followed prompts to check for other accounts, things just got more frustrating as it showed 2 usernames with neither account giving me access to my 2020 return and claiming that I had not used TurboTax in 2020.
Date published: 2022-03-10
Rated 5 out of 5 by from EXCELLENT WAY TO FILE TAXES I HAVE BEEN USING TURBO TAX FOR MANY YEARS. S0 FAR I HAVE NOTHING BAD TO SAY ABOUT TURBO TAX.
Date published: 2022-03-10
Rated 5 out of 5 by from I only use TurboTax Eighth year in a row. No problems, smooth process, would not use anyone else
Date published: 2022-03-10
Rated 5 out of 5 by from We've used it for years! Always have had good results with Turbo Tax. We used it when it was MacInTax. Easy and reliable.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome Very helpful and answered all my questions that I had even when they were silly!
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax was helpful I love how quick & simple things were. I always will be using them again
Date published: 2022-03-10
Rated 3 out of 5 by from Turbo Tax 2022 This is the first time that I have a hard time with the program. In the past was easy but this year was a little hard.
Date published: 2022-03-10
Rated 5 out of 5 by from Great product Turbo Tax is very simple to use and has great customer support.
Date published: 2022-03-10
Rated 4 out of 5 by from It's kool Good experience it good really good I like it yup I
Date published: 2022-03-10
Rated 5 out of 5 by from Great customer service Exactly helpful and understand about how my taxes worked
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4629
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Everything was great until I tried to e-file. The TurboTax program itself makes filing easy. That's why I have used it for years. The online support, however, was confusing and baffling when trying to help me e-file for the first time. The first problem was when I got the message that my tax return had been rejected because I had incorrect information and should refer to my 2020 return, When I tried to access it, I got the erroneous message that I had not used TurboTax in 2020. Already fatigued from the paperwork involved in completing my return, I was further frustrated by the message which I knew to be incorrect. When I followed prompts to check for other accounts, things just got more frustrating as it showed 2 usernames with neither account giving me access to my 2020 return and claiming that I had not used TurboTax in 2020.
Date published: 2022-03-10
Rated 5 out of 5 by from EXCELLENT WAY TO FILE TAXES I HAVE BEEN USING TURBO TAX FOR MANY YEARS. S0 FAR I HAVE NOTHING BAD TO SAY ABOUT TURBO TAX.
Date published: 2022-03-10
Rated 5 out of 5 by from I only use TurboTax Eighth year in a row. No problems, smooth process, would not use anyone else
Date published: 2022-03-10
Rated 5 out of 5 by from We've used it for years! Always have had good results with Turbo Tax. We used it when it was MacInTax. Easy and reliable.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome Very helpful and answered all my questions that I had even when they were silly!
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax was helpful I love how quick & simple things were. I always will be using them again
Date published: 2022-03-10
Rated 3 out of 5 by from Turbo Tax 2022 This is the first time that I have a hard time with the program. In the past was easy but this year was a little hard.
Date published: 2022-03-10
Rated 5 out of 5 by from Great product Turbo Tax is very simple to use and has great customer support.
Date published: 2022-03-10
Rated 4 out of 5 by from It's kool Good experience it good really good I like it yup I
Date published: 2022-03-10
Rated 5 out of 5 by from Great customer service Exactly helpful and understand about how my taxes worked
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4629