TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 4 out of 5 by
KimH2021 from
More complicated this year
The medical section was a Royal pain this year. Everything has to be itemized. It would have been nice to answer a question as to whether we even qualify for the deduction without the hassle of all the added research to compute what each item was. If we don't qualify why bother with the expenses? Also, would be nice to add a footnote regarding CoVid19, a disaster, or other situation regarding a business loss.
Date published: 2022-03-10
Rated 5 out of 5 by
SJT23 from
Turbo Tax is excellent.
I've been using Turbo Tax for 8 years and find it very informative and helpful to use. I recommend to anyone who asks.
Date published: 2022-03-10
Rated 5 out of 5 by
Beanie84 from
TurboTax is the easy button
Buffy was great! I wasn't confident enough to do my own taxes and Buffy made the experience painless!
Date published: 2022-03-10
Rated 3 out of 5 by
Cape Gramma from
2021 State Left Something to be Desired
Programming missed the indication of "Taxable" on the worksheet for my pension. I spent over 1 hour on the phone with two customer service reps who checked and rechecked my entries, only to agree that I had entered all information correctly. Then I got disconnected. Today I reviewed the "forms pages" for my pension worksheet and discovered that TT had not indicated the Type as being Taxable. After much frustration and asking for help, I FOUND IT MYSELF!!!
Date published: 2022-03-10
Rated 3 out of 5 by
Colleen53 from
Rating
It is okay. Maybe too many reviews for a standard deduction basic tax situation.
Date published: 2022-03-10
Rated 5 out of 5 by
Katlyn0609 from
Kimberly was awesome
Kimberly was amazing answer me promptly and very helpful and friendly
Date published: 2022-03-10
Rated 5 out of 5 by
White winter from
Easy to use
I paid for a live expert this year to do my taxes. Jia was the absolute best!
Date published: 2022-03-10
Rated 1 out of 5 by
Dev D from
Hate it
The return keeps rejecting, stating AGI reasons but I’ve already corrected the AGI and the system still has the wrong one posted as the reason for the rejection. Yall need to get it together
Date published: 2022-03-10
Rated 5 out of 5 by
CrisJaye2 from
AWESOME!
EASY PROCESS AND QUICK TO WORK WITH. VERY HELPFUL ALL THE WAY THROUGH.
Date published: 2022-03-10
Rated 4 out of 5 by
LT17 from
LT17
Simple and easy required no help just follow directions
All TurboTax® Offerings Reviews - Page 4627
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
KimH2021 from
More complicated this year
The medical section was a Royal pain this year. Everything has to be itemized. It would have been nice to answer a question as to whether we even qualify for the deduction without the hassle of all the added research to compute what each item was. If we don't qualify why bother with the expenses? Also, would be nice to add a footnote regarding CoVid19, a disaster, or other situation regarding a business loss.
Date published: 2022-03-10
Rated 5 out of 5 by
SJT23 from
Turbo Tax is excellent.
I've been using Turbo Tax for 8 years and find it very informative and helpful to use. I recommend to anyone who asks.
Date published: 2022-03-10
Rated 5 out of 5 by
Beanie84 from
TurboTax is the easy button
Buffy was great! I wasn't confident enough to do my own taxes and Buffy made the experience painless!
Date published: 2022-03-10
Rated 3 out of 5 by
Cape Gramma from
2021 State Left Something to be Desired
Programming missed the indication of "Taxable" on the worksheet for my pension. I spent over 1 hour on the phone with two customer service reps who checked and rechecked my entries, only to agree that I had entered all information correctly. Then I got disconnected. Today I reviewed the "forms pages" for my pension worksheet and discovered that TT had not indicated the Type as being Taxable. After much frustration and asking for help, I FOUND IT MYSELF!!!
Date published: 2022-03-10
Rated 3 out of 5 by
Colleen53 from
Rating
It is okay. Maybe too many reviews for a standard deduction basic tax situation.
Date published: 2022-03-10
Rated 5 out of 5 by
Katlyn0609 from
Kimberly was awesome
Kimberly was amazing answer me promptly and very helpful and friendly
Date published: 2022-03-10
Rated 5 out of 5 by
White winter from
Easy to use
I paid for a live expert this year to do my taxes. Jia was the absolute best!
Date published: 2022-03-10
Rated 1 out of 5 by
Dev D from
Hate it
The return keeps rejecting, stating AGI reasons but I’ve already corrected the AGI and the system still has the wrong one posted as the reason for the rejection. Yall need to get it together
Date published: 2022-03-10
Rated 5 out of 5 by
CrisJaye2 from
AWESOME!
EASY PROCESS AND QUICK TO WORK WITH. VERY HELPFUL ALL THE WAY THROUGH.
Date published: 2022-03-10
Rated 4 out of 5 by
LT17 from
LT17
Simple and easy required no help just follow directions
All TurboTax® Offerings Reviews - Page 4627
Date published: 2022-03-10