TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent as Usual The folks at Intuit do it again! Turbo Tax 2021 is still as easy to use, and accurate as the first time I used it! 20+ year User, and still counting!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! So easy to use. Will definitely recommend turbo tax to everyone.
Date published: 2022-03-17
Rated 5 out of 5 by from Terrific Filing with Turbo Tax is easy and reliable. It’s the best solution for someone that’s totally confident in filing returns.
Date published: 2022-03-17
Rated 1 out of 5 by from Forms not ready in timely manner, filled with bugs I've used turbo tax to file my taxes for 18 years but this year it fell flat on it's face. I completed my taxes early but had to wait a month to file because the forms were not ready. When they became ready, the updates caused a bunch of errors in my forms which led the software to ask me fill out the tax forms myself. Looking at forums I found other people had similar issues. After giving up trying to manually fix my forms, I found out on my own that running through all the questions at the beginning again fixes the errors. I was also disappointed that the online version allows you to import CSV files for stock or crypto sales, but the desktop version did not. This meant entering them in manually, line-by-line, with every line entry broken up into multiple screens to make it completely un-intuitive and cumbersome. After completion there was no table to easily verify my entries were correct (had to wait for it to spit out the tax form at the end to see it all in one place). Through this experience there was a bunch of troubleshooting which made the endeavor not worthwhile in my opinion. I really hope they update the desktop software and don't do this again. Releasing half-baked tax software that isn't capable of filing all forms until three-quarters through tax season is not acceptable.
Date published: 2022-03-17
Rated 5 out of 5 by from Luv Turbotax Love the way T-Tax walks you through everything! Thanx T-Tax!
Date published: 2022-03-17
Rated 5 out of 5 by from So easy to use!! I tell everyone to try turbo tax out instead for going to H&R Block and giving them hundreds of dollars. It's really simple and explanatory.
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome Galina was awesome. She was extremely nice and helpful. She knew what she was doing!
Date published: 2022-03-17
Rated 5 out of 5 by from Love Turbo Tax It's Fast an easy never have had any problems with my returns really easy to understand
Date published: 2022-03-17
Rated 5 out of 5 by from The Tax Expert's help was everything I am very reassured that my taxes were assessed and filed correctly/appropriately.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Is The Bomb!!! Thanks for keeping my data for years. I Just Love Turbotax!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4622
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent as Usual The folks at Intuit do it again! Turbo Tax 2021 is still as easy to use, and accurate as the first time I used it! 20+ year User, and still counting!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! So easy to use. Will definitely recommend turbo tax to everyone.
Date published: 2022-03-17
Rated 5 out of 5 by from Terrific Filing with Turbo Tax is easy and reliable. It’s the best solution for someone that’s totally confident in filing returns.
Date published: 2022-03-17
Rated 1 out of 5 by from Forms not ready in timely manner, filled with bugs I've used turbo tax to file my taxes for 18 years but this year it fell flat on it's face. I completed my taxes early but had to wait a month to file because the forms were not ready. When they became ready, the updates caused a bunch of errors in my forms which led the software to ask me fill out the tax forms myself. Looking at forums I found other people had similar issues. After giving up trying to manually fix my forms, I found out on my own that running through all the questions at the beginning again fixes the errors. I was also disappointed that the online version allows you to import CSV files for stock or crypto sales, but the desktop version did not. This meant entering them in manually, line-by-line, with every line entry broken up into multiple screens to make it completely un-intuitive and cumbersome. After completion there was no table to easily verify my entries were correct (had to wait for it to spit out the tax form at the end to see it all in one place). Through this experience there was a bunch of troubleshooting which made the endeavor not worthwhile in my opinion. I really hope they update the desktop software and don't do this again. Releasing half-baked tax software that isn't capable of filing all forms until three-quarters through tax season is not acceptable.
Date published: 2022-03-17
Rated 5 out of 5 by from Luv Turbotax Love the way T-Tax walks you through everything! Thanx T-Tax!
Date published: 2022-03-17
Rated 5 out of 5 by from So easy to use!! I tell everyone to try turbo tax out instead for going to H&R Block and giving them hundreds of dollars. It's really simple and explanatory.
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome Galina was awesome. She was extremely nice and helpful. She knew what she was doing!
Date published: 2022-03-17
Rated 5 out of 5 by from Love Turbo Tax It's Fast an easy never have had any problems with my returns really easy to understand
Date published: 2022-03-17
Rated 5 out of 5 by from The Tax Expert's help was everything I am very reassured that my taxes were assessed and filed correctly/appropriately.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Is The Bomb!!! Thanks for keeping my data for years. I Just Love Turbotax!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4622