TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Barbara00 from
I'm sure that there is something better out there
Initially I had the option for free turbo tax or pay $28 for upgrade. After I completed my taxes I could not proceed until I paid $58 because I had a HSA. Also, there was no place for me to add my IRS security pin. I tried online help but the nonperson did not understand my question. Tried calling MANY times but had an hour or more wait
Date published: 2022-04-18
Rated 2 out of 5 by
LSBuck from
Disappointed in Turbo Tax
I have exclusively used Turbo Tax for the last 6 years or so for all of our family's tax filings. Last year we filed and were hit up from the IRS in 2021 to pay more money due to an error in the software (per the IRS). No contact from Turbo Tax to notify me before or since. The software prompts are not as clear cut as they used to be
Date published: 2022-04-18
Rated 4 out of 5 by
ANGUS777 from
GREAT AND EASY TO USE
LOVE THE SIMPLICITY AND HELPFUL TOOLS which leads you step by step
Date published: 2022-04-18
Rated 5 out of 5 by
KDOG75 from
Very easy to use
Well taken care of and I feel good about filing these taxes
Date published: 2022-04-18
Rated 4 out of 5 by
null from
Cost of filing state
Don't understand when you purchase a state software why you have to opay an addional $25 to file that state.
Date published: 2022-04-18
Rated 4 out of 5 by
Canun from
TT is great
Long process. But fun. I thought it was free. I am retired on Social Security. Maybe yo can have a Senior Discount.
Date published: 2022-04-18
Rated 5 out of 5 by
Noneavailable2022 from
Awesome easy
Easy to use great results. Will use again! Thank you turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by
Sad Girl Serena from
Turbo Tax took all my money... but it was easy
Turbo tax was very simple and straight forward, but unfortunately I owed two thousand dollars. But, it was the easiest 2,000 I ever lost.
Date published: 2022-04-18
Rated 5 out of 5 by
ttax2022 from
TurboTax is awesome
TurboTax works great and saves me time and money. E-filing is easy and safe
Date published: 2022-04-18
Rated 4 out of 5 by
RedBeard42 from
Awesome!...but
Ben using since the 90'; the inactive dialog has steadily improved. But, 1) High contrast mode for low-vision users was very hard to read this year b/c of low contrast. 2) Printing in Firefox didn't work this year??
All TurboTax® Offerings Reviews - Page 4619
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Barbara00 from
I'm sure that there is something better out there
Initially I had the option for free turbo tax or pay $28 for upgrade. After I completed my taxes I could not proceed until I paid $58 because I had a HSA. Also, there was no place for me to add my IRS security pin. I tried online help but the nonperson did not understand my question. Tried calling MANY times but had an hour or more wait
Date published: 2022-04-18
Rated 2 out of 5 by
LSBuck from
Disappointed in Turbo Tax
I have exclusively used Turbo Tax for the last 6 years or so for all of our family's tax filings. Last year we filed and were hit up from the IRS in 2021 to pay more money due to an error in the software (per the IRS). No contact from Turbo Tax to notify me before or since. The software prompts are not as clear cut as they used to be
Date published: 2022-04-18
Rated 4 out of 5 by
ANGUS777 from
GREAT AND EASY TO USE
LOVE THE SIMPLICITY AND HELPFUL TOOLS which leads you step by step
Date published: 2022-04-18
Rated 5 out of 5 by
KDOG75 from
Very easy to use
Well taken care of and I feel good about filing these taxes
Date published: 2022-04-18
Rated 4 out of 5 by
null from
Cost of filing state
Don't understand when you purchase a state software why you have to opay an addional $25 to file that state.
Date published: 2022-04-18
Rated 4 out of 5 by
Canun from
TT is great
Long process. But fun. I thought it was free. I am retired on Social Security. Maybe yo can have a Senior Discount.
Date published: 2022-04-18
Rated 5 out of 5 by
Noneavailable2022 from
Awesome easy
Easy to use great results. Will use again! Thank you turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by
Sad Girl Serena from
Turbo Tax took all my money... but it was easy
Turbo tax was very simple and straight forward, but unfortunately I owed two thousand dollars. But, it was the easiest 2,000 I ever lost.
Date published: 2022-04-18
Rated 5 out of 5 by
ttax2022 from
TurboTax is awesome
TurboTax works great and saves me time and money. E-filing is easy and safe
Date published: 2022-04-18
Rated 4 out of 5 by
RedBeard42 from
Awesome!...but
Ben using since the 90'; the inactive dialog has steadily improved. But, 1) High contrast mode for low-vision users was very hard to read this year b/c of low contrast. 2) Printing in Firefox didn't work this year??
All TurboTax® Offerings Reviews - Page 4619
Date published: 2022-04-18