TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from I'm sure that there is something better out there Initially I had the option for free turbo tax or pay $28 for upgrade. After I completed my taxes I could not proceed until I paid $58 because I had a HSA. Also, there was no place for me to add my IRS security pin. I tried online help but the nonperson did not understand my question. Tried calling MANY times but had an hour or more wait
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed in Turbo Tax I have exclusively used Turbo Tax for the last 6 years or so for all of our family's tax filings. Last year we filed and were hit up from the IRS in 2021 to pay more money due to an error in the software (per the IRS). No contact from Turbo Tax to notify me before or since. The software prompts are not as clear cut as they used to be
Date published: 2022-04-18
Rated 4 out of 5 by from GREAT AND EASY TO USE LOVE THE SIMPLICITY AND HELPFUL TOOLS which leads you step by step
Date published: 2022-04-18
Rated 5 out of 5 by from Very easy to use Well taken care of and I feel good about filing these taxes
Date published: 2022-04-18
Rated 4 out of 5 by from Cost of filing state Don't understand when you purchase a state software why you have to opay an addional $25 to file that state.
Date published: 2022-04-18
Rated 4 out of 5 by from TT is great Long process. But fun. I thought it was free. I am retired on Social Security. Maybe yo can have a Senior Discount.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome easy Easy to use great results. Will use again! Thank you turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax took all my money... but it was easy Turbo tax was very simple and straight forward, but unfortunately I owed two thousand dollars. But, it was the easiest 2,000 I ever lost.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome TurboTax works great and saves me time and money. E-filing is easy and safe
Date published: 2022-04-18
Rated 4 out of 5 by from Awesome!...but Ben using since the 90'; the inactive dialog has steadily improved. But, 1) High contrast mode for low-vision users was very hard to read this year b/c of low contrast. 2) Printing in Firefox didn't work this year??
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 4619
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I'm sure that there is something better out there Initially I had the option for free turbo tax or pay $28 for upgrade. After I completed my taxes I could not proceed until I paid $58 because I had a HSA. Also, there was no place for me to add my IRS security pin. I tried online help but the nonperson did not understand my question. Tried calling MANY times but had an hour or more wait
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed in Turbo Tax I have exclusively used Turbo Tax for the last 6 years or so for all of our family's tax filings. Last year we filed and were hit up from the IRS in 2021 to pay more money due to an error in the software (per the IRS). No contact from Turbo Tax to notify me before or since. The software prompts are not as clear cut as they used to be
Date published: 2022-04-18
Rated 4 out of 5 by from GREAT AND EASY TO USE LOVE THE SIMPLICITY AND HELPFUL TOOLS which leads you step by step
Date published: 2022-04-18
Rated 5 out of 5 by from Very easy to use Well taken care of and I feel good about filing these taxes
Date published: 2022-04-18
Rated 4 out of 5 by from Cost of filing state Don't understand when you purchase a state software why you have to opay an addional $25 to file that state.
Date published: 2022-04-18
Rated 4 out of 5 by from TT is great Long process. But fun. I thought it was free. I am retired on Social Security. Maybe yo can have a Senior Discount.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome easy Easy to use great results. Will use again! Thank you turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax took all my money... but it was easy Turbo tax was very simple and straight forward, but unfortunately I owed two thousand dollars. But, it was the easiest 2,000 I ever lost.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome TurboTax works great and saves me time and money. E-filing is easy and safe
Date published: 2022-04-18
Rated 4 out of 5 by from Awesome!...but Ben using since the 90'; the inactive dialog has steadily improved. But, 1) High contrast mode for low-vision users was very hard to read this year b/c of low contrast. 2) Printing in Firefox didn't work this year??
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 4619