TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is easy and affordable I find that the desktop version is easier to navigate than the online version.
Date published: 2022-11-15
Rated 5 out of 5 by from its great Fast and easy, very details and clear instructions.
Date published: 2022-11-15
Rated 5 out of 5 by from Love my TurboTax! Easy to use, even with complex tax scenarios. I can always depend on TT to be thorough and ask me all the right questions.
Date published: 2022-11-15
Rated 5 out of 5 by from TurboTax Works Well as Usual yet AGAIN. I have used this tax prep software since it first came out. Some years are better than others, but it works fine. No Audits since I began using it. Keep your entries clean and rest assured.
Date published: 2022-11-15
Rated 1 out of 5 by from I repeatedly tried to adjust my fed refund I repeatedly searched help and ask for phone support no ph# appeared kept asking for my email gave it, no response should be easy to adjust fed return to pay some portion to next years taxes...!! Very frustrating... 2019 tax experience was even worse... it was so bad the turbo tax guy gave me free download of 2020 which didn't download... Ive been using turbo tax for 30 years.... seems to be getting worse and worse...
Date published: 2022-11-14
Rated 5 out of 5 by from Always an easy process with turbotax! My experience with the expert was awesome. He was knowledgeable, personable, and most importantly, very effective! He made doing taxes very easy
Date published: 2022-11-14
Rated 5 out of 5 by from Excellent product..wil always use Always will use TurboTax ..love it.But quit making me do your survey.
Date published: 2022-11-14
Rated 1 out of 5 by from I hate TurboTax Your product/service is garbage. I think TurboTax is my least favourite company in existance. I only hope I can live long enought to see the day when you go out of busniess. I will do everything in my power to never give TurboTax or Intuit another dime. Why would you make your product now require some software download? That added a whole 2 hours to the process for me and it did not work well at all. Somehow you made your already bad product even worse. Nice job.
Date published: 2022-11-14
Rated 1 out of 5 by from Amended Return After using and paying for Turbo Tax for Years... I finally need to file an amended return. I can't find it. The online help community does not help. Why would Turbo Tax not have a simple 1040X Form as easy to find part of software? Makes me wonder why I have been paying so much for what is labeled the best product... need to review tax software before just blinding buying a product with obvious and serious flaw.
Date published: 2022-11-14
Rated 5 out of 5 by from Great Extremely helpful and very easy to navigate even though past software is a bit expensive to download.
Date published: 2022-11-14
All TurboTax® Offerings Reviews - Page 4616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is easy and affordable I find that the desktop version is easier to navigate than the online version.
Date published: 2022-11-15
Rated 5 out of 5 by from its great Fast and easy, very details and clear instructions.
Date published: 2022-11-15
Rated 5 out of 5 by from Love my TurboTax! Easy to use, even with complex tax scenarios. I can always depend on TT to be thorough and ask me all the right questions.
Date published: 2022-11-15
Rated 5 out of 5 by from TurboTax Works Well as Usual yet AGAIN. I have used this tax prep software since it first came out. Some years are better than others, but it works fine. No Audits since I began using it. Keep your entries clean and rest assured.
Date published: 2022-11-15
Rated 1 out of 5 by from I repeatedly tried to adjust my fed refund I repeatedly searched help and ask for phone support no ph# appeared kept asking for my email gave it, no response should be easy to adjust fed return to pay some portion to next years taxes...!! Very frustrating... 2019 tax experience was even worse... it was so bad the turbo tax guy gave me free download of 2020 which didn't download... Ive been using turbo tax for 30 years.... seems to be getting worse and worse...
Date published: 2022-11-14
Rated 5 out of 5 by from Always an easy process with turbotax! My experience with the expert was awesome. He was knowledgeable, personable, and most importantly, very effective! He made doing taxes very easy
Date published: 2022-11-14
Rated 5 out of 5 by from Excellent product..wil always use Always will use TurboTax ..love it.But quit making me do your survey.
Date published: 2022-11-14
Rated 1 out of 5 by from I hate TurboTax Your product/service is garbage. I think TurboTax is my least favourite company in existance. I only hope I can live long enought to see the day when you go out of busniess. I will do everything in my power to never give TurboTax or Intuit another dime. Why would you make your product now require some software download? That added a whole 2 hours to the process for me and it did not work well at all. Somehow you made your already bad product even worse. Nice job.
Date published: 2022-11-14
Rated 1 out of 5 by from Amended Return After using and paying for Turbo Tax for Years... I finally need to file an amended return. I can't find it. The online help community does not help. Why would Turbo Tax not have a simple 1040X Form as easy to find part of software? Makes me wonder why I have been paying so much for what is labeled the best product... need to review tax software before just blinding buying a product with obvious and serious flaw.
Date published: 2022-11-14
Rated 5 out of 5 by from Great Extremely helpful and very easy to navigate even though past software is a bit expensive to download.
Date published: 2022-11-14
All TurboTax® Offerings Reviews - Page 4616