TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Thank You for the excellent team of expert help! With a move out of state requiring partial income and deductions, Turbo experts really helped guide us.
Date published: 2023-04-02
Rated 2 out of 5 by from Shamelessly adding fees for no good reason Take a little bit fine, but there are so many traps for paying more fees like a credit card convenience fee that is 2.49% of your total owed + a minimum convenience fee. Or the $39 fee for using your return to pay for the service. I used neither option but its just annoying that on top of having to say NO to ADD MAX a million times, there are just more and more fees. I'm already paying $120 +$59 just to file...that should be enough!!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax is amazing It was easy and fast! I was able to do finish my return in 20 minute
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome The process was quick and easy. Instructions were very clear.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy So so so so so so so so so so so so so so so easy!
Date published: 2023-04-02
Rated 5 out of 5 by from Great ease organizing various aspects of my work Easy understanding of format & required data to complete
Date published: 2023-04-02
Rated 4 out of 5 by from Good Very difficult to login but Customer Service reps were very helpful.
Date published: 2023-04-02
Rated 1 out of 5 by from Why is it so expensive? Money for lobbying? There's no reason for it to cost as much as it does to file my taxes. I'm a new small business owner, so my return obviously wasn't enough to cover the ridiculous $190 cost of filing. But I guess that's the price we pay for the convenience of using a service that's constantly lobbying congress to make the service necessary. There's literally no reason the IRS can't handle the processing and distribution of tax returns.
Date published: 2023-04-02
Rated 5 out of 5 by from So Helpful!!! This was an amazing experience. From the initial individual that helped me gather and upload all necessary documentation to the final step!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax easy to guid you step by step if needed able to receive max deduction
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4612
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank You for the excellent team of expert help! With a move out of state requiring partial income and deductions, Turbo experts really helped guide us.
Date published: 2023-04-02
Rated 2 out of 5 by from Shamelessly adding fees for no good reason Take a little bit fine, but there are so many traps for paying more fees like a credit card convenience fee that is 2.49% of your total owed + a minimum convenience fee. Or the $39 fee for using your return to pay for the service. I used neither option but its just annoying that on top of having to say NO to ADD MAX a million times, there are just more and more fees. I'm already paying $120 +$59 just to file...that should be enough!!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax is amazing It was easy and fast! I was able to do finish my return in 20 minute
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome The process was quick and easy. Instructions were very clear.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy So so so so so so so so so so so so so so so easy!
Date published: 2023-04-02
Rated 5 out of 5 by from Great ease organizing various aspects of my work Easy understanding of format & required data to complete
Date published: 2023-04-02
Rated 4 out of 5 by from Good Very difficult to login but Customer Service reps were very helpful.
Date published: 2023-04-02
Rated 1 out of 5 by from Why is it so expensive? Money for lobbying? There's no reason for it to cost as much as it does to file my taxes. I'm a new small business owner, so my return obviously wasn't enough to cover the ridiculous $190 cost of filing. But I guess that's the price we pay for the convenience of using a service that's constantly lobbying congress to make the service necessary. There's literally no reason the IRS can't handle the processing and distribution of tax returns.
Date published: 2023-04-02
Rated 5 out of 5 by from So Helpful!!! This was an amazing experience. From the initial individual that helped me gather and upload all necessary documentation to the final step!
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax easy to guid you step by step if needed able to receive max deduction
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4612