TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
PRW23 from
Too much advertising
I think there are too many times when you have to choose AGAIN what service you want and for you to choose something that you didn't intend to and too much advertising and confusing messages about Intuit.
Date published: 2023-04-02
Rated 5 out of 5 by
Marsha 2187 from
easy easy easy
so easy to use, walks you thru process, and can do on your own time.
Date published: 2023-04-02
Rated 3 out of 5 by
KTSMY from
Costly product
Turbo tax is easy to navigate but the cost seems to go up higher each year.
Date published: 2023-04-02
Rated 3 out of 5 by
Tiredofthesetaxes from
Hidden Fees
There are fees and information you are asked to disclose at certain points and you are not allowed to go back if you choose not to agree to the terms.
Date published: 2023-04-02
Rated 5 out of 5 by
Vince R from
10 years of fast filling
Turbo tax walks me step by step, just like a CPA and they are basically the same questions. are money use TT
Date published: 2023-04-02
Rated 5 out of 5 by
Dede 3 from
I love TurboTax
I was having a lot of difficulty with answering some of the questions, I asked for a live chat and Tiffany was amazingly helpful. She stayed with me the entire time and figured out all the problems I had encountered. I couldn't have done it without her
Date published: 2023-04-02
Rated 5 out of 5 by
Benny Day from
Turbotax is the best
Turbotax is relatively easy to use and navigate. Turbotax guides you from start to finish
Date published: 2023-04-02
Rated 3 out of 5 by
Old Tax Pro23 from
More difficult to use than it should be.
TurboTax does not properly implement Pennsylvania state impact of retirement income from multiple 1099-Rs and W-02s. Also it is hard to find source of computed numbers on a form (e.g., where the number comes from another form or a worksheet).
Date published: 2023-04-02
Rated 5 out of 5 by
Tigers1948 from
Great
Easy to use. Directions were easy to follow. Did not take long to do.
Date published: 2023-04-02
Rated 5 out of 5 by
JROBML from
Love Turbo Tax
We love the step by step assistant and ability to ask questions when needed. Very thorough and helpful.
All TurboTax® Offerings Reviews - Page 4611
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
PRW23 from
Too much advertising
I think there are too many times when you have to choose AGAIN what service you want and for you to choose something that you didn't intend to and too much advertising and confusing messages about Intuit.
Date published: 2023-04-02
Rated 5 out of 5 by
Marsha 2187 from
easy easy easy
so easy to use, walks you thru process, and can do on your own time.
Date published: 2023-04-02
Rated 3 out of 5 by
KTSMY from
Costly product
Turbo tax is easy to navigate but the cost seems to go up higher each year.
Date published: 2023-04-02
Rated 3 out of 5 by
Tiredofthesetaxes from
Hidden Fees
There are fees and information you are asked to disclose at certain points and you are not allowed to go back if you choose not to agree to the terms.
Date published: 2023-04-02
Rated 5 out of 5 by
Vince R from
10 years of fast filling
Turbo tax walks me step by step, just like a CPA and they are basically the same questions. are money use TT
Date published: 2023-04-02
Rated 5 out of 5 by
Dede 3 from
I love TurboTax
I was having a lot of difficulty with answering some of the questions, I asked for a live chat and Tiffany was amazingly helpful. She stayed with me the entire time and figured out all the problems I had encountered. I couldn't have done it without her
Date published: 2023-04-02
Rated 5 out of 5 by
Benny Day from
Turbotax is the best
Turbotax is relatively easy to use and navigate. Turbotax guides you from start to finish
Date published: 2023-04-02
Rated 3 out of 5 by
Old Tax Pro23 from
More difficult to use than it should be.
TurboTax does not properly implement Pennsylvania state impact of retirement income from multiple 1099-Rs and W-02s. Also it is hard to find source of computed numbers on a form (e.g., where the number comes from another form or a worksheet).
Date published: 2023-04-02
Rated 5 out of 5 by
Tigers1948 from
Great
Easy to use. Directions were easy to follow. Did not take long to do.
Date published: 2023-04-02
Rated 5 out of 5 by
JROBML from
Love Turbo Tax
We love the step by step assistant and ability to ask questions when needed. Very thorough and helpful.
All TurboTax® Offerings Reviews - Page 4611
Date published: 2023-04-02