TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbotax needs some work They still insist on using a small window instead of full screen mode. They still do not have a check box at the beginning of some sections where I can say answer all questions the same, like I will input my data instead of download. I was asked 3 times for the activation code, your software protection needs work, if I can install it on 5 computers, why do I continually have to enter the activation code? I've used this product for over 15 years, I may try something else next year!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo tax is great Turbo Tax is great all except I could not do it for free as advertised but it was still affordable.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is a very user friendly and convenient way to E File your taxes, this is my 4th time using this service and I can't think of another way to do so.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is good My experience with Turbo Tax was good the expert was knowledgeable about my problem
Date published: 2021-03-05
Rated 4 out of 5 by from Makes Tax Filing Easy Makes tax filing easy. My only complaint is being repeatedly asked some questions (such as amount of stimulus received). Feels redundant to have to to through it. Also, I could not easily figure out where a trust was that I wanted to delete, or how to change the name of the charity I gave property donations to. But these are minor issues with an otherwise very user-friendly program (and I used to be a tax professional, so I know!).
Date published: 2021-03-05
Rated 1 out of 5 by from Horrible service I remember seeing a documentary about this company a few years ago, this is unacceptable
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is very straight forward and easy to follow and is informative every step of the way.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is great I didn't talk to anyone at Turbo Tax, and had no problems with filling everything out.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax Very easy to use quick and easy good great for a first time filer
Date published: 2021-03-05
Rated 2 out of 5 by from Lots of trouble with IRA conversions For the second year in a row, I had a very hard time with IRA conversions (backdoor Roth). Talked to 5 different personnel, all of whom where friendly and professional, but could not help me with the issue. In the end, I had to have an accountant log into my TurboTax to fix the issue. This should be easier to do and troubleshoot.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 4611
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax needs some work They still insist on using a small window instead of full screen mode. They still do not have a check box at the beginning of some sections where I can say answer all questions the same, like I will input my data instead of download. I was asked 3 times for the activation code, your software protection needs work, if I can install it on 5 computers, why do I continually have to enter the activation code? I've used this product for over 15 years, I may try something else next year!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo tax is great Turbo Tax is great all except I could not do it for free as advertised but it was still affordable.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is a very user friendly and convenient way to E File your taxes, this is my 4th time using this service and I can't think of another way to do so.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is good My experience with Turbo Tax was good the expert was knowledgeable about my problem
Date published: 2021-03-05
Rated 4 out of 5 by from Makes Tax Filing Easy Makes tax filing easy. My only complaint is being repeatedly asked some questions (such as amount of stimulus received). Feels redundant to have to to through it. Also, I could not easily figure out where a trust was that I wanted to delete, or how to change the name of the charity I gave property donations to. But these are minor issues with an otherwise very user-friendly program (and I used to be a tax professional, so I know!).
Date published: 2021-03-05
Rated 1 out of 5 by from Horrible service I remember seeing a documentary about this company a few years ago, this is unacceptable
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is very straight forward and easy to follow and is informative every step of the way.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is great I didn't talk to anyone at Turbo Tax, and had no problems with filling everything out.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax Very easy to use quick and easy good great for a first time filer
Date published: 2021-03-05
Rated 2 out of 5 by from Lots of trouble with IRA conversions For the second year in a row, I had a very hard time with IRA conversions (backdoor Roth). Talked to 5 different personnel, all of whom where friendly and professional, but could not help me with the issue. In the end, I had to have an accountant log into my TurboTax to fix the issue. This should be easier to do and troubleshoot.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 4611