TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
FedUpwithBeingRippedOff from
Way too expensive for what you get
Horrible, paid way too much to get nothing out of it.
Date published: 2023-04-19
Rated 5 out of 5 by
BillEarl from
TT got the Job done
I waited to last minute and TT got it done in time
Date published: 2023-04-19
Rated 5 out of 5 by
Alicat28 from
TurboTax Is Still Worth the $$
I have used Turbo Tax for most of a decade now. It is clear, excellent user interface, myriad options for help, excellent details, fast.
Date published: 2023-04-19
Rated 3 out of 5 by
Whitneezy69 from
Not worth the money
I used the paid (100+$) version and It let me file without one of my tax forms being submitted, so I had to go back and fix It and re file. If I’m paying that much I don’t think I should have to do extra work because It didn’t alert me to something missing.
Date published: 2023-04-19
Rated 5 out of 5 by
CMG12 from
Huge Help
Spoke to 2 tax advisors and both I must say were very professional and very helpful. Highly recommend them to anyone needing assistance.
Date published: 2023-04-19
Rated 2 out of 5 by
horrible23 from
Trying to take money!
I didn't even use the upgrades and right as I was trying to file, it said I couldn't without and upgrade. So I had to pay $59 for an upgrade I didn't even use. Then the $39 to E-file popped up.... it's almost as if they refused to let me file without getting more and more money for themselves.
Date published: 2023-04-19
Rated 5 out of 5 by
jbizo from
Great Toll
Utilize Turbo Tax annually and found it to be very user friendly.
Date published: 2023-04-19
Rated 5 out of 5 by
Staa 23 from
Turbo Tax Is Easy to Use
I have very few questions that I cannot easily find answers to.
Date published: 2023-04-19
Rated 2 out of 5 by
djlefteye from
Need an online backup / retrieval
turbo tax is a good tool, it's often cheaper to buy a digital download or cd than online offering however there is no way to get an old copy of a return if you use digital download or cd. this is a major shortcoming of the solution. either make online the same price or an option to upload to your account.
Date published: 2023-04-19
Rated 1 out of 5 by
name112345 from
Screw this
I HATE Turbo tax. cost me 178 to file now that I am slightly above the poverty level. What It it EXTREMELY upsets me that the cost of turboax is 3/4ths of my return. So what is the point of even getting the return back. It is such a bad word cluster process to actually file my taxes through turbo tax and then I have to pay almost as much as my return. At that point the IRS can keep my return and save me the trouble of wasting my money on this website.
All TurboTax® Offerings Reviews - Page 462
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
FedUpwithBeingRippedOff from
Way too expensive for what you get
Horrible, paid way too much to get nothing out of it.
Date published: 2023-04-19
Rated 5 out of 5 by
BillEarl from
TT got the Job done
I waited to last minute and TT got it done in time
Date published: 2023-04-19
Rated 5 out of 5 by
Alicat28 from
TurboTax Is Still Worth the $$
I have used Turbo Tax for most of a decade now. It is clear, excellent user interface, myriad options for help, excellent details, fast.
Date published: 2023-04-19
Rated 3 out of 5 by
Whitneezy69 from
Not worth the money
I used the paid (100+$) version and It let me file without one of my tax forms being submitted, so I had to go back and fix It and re file. If I’m paying that much I don’t think I should have to do extra work because It didn’t alert me to something missing.
Date published: 2023-04-19
Rated 5 out of 5 by
CMG12 from
Huge Help
Spoke to 2 tax advisors and both I must say were very professional and very helpful. Highly recommend them to anyone needing assistance.
Date published: 2023-04-19
Rated 2 out of 5 by
horrible23 from
Trying to take money!
I didn't even use the upgrades and right as I was trying to file, it said I couldn't without and upgrade. So I had to pay $59 for an upgrade I didn't even use. Then the $39 to E-file popped up.... it's almost as if they refused to let me file without getting more and more money for themselves.
Date published: 2023-04-19
Rated 5 out of 5 by
jbizo from
Great Toll
Utilize Turbo Tax annually and found it to be very user friendly.
Date published: 2023-04-19
Rated 5 out of 5 by
Staa 23 from
Turbo Tax Is Easy to Use
I have very few questions that I cannot easily find answers to.
Date published: 2023-04-19
Rated 2 out of 5 by
djlefteye from
Need an online backup / retrieval
turbo tax is a good tool, it's often cheaper to buy a digital download or cd than online offering however there is no way to get an old copy of a return if you use digital download or cd. this is a major shortcoming of the solution. either make online the same price or an option to upload to your account.
Date published: 2023-04-19
Rated 1 out of 5 by
name112345 from
Screw this
I HATE Turbo tax. cost me 178 to file now that I am slightly above the poverty level. What It it EXTREMELY upsets me that the cost of turboax is 3/4ths of my return. So what is the point of even getting the return back. It is such a bad word cluster process to actually file my taxes through turbo tax and then I have to pay almost as much as my return. At that point the IRS can keep my return and save me the trouble of wasting my money on this website.
All TurboTax® Offerings Reviews - Page 462
Date published: 2023-04-19